Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Malco Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Malco Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 327 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Malco Electric is better than 92% of electricians.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Malco Electric is better than 90% of electricians.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Malco Electric is better than 87% of electricians.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Malco Electric is better than 93% of electricians.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Malco Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Malco Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Malco Electric for 8 kinds of job.

Malco Electric for light fixture repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.13
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 44/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#94 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Light fixture repair”

Wayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is the second time Malco has worked at my 70-year old house. The technician arrived on time and replaced several old light switches and outlets. Before I contacted Malco, I wanted to confirm Malco charges very reasonable prices for their quality work An electrician with ABC Electrical came to my house and…

Paid $500–1,000Great priceLight fixture repairElectrical outlet & switch repair
Janina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very easy to set up request for quote for replace ballast and install Ring floodlight. Setting up appointment was convenient. Came later than expected but they called to say first job was taking longer but asked how my schedule looks. He easily reviewed the problems with the ballasts and took care of it efficiently.…

Paid $400–600Reasonable priceLight fixture repairOutdoor lighting installation
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They arrived exactly when they were scheduled, figured out the issue, and fixed everything quickly. Very professional and nice to deal with. I will use them again.

Paid $200–400Reasonable priceLight fixture repairElectrical outlet & switch relocation
T5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin B. and Dave L. Where amazing! They went so above and beyond to help me today I could not be more great-full. They showed up early, solved the problem fast, and even helped me prevent the problem in the future! Great team and great company.

Fan installationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Jamison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Sure miss the way this company used to be.

General repairsLight fixture repairElectrical outlet & switch repair− Responsiveness− Punctuality
Martell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

There’s no value as a consumer in paying for an apprentice and a licensed electrician, when all that was needed is a licensed electrician. It’s like being charged twice for the same work.

Light fixture repair− Value
JamesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris and Elliot were great. Both were friendly and personable as well as being professional and thorough. They worked hard fixing an awkward problem (a dining room chandelier had pulled out of an 18 foot ceiling!)and went the extra mile making sure things were done well and to our satisfaction. Malco can be proud of these two men.

Light fixture repair+ Responsiveness+ Punctuality+ Quality
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Light fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality

Price

$529+7% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair34$114–$415
Light fixture installation25$196–$958
Electrical outlet & switch installation25$246–$933
Installation20$322–$3.2k
Electrical outlet & switch relocation17$228–$863
Electrical panel repair13$209–$1.0k
Fan installation12$135–$621
Electrical panel replacement or upgrading12$1.8k–$4.5k

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