WILDLIFE REMOVAL SERVICES · IRVINE, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%73+14.6Value 10%51+5.1Momentum 8%30+2.4Track record 7%63+4.4Accountability 5%73+3.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%73+14.6Value 10%51+5.1Momentum 8%30+2.4Track record 7%63+4.4Accountability 5%73+3.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREMalang Pest Control
Better than 40% of wildlife removal services · #61 of 102
4.9★571 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
76%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Malang Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$185–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 35
All 6 Google reviews tagged “Bed bug extermination”
pei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Value for money
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
hemalatha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
👍
Ant exterminationBed bug exterminationBee extermination+ Value
Sarita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
There service and professionalism are outstanding!
Bed bug exterminationMosquito exterminationRodent extermination+ Quality
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Jeff at Malang is very responsive, professional, super knowledge about his products and quick to schedule. We’ve used them for 2 months now and see dramatic reduction in ants, silverfish, mosquitos, spiders and other creepy crawly things that were prevalent around our house after the hot summer. We used Terminex…
Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Sun2 months ago★★★★★
Rating only, no written review.
Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Malang, grey = wildlife removal services average
Rating over time
Price
$124+22% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Great price 28%Reasonable 66%Overpriced 0%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%73+14.6Value 10%51+5.1Momentum 8%30+2.4Track record 7%63+4.4Accountability 5%73+3.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
31
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
31
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
73
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
51
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
30
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
63
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
73
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+145 / −2
Professionalism
+179 / −2
Responsiveness
+156 / −1
Punctuality
+137 / −0
Value
+104 / −3
