WILDLIFE REMOVAL SERVICES · IRVINE, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%73+14.6Value 10%51+5.1Momentum 8%30+2.4Track record 7%63+4.4Accountability 5%73+3.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%73+14.6Value 10%51+5.1Momentum 8%30+2.4Track record 7%63+4.4Accountability 5%73+3.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREMalang Pest Control
Better than 40% of wildlife removal services · #61 of 102
4.9★571 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
76%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Malang Pest Control for termite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 12 Google reviews tagged “Termite extermination”
Annelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Fantastic service
Great priceRodent exterminationTermite exterminationSpider extermination
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Raul was friendly, knowledgeable and efficient.
Paid $200+Reasonable priceTermite extermination
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We got termite inspection and fumigation treatment. Aaron & Raul are the best. They are very professional and responsive. They helped and answered all questions/concerns/issues I had. They worked so hard and we are very happy with their services. I strongly recommend Malang Pest Control.
Termite inspectionTermite extermination
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had wasp nests in areas I couldn't reach. I called a few places and they were absolutely ridiculous with their prices. I did have the opportunity to speak with Jeff. He ask for a few photos before stopping by and quoted me a price and he honored it when the work was done. His associate Raul was knowledgeable and…
Paid $200+Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Service has always been good and friendly.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Ricky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They are awesome company, very knowledgable, they know what you need, responsive and get the job done! Highly recommended. Thank you Jeff and Michael.
Bug & insect exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Please have your worker indicate in his card the date and time of his visit if I am not home. I do not know what service I am receiving.
Flea & mite exterminationHornet & wasp exterminationSpider extermination
pei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Value for money
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Duc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Termite extermination
Diane4 months ago★★★★★
Rating only, no written review.
Paid $80–100Reasonable priceTermite inspectionTermite extermination
Sela4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Nataly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationRodent exterminationSpider extermination+ Punctuality+ Professionalism
vs category
Blue = Malang, grey = wildlife removal services average
Rating over time
Price
$124+22% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Great price 28%Reasonable 66%Overpriced 0%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%73+14.6Value 10%51+5.1Momentum 8%30+2.4Track record 7%63+4.4Accountability 5%73+3.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
31
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
31
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
73
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
51
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
30
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
63
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
73
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+145 / −2
Professionalism
+179 / −2
Responsiveness
+156 / −1
Punctuality
+137 / −0
Value
+104 / −3
