Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Malco Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Malco Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 327 Google reviews

📞 Call (512) 580-8179Request a call backWebsite ↗

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Malco Electric is better than 92% of electricians.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Malco Electric is better than 90% of electricians.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Malco Electric is better than 87% of electricians.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Malco Electric is better than 93% of electricians.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Malco Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Malco Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Malco Electric for 8 kinds of job.

Malco Electric for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#88 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “General repairs”

Glenn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We cannot recommend Malco Electric enough! Greg and his team stepped in and took over a job for us that needed immediate attention, and they absolutely went above and beyond to get it completed. From the very beginning, they were professional, responsive, and committed to making sure everything was done right. Greg…

Paid $2,500–3,000Great priceElectrical outlet & switch relocationGeneral repairsElectrical outlet & switch repair
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Malco was quick and efficient.

Paid $200–400Reasonable priceGeneral repairs
KimLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My lights in the back half of my apartment stopped working. Andrew came and got the problem fixed within 30 minutes. Was very polite and professional. He called about 30 minutes before arriving.

Paid $200–400Great priceGeneral repairsElectrical outlet & switch repair
Jamison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Sure miss the way this company used to be.

General repairsLight fixture repairElectrical outlet & switch repair− Responsiveness− Punctuality
DavidLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A breaker tripped and suddenly the outlets for my oven, washer, and dryer weren't working. Resetting the breakers didn't seem to work. I called the office hoping someone might be available even though it was a holiday- I was able to reach someone on call right away and they headed straight over. I'm embarrassed to…

General repairs+ Responsiveness+ Punctuality+ Quality
JeromeLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Impressive! What a great find. From customer service to a quick and reasonably priced service call, these guys get it. Made my headache go away quickly and at a reasonable rate.

General repairs+ Responsiveness+ Professionalism+ Value
Bob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service overall. Quick response, ongoing communication, and they took care of all communication with the city/utility. They showed up on time each time they visited. I would definitely call them again if I had a need.

General repairsElectrical power restoration
NickLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Above and Beyond! - If you need electric work look no further. I needed some outdoor as well as indoor work done and they finished in a fraction of the time I expected. I even noticed that they replaced a cracked switch cover without me asking. They do great work in record time.

DesignGeneral repairsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Lucas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $2,000+Great priceInstallationElectrical outlet & switch relocationElectrical panel repair
Jeane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality

Price

$529+7% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair34$114–$415
Light fixture installation25$196–$958
Electrical outlet & switch installation25$246–$933
Installation20$322–$3.2k
Electrical outlet & switch relocation17$228–$863
Electrical panel repair13$209–$1.0k
Fan installation12$135–$621
Electrical panel replacement or upgrading12$1.8k–$4.5k

Compare with

Falco Electrical Services LLC logoFalco Electrical Services LLCExperts Score 100Round Rock · 5.00★DC Electric logoDC ElectricExperts Score 97Round Rock · 4.97★Simms Electrical Services logoSimms Electrical ServicesExperts Score 96Round Rock · 4.96★