Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Malco Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Malco Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 327 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Malco Electric is better than 92% of electricians.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Malco Electric is better than 90% of electricians.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Malco Electric is better than 87% of electricians.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Malco Electric is better than 93% of electricians.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Malco Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Malco Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Malco Electric for 8 kinds of job.

Malco Electric for outdoor lighting installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$958
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor lighting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Outdoor lighting installation”

Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My name is Rob Johnson. I would like to start by saying that this company is second to none. I'm the Director of engineering for Hilton garden inn Austin Airport location. Malco electric has really reasonable rates and even better workmanship. They upgraded our parking lot pole lights with l.e.d. and WOW what a…

Outdoor lighting installationInstallation+ Responsiveness+ Punctuality+ Quality
Jane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Randy, Dean, and Felipe were all very nice and knowledgeable.

Paid $1,000–1,500Reasonable priceElectrical inspectionsLight fixture installationElectrical outlet & switch repair
KristinLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service. Sent electrician right out to disconnect lighting fixture from fallen tree. Took approx 20 min. Charged us $315. Which seemed a bit pricey but we appreciate their attention to detail.

Customer photo from Kristin's review
Outdoor lighting installation
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Malco just completed a major job for me (upgrading home from 100A to 200A). They handled all permitting, communicated exceptionally well, and completed everything on schedule. I’ve used Malco several times now from small jobs to this major undertaking and each time has been flawless. Everyone I’ve worked with has…

Reasonable priceInstallationElectrical panel replacement or upgradingOutdoor lighting installation
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Super easy and quick to get service booked. Extremely knowledgeable and just overall nice guys. They ended up needing to get into my attic (which is a very tight squeeze and not fun at all) and they didn’t complain once. They were also really nice to my dogs so that’s a bonus :). Will definitely use Malco again in the future!

Paid $800–1,000Reasonable priceInstallationOutdoor lighting installation
Janina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very easy to set up request for quote for replace ballast and install Ring floodlight. Setting up appointment was convenient. Came later than expected but they called to say first job was taking longer but asked how my schedule looks. He easily reviewed the problems with the ballasts and took care of it efficiently.…

Paid $400–600Reasonable priceLight fixture repairOutdoor lighting installation
MatthewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Malco have been my go to electricians for home and business for years. They are prompt, professional and get the job done at a fair price every time.

Paid $400–600Reasonable priceElectrical outlet & switch relocationOutdoor lighting installationElectrical outlet & switch installation
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have always used Malco for our electrical needs, commercial and personal, and we are especially appreciative of their service at our home yesterday. They had a list of about 6 items, ran into a 7th and an 8th item, but they came on time, prepared, and literally crawled in and through our home to accomplish their…

Light fixture installationOutdoor lighting installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality

Price

$529+7% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair34$114–$415
Light fixture installation25$196–$958
Electrical outlet & switch installation25$246–$933
Installation20$322–$3.2k
Electrical outlet & switch relocation17$228–$863
Electrical panel repair13$209–$1.0k
Fan installation12$135–$621
Electrical panel replacement or upgrading12$1.8k–$4.5k

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