Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Malco Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Malco Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 327 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Malco Electric is better than 92% of electricians.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Malco Electric is better than 90% of electricians.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Malco Electric is better than 87% of electricians.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Malco Electric is better than 93% of electricians.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Malco Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Malco Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Malco Electric for 8 kinds of job.

Malco Electric for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.8k–$4.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 112
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Electrical panel replacement or upgrading”

Juan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They are fair, on time and professional. It also helps that they are local. Great doing business with them!

Paid $5,000+Reasonable priceElectrical panel replacement or upgrading
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Malco just completed a major job for me (upgrading home from 100A to 200A). They handled all permitting, communicated exceptionally well, and completed everything on schedule. I’ve used Malco several times now from small jobs to this major undertaking and each time has been flawless. Everyone I’ve worked with has…

Reasonable priceInstallationElectrical panel replacement or upgradingOutdoor lighting installation
JamesLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were very responsive and helpful and did a great job. Highly recommend.

Paid $400–600Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch installation
Will2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had our 40yo panel replaced about a year ago and it has worked great since. After a lightning strike a few months ago we lost function in a few outlets. Greg was able to talk me through what to do on the phone, saving them an appointment and travel time, and saving us the cost of a visit. Highly recommend this business!

InstallationElectrical outlet & switch relocationElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
NickLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team serviced my property multiple times for various work. Always professional quality work and friendly staff. Very much willing to work with constraints of getting the work done while other contractors are also on site. I will be calling them again if additional work is necessary.

Fan installationElectrical outlet & switch installationElectrical panel replacement or upgrading+ Quality+ Professionalism
Erika8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We came home from our vacation and had no hot water. Our electrical main panel was hissing, not a good sign. We called Randy and he came out 2 hours later and gave us a bid. A few days later his crew replaced the panel. I highly recommend Malco Eletric!

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
GaryLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When we built our new home in the Hill Country almost 30 years ago, we settled on Malco Electric as our electrical contractor and were very pleased with their work (we had some pretty unique requirements for back then!). Fast-forward almost 30 years, and we needed an electrical service design and installation for a…

Customer photo from Gary's reviewCustomer photo from Gary's reviewCustomer photo from Gary's review
Electrical wiring installationElectrical panel replacement or upgrading+ Quality+ Professionalism
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Malco Electric was fantastic. They were the 3rd quote I got related to installing a new hot tub and upgrading my electric panel and they were the only ones that did not try to overcharge me but at the same time told me all my options and scenarios so that I could make the best decision. They were also great through…

Electrical panel replacement or upgrading+ Quality+ Professionalism+ Value
RachelLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We called Malco Electric to replace our electrical panel after two separate recommendations from family and our realtor. We were impressed from the start when Randy, the owner, came out to our house to give an estimate - and the man is beyond gregarious. Unlike the other companies we called, Randy noted the need to…

Electrical panel replacement or upgrading+ Responsiveness+ Professionalism
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $3,000–3,500Reasonable priceElectrical panel replacement or upgrading
Marlena10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading
Lucas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $2,000+Great priceInstallationElectrical outlet & switch relocationElectrical panel repair

Price

$529+7% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair34$114–$415
Light fixture installation25$196–$958
Electrical outlet & switch installation25$246–$933
Installation20$322–$3.2k
Electrical outlet & switch relocation17$228–$863
Electrical panel repair13$209–$1.0k
Fan installation12$135–$621
Electrical panel replacement or upgrading12$1.8k–$4.5k

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