Tree service · Palm Beach Gardens, FL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%57+13.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#93 of 108 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 14%
4.9★★★★★137 Google reviews · 23 photos
96%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
10.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, thorough cleanup, and fair pricing for services like tree removal, trimming, and stump grinding. Recurring themes highlight professional communication and efficient execution, often resulting in high satisfaction. However, some low-star reviews indicate issues with following specific cutting instructions, failing to honor quoted prices, and requesting advance payments without providing verifiable proof of completed work.
Google rating: 4.9 out of 5 from 137 reviews (96% five-star).
Reviews on this page: 137 Google reviews (88 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 29, 2026.
Service: Tree Service serving Palm Beach Gardens, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
MALACHIS TREE SERVICETree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MALACHIS TREE SERVICE: 81/100 on this factor. Category median: 93.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MALACHIS TREE SERVICE: 57/100 on this factor. Category median: 91.C
57
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MALACHIS TREE SERVICE: 86/100 on this factor. Category median: 98.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MALACHIS TREE SERVICE: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MALACHIS TREE SERVICE: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MALACHIS TREE SERVICE: 100/100 on this factor. Category median: 75.A
100
Bar = this company · dark tick = category median.
Star ratings
137 Google reviews we collected
4.9of 5
5 stars13296%
4 stars00%
3 stars00%
2 stars11%
1 star43%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
99%praise
Praise22199%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price650%
Reasonable650%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5926%
Staff & attitude4420%
Speed & response3616%
Would recommend3415%
Price & value2913%
Communication125%
Honesty & trust104%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had an excellent experience with this tree removal service from start to finish.”
“They arrived right on time, were professional and courteous, and did an outstanding job.”
“Shows up on time with advance notice, Professional workmanship, and very thorough.”
“Reliable, professional, punctual, excellent communication, and meticulous cleanup — we highly recommend them!”
“Showed up, great price, no damage and left everything impecable.”
“Communication throughout the entire process was excellent — they kept us informed, answered all our questions, and made everything easy and stress-free.”
“He is a wonderful guy, friendly, polite and honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired MALACHIS TREE SERVICE for 7 kinds of job. Pick one to see what they paid and said.
MMaria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had an excellent experience with this tree removal service from start to finish. They arrived right on time, were professional and courteous, and did an outstanding job. Communication throughout the entire process was excellent — they kept us informed, answered all our questions, and made everything easy and…
DDimitri9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had Malachi come and remove half of a massive Banyan tree encroaching from my neighbors yard. What a professional! Shows up on time with advance notice, Professional workmanship, and very thorough. He and his crew left everything cleaned up, which is so nice even went to the extent Of washing off the patio before…
Great priceTree trimming & pruning
JJim8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Malachis Tree Service did a job trimming and pruning my Palm Trees on my property. He did a great job and his price was very good. He went out of his way to make sure the job was totally done to my liking.
Tree trimming & pruning
DDanielLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I've used Malachi to cut down a very large Norfolk pine over a home and handled it like a true professional. Showed up, great price, no damage and left everything impecable. Great job
Reasonable priceTree stump grinding
NN7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I have a tree that is starting to uproot, and needs to be completely taken down. Quoted a really good price for full tree removal compared to what I’ve heard other people pay other companies for easier removals. I could not afford the full tree removal, so have to work on it in sections. Got an excellent trim job to…
Great priceTree trimming & pruningTree removal
CCarlosLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great service! Made quick work of a tree that was too tall for me to try to trim myself. Thank you!
We had an excellent experience with this tree removal service from start to finish. They arrived right on time, were professional and courteous, and did an outstanding job. Communication throughout the entire process was excellent — they kept us informed, answered all our questions, and made everything easy and stress-free.
The tree removal itself was done efficiently and professionally, but what really impressed us was the cleanup. They took great care to leave the property looking neat and clean.
We couldn’t be happier with the service and the results. Reliable, professional, punctual, excellent communication, and meticulous cleanup — we highly recommend them!
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree removal
Response from the owner · a month ago
Wow, thank you for the awesome review! It was a pleasure doing business with you guys, we look forward to taking care of all your needs in the future! Hope y’all have a great afternoon!
D
Dimitri Nicholas9 reviewsiTotal number of Google reviews Dimitri has written across all businesses on Google Maps, not just this one.
I had Malachi come and remove half of a massive Banyan tree encroaching from my neighbors yard. What a professional! Shows up on time with advance notice, Professional workmanship, and very thorough. He and his crew left everything cleaned up, which is so nice even went to the extent Of washing off the patio before leaving I hope I can include photos. I’ve used many tree services and Malachi‘s is top-notch!
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · a month ago
Thank you for the awesome review. It was our pleasure. We look forward to servicing your trees for Life!!!!
J
Jim Bender8 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Malachis Tree Service did a job trimming and pruning my Palm Trees on my property. He did a great job and his price was very good. He went out of his way to make sure the job was totally done to my liking.
Services: Tree trimming & pruning
Response from the owner · a month ago
Thank you so much for the awesome words, we look forward to servicing your trees in the future!!!
E
Elisa Leon Verges1 reviewiTotal number of Google reviews Elisa has written across all businesses on Google Maps, not just this one.
Thank you for the awesome review. Thank you for being an awesome client.!!!!
D
Daniel Valencia (Trees)Local Guide · 15 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
I've used Malachi to cut down a very large Norfolk pine over a home and handled it like a true professional. Showed up, great price, no damage and left everything impecable. Great job
Price assessment: Reasonable price
Services: Tree stump grinding
Response from the owner · 2 months ago
Thank you very much for the awesome review. We look forward to servicing their trees in the future. It was a pleasure doing business with you.
N
N / A7 reviewsiTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
I have a tree that is starting to uproot, and needs to be completely taken down. Quoted a really good price for full tree removal compared to what I’ve heard other people pay other companies for easier removals. I could not afford the full tree removal, so have to work on it in sections. Got an excellent trim job to make the tree safer for still an excellent price. Did exactly as they said they would. And a really nice cleanup job at the end. Will definitely have them return to finish the removal. Highly recommend. Thanks crew!
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 6 months ago
Thank you!!!
C
Carlos SuaLocal Guide · 18 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
I showed him exactly where I wanted my tree to be cut. He came back with his crew 3 hours later and started cutting off lower branches I did not ask him to cut. He then told me he was doing me a favor because they were dead, rather than admit his fault in not following my instructions. They were not dead, and equally important it’s my tree, not his.
He read my review and asked me to change it to 5 stars for a discount.
Response from the owner · 7 months ago
lol this review is a joke! You were happy before I left and paid me in full, have a good day.
