Our verdict: solid, not standout — #61 of 102 wildlife removal services, better than 40%. Customers single out its craft & service and accountability; momentum is where it trails.
👍 Strengths
Craft & service — better than 73% of peers
Accountability — better than 73% of peers
👎 Watch-outs
Satisfaction — 31th percentile
Reliability — 31th percentile
Momentum — 30th percentile
Price $$$: 22% above typical
Need a specific job done? See what customers paid and said about it here.
99 customers reviewed a general pest inspection job here and rated it 4.90★. Most paid $120–140 (category typical: $61–$126). For this job it ranks #52 of 81 wildlife removal services we track.
All 99 Google reviews tagged “General pest inspection” · showing 20
Annette7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing Work! I’ve used their service for over a year and I’m so grateful for the maintenance program. I have successfully got rid of my rodent problem. The wonderful customer service that Aaron provided it’s so heartwarming and I know my dogs are safe when they are using their products.
Great priceRodent exterminationGeneral pest inspection
Healy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Kyle was meticulous and patient in taking care of all our needs.
Paid $100–120Reasonable priceGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
Annelle7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Fantastic service
Great priceRodent exterminationTermite exterminationSpider extermination
Molly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They provide excellent service!
General pest inspectionAnt extermination
Cathy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have used Malang for more than 10 years. One of their technicians, Aaron, was very helpful and informative during the maintenance. I asked him several questions about termites and he taught me how to identify flying ants and termites when I see them. I would definitely recommend Malang!
General pest inspectionAnt extermination
Lee6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
The company provides an excellent maintenance program to keep ants and other insects out of the house.
Paid $120–140Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Chris1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David was very thorough and knowledgeable.
Paid $40–60Reasonable priceGeneral pest inspectionAnt extermination
Shehzein2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jeff was amazing! I called him about an ant problem, and he was able to come out the same day. He treated the exterior and also walked me through exactly what I could do for the ants inside since I wasn’t ready to treat the interior yet.
I was so impressed with the service that I ended up signing up for their…
Paid $40–60Reasonable priceGeneral pest inspectionAnt extermination
Greg2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They came out and were prompt and polite. David was great to deal with and very thoughtful and diligent.
Paid $200+Reasonable priceGeneral pest inspection
c2btx9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David was Awesome! He worked outside spraying and removing any spiderwebs and addressed our ant problem in our bathroom. He was polite and friendly, and answered all our questions and concerns. Thank you Malang Pest Management
Great priceGeneral pest inspectionAnt extermination
Tammy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My service tech was professional and assured my dog, and I got out of the house while he was spraying inside. They separated both inside and out upon my request. Great job
Paid $120–140Reasonable priceSpider exterminationGeneral pest inspection
Phillip6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David did an excellent job and was very thorough. Great communication.
Great priceGeneral pest inspectionBug & insect extermination
Celina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David was great!
Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Rob12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Very friendly and on time.
General pest inspectionService not listed+ Professionalism
AmirLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was getting overrunning my ants almost daily. Every morning I would wake up to find new huge trails of ants attacking everything throughout my home. I tried treating it myself with the hone depot pest control chemicals but nothing worked. Jeff came over and literally sprayed 1 time and laid the liquid bait and it…
Spider exterminationGeneral pest inspectionBug & insect extermination
todd4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Technician called ahead of time.
Very well mannered as well as informed about his duties. Was quick and thorough
Paid $100–120Reasonable priceGeneral pest inspection
Patricia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Aaron was absolutely fantastic. He is so knowledgeable & extremely thorough. He is the reason we chose Malang Pest Control & we are so happy that we did. Wonderful company with excellent employees!!!
Paid $120–140Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Lisa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
I've been a long time customer of Malang. I found them by searching for "pet safe pest control". Their techs have always been respectful and mindful of our pets safety. Anytime I've needed to discuss billing or scheduling, Jeff has always been prompt in replying and supporting my concerns or billing questions. A+++
Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
puppypal29216 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Always responsive to needs, on time, organized.
Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination+ Value
Nabila7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Yes by most measures: 4.9★ from 571 Google reviews and an Experts Score of 46/100 (grade C), #61 of 102 wildlife removal services we track. 2.3% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Malang Pest Control charge?
Customers reported a typical bill of $124 (middle half $101–$139), 22% above the wildlife removal services median of $101.
What do customers hire Malang Pest Control for?
Mostly ant extermination (134), general pest inspection (99), spider extermination (97), rodent extermination (85).
Does the owner respond to complaints?
The owner replied to 76% of 1–3★ reviews (category: 65%).
