Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%31+4.6Craft & service 20%73+14.6Value 10%51+5.1Momentum 8%30+2.4Track record 7%63+4.4Accountability 5%73+3.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREMalang Pest Control
Irvine, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 571 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Malang Pest Control is better than 31% of wildlife removal services.D
31
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Malang Pest Control is better than 31% of wildlife removal services.D
31
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Malang Pest Control is better than 73% of wildlife removal services.B
73
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Malang Pest Control is better than 51% of wildlife removal services.C
51
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Malang Pest Control is better than 30% of wildlife removal services.D
30
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Malang Pest Control is better than 63% of wildlife removal services.B
63
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Malang Pest Control is better than 73% of wildlife removal services.B
73
Reviews for your job
Customers hired Malang Pest Control for 8 kinds of job.
Malang Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$185–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 35
All 6 Google reviews tagged “Bed bug extermination”
pei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Value for money
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
hemalatha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
👍
Ant exterminationBed bug exterminationBee extermination+ Value
Sarita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
There service and professionalism are outstanding!
Bed bug exterminationMosquito exterminationRodent extermination+ Quality
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Jeff at Malang is very responsive, professional, super knowledge about his products and quick to schedule. We’ve used them for 2 months now and see dramatic reduction in ants, silverfish, mosquitos, spiders and other creepy crawly things that were prevalent around our house after the hot summer. We used Terminex…
Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Sun2 months ago★★★★★
Rating only, no written review.
Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Price
$124+22% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 66%Overpriced 0%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 134 | $71–$246 |
| General pest inspection | 99 | $61–$126 |
| Spider extermination | 97 | $53–$133 |
| Rodent extermination | 85 | $63–$282 |
| Bug & insect extermination | 79 | $67–$133 |
| Cockroach extermination | 48 | $71–$214 |
| Hornet & wasp extermination | 26 | $66–$184 |
| Flea & mite extermination | 19 | $70–$323 |
