Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Malco Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Malco Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 327 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Malco Electric is better than 92% of electricians.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Malco Electric is better than 90% of electricians.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Malco Electric is better than 87% of electricians.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Malco Electric is better than 93% of electricians.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Malco Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Malco Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Malco Electric for 8 kinds of job.

Malco Electric for electrical panel repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$1.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#82 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Electrical panel repair”

Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Steven Howell just came out and fixed our problem in 15 minutes. He was very professional. I will be using Malco Electric again. As a side note I had another electric company give me a bid that was for much more extensive and expensive work. I'm glad I called Malco !! Thanks

Paid $1–500Great priceElectrical panel repair
ThomasLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Easy to schedule (same day), on time arrival (actually early), solid repair & cash discount. Service tech was polite & respectful and got the job done. Malco is our go-to for electrical repairs.

Paid $200–400Reasonable priceElectrical panel repair
thomasLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Professional services, friendly team, and very responsive.

Paid $400–600Reasonable priceElectrical panel repair
Ian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The dispatcher was pleasant, they came out the next morning at 8 am exactly when they said they would and then followed up to check on an issue. They are not the cheapest option, but i got what I paid for. I will be using them in the future.

Paid $1,000–1,200Reasonable priceElectrical panel repair
Sherry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My dryer stopped working and I had a feeling it was the breaker, which seemed squishy. So I called Malco and with two hours, a technician fixed it!

Paid $200–400Reasonable priceElectrical panel repair
JimLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

When our neighbor’s tree came down, it yanked the city electrical lines partially out of our house. Austin Energy shut off our power immediately, requiring repairs before it could be restored. Losing electricity—and air conditioning—in the middle of an Austin summer meant we needed a solution fast. Randy at Malco…

Customer photo from Jim's reviewCustomer photo from Jim's review
Electrical panel repair
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Malco did a great job. They were willing to spend the time to let me know if what I needed done was possible. Then gave me a quote. They showed up in time. Did professional and clean work and came in below the estimate.

Electrical wiring installationElectrical panel repair+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Epitome of making things right. Tech came out and made a mistake, led to an issue the next day, but Cody came out late at night got our issue temporarily fixed and then stayed on top of it and had everything made right in less than 48 hours. The true test of a company is how they act when something does not go…

Electrical outlet & switch repairElectrical panel repair+ Responsiveness+ Professionalism
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Call these fine people … then keep their card on your ‘fridge, because you will never need to call anyone else ever again. They are the very best.

General repairs & maintenanceLight fixture installationElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Macey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I bought 2 houses that both needed a major electrical overhaul (rewiring, new outlets, electrical box upgrades). Jimmy came out for initial inspection, and Cody Jemes was a total ROCK STAR electrician (did great work)! He helped me upgrade everything necessary for safety, and was super professional and helpful in…

General repairs & maintenanceLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Quality+ Professionalism
Cliffe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Maybe my expectations were unreasonable. I get that some people have bad days or that circumstances make things into a difficult situation. I honestly felt very unsatisfied with the level of service I received. They left after 3/5 things I needed fixed did not get fixed. I felt that they were unprepared, not having…

Electrical outlet & switch repairElectrical panel repair+ Responsiveness+ Professionalism
Peter13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $2,000–2,500Great priceElectrical wiring installationElectrical panel repairElectrical outlet & switch repair
Lucas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $2,000+Great priceInstallationElectrical outlet & switch relocationElectrical panel repair

Price

$529+7% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair34$114–$415
Light fixture installation25$196–$958
Electrical outlet & switch installation25$246–$933
Installation20$322–$3.2k
Electrical outlet & switch relocation17$228–$863
Electrical panel repair13$209–$1.0k
Fan installation12$135–$621
Electrical panel replacement or upgrading12$1.8k–$4.5k

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