Mallory Janssen- Real Estate Broker at Knipe Realty
Real estate agent · Vancouver, WA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%99+15.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 56 real estate developersiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★71 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Mallory Janssen- Real Estate Broker at Knipe Realty at a glance
Google reviewers rate this Vancouver, WA real estate broker 5/5 across 71 reviews, with the owner responding to 46% of them. Clients frequently cite her professionalism, prompt communication, and local market knowledge during both home purchases and sales. Many note her assistance with out-of-state buyers, vendor referrals, and navigating complex transactions smoothly. No recurring criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 71 reviews (100% five-star).
Reviews on this page: 71 Google reviews (69 with written comments, 1 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: September 9, 2026.
Service: Real Estate Developer serving Vancouver, Washington.
Data from Google, last updated October 29, 2026.
Score profile vs other real estate developers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.
This companyReal Estate Developers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mallory Janssen- Real Estate Broker at Knipe Realty: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mallory Janssen- Real Estate Broker at Knipe Realty: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mallory Janssen- Real Estate Broker at Knipe Realty: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mallory Janssen- Real Estate Broker at Knipe Realty: 99/100 on this factor. Category median: 99.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mallory Janssen- Real Estate Broker at Knipe Realty: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
–
Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
5.0of 5
5 stars71100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 69 written reviews
99%praise
Praise17499%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5029%
Would recommend3721%
Speed & response3621%
Communication1911%
Quality & results169%
Honesty & trust137%
Price & value42%
What customers talk about
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super professional and made the home buying experience so stress free.”
“I would highly recommend her for all things real estate :)”
“…communication, professional, always delivered what she promised in a timely manner, bent over backwards to help us find a house and ultimately deliver…”
“She was awesome with communication, professional, always delivered what she promised in a timely manner, bent over backwards to help us find a house a…”
“Mallory consistently demonstrated integrity, attention to detail, and a genuine commitment to achieving the best possible outcome for me during this process.”
“It made a huge difference having someone local we could really trust.”
“…men that could give me a next-day bid, which greatly helped my sales price.…”
People customers mention
Camas4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BBryce4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mallory is fantastic! Super professional and made the home buying experience so stress free. I would highly recommend her for all things real estate :)
TTammy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mallory was an amazing broker for us. She was awesome with communication, professional, always delivered what she promised in a timely manner, bent over backwards to help us find a house and ultimately delivered the best home for our needs! I would use her again and again.
AAdrian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mallory was an amazing asset to our home buying experience! She made the whole processes so smooth and easy even while we were in another state! If you are needing someone to fight for your home and want someone who actually cares about you, Mallory is a go to!!
EEllie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mallory was amazing to work with! She helped my husband and I with buying our first home in Vancouver and made sure we were informed throughout the whole process. I highly recommend her to anyone looking to buy, but especially those looking to buy their first home.
VVonni4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I interviewed 4 realtors.... 8 months later I found Mallory Janssen. She was professional, efficient, effective & personable. Our house sold within 48 hours of being listed. Don't waste your time with anyone else.
KKonstantin4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great experience from start to finish. My realtor was responsive, knowledgeable, and made the whole buying process smooth and stress free. Highly recommend!
Mallory is fantastic! Super professional and made the home buying experience so stress free. I would highly recommend her for all things real estate :)
Ease of reaching staff: Very easy
Response from the owner · a month ago
Bryce, thank you so much! It was a pleasure helping you purchase your new home in Salmon Creek. I’m so glad I could make the home buying process smooth and stress-free. I truly appreciate the recommendation and your trust in me as your Vancouver, WA Realtor!
T
Tammy Garves6 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Mallory was an amazing broker for us. She was awesome with communication, professional, always delivered what she promised in a timely manner, bent over backwards to help us find a house and ultimately delivered the best home for our needs! I would use her again and again.
Response from the owner · a month ago
Thank you so much for the wonderful review! It was a pleasure helping you navigate the home buying process and find the perfect condo in Downtown Vancouver, WA. I truly appreciate you trusting me as your Realtor. I’m so happy we found a home that fits your needs so well! Thank you again for choosing me to help with your Vancouver and Clark County real estate needs. I would absolutely love to work with you again!
P
Peggy Matthews1 reviewiTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Thank you so much! 😊 It was such a pleasure helping you sell your Vancouver, WA home, and I'm so excited we were able to get it under contract in just one day! Thank you for trusting me throughout the process. Wishing you all the best in your next chapter, and if you ever need a Realtor in Vancouver, WA or Southwest Washington again, or anyone you know, I'm always here to help. Congratulations! 🎉🏡
A
Adrian Au1 reviewiTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Mallory was an amazing asset to our home buying experience! She made the whole processes so smooth and easy even while we were in another state! If you are needing someone to fight for your home and want someone who actually cares about you, Mallory is a go to!!
Response from the owner · 3 months ago
Thank you both so much for your kind words! It was truly a pleasure helping you buy your new home here in Southwest Washington. I'm so glad I could make the process smooth, even from out of state. Helping buyers relocate to Vancouver, WA and finding the right home is one of my favorite parts of being a Realtor. Thank you for trusting me throughout your home search and allowing me to be part of such an exciting milestone. I hope you love your new home for many years to come, and welcome to the Vancouver community!
E
Ellie Whitlock4 reviewsiTotal number of Google reviews Ellie has written across all businesses on Google Maps, not just this one.
Mallory was amazing to work with! She helped my husband and I with buying our first home in Vancouver and made sure we were informed throughout the whole process. I highly recommend her to anyone looking to buy, but especially those looking to buy their first home.
Response from the owner · 3 months ago
Thank you so much for your kind words! It was such a pleasure helping you purchase your first home. I love helping first-time home buyers navigate the Vancouver, WA and Clark County real estate market and making the experience as smooth and enjoyable as possible. Congratulations again on your new home, and I wish you many years of wonderful memories there! If you ever need anything in the future, I'm always happy to help.
V
Vonni Redmond4 reviewsiTotal number of Google reviews Vonni has written across all businesses on Google Maps, not just this one.
I interviewed 4 realtors.... 8 months later I found Mallory Janssen. She was professional, efficient, effective & personable. Our house sold within 48 hours of being listed. Don't waste your time with anyone else.
Response from the owner · 4 months ago
I really appreciate it Vonni, thank you! The Clark County real estate market can be competitive, and you trusted the process completely. So happy we were able to get you such a strong outcome!
K
Konstantin Kryachun4 reviewsiTotal number of Google reviews Konstantin has written across all businesses on Google Maps, not just this one.
Great experience from start to finish. My realtor was responsive, knowledgeable, and made the whole buying process smooth and stress free. Highly recommend!
Response from the owner · 5 months ago
Thank you so much! Buying a home in the LaCenter WA area can have a lot of moving parts, so I’m really glad everything came together smoothly for you. I appreciate you trusting me through the process!
C
Chris8 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
We've used Mallory for 2 purchases and a sale now, and she has been great at every turn. She helped us navigate every twist and surprise, always in our corner. I am very grateful she was always so responsive and willing to help when things popped up. I will continue to recommend her to friends and family, she lived up to my memory from our first purchase for sure!
Response from the owner · 5 months ago
I’m so grateful for your kind words! Battleground WA is such a great place to call home, and I’m so happy we found the right fit for you there. You were amazing to work with from start to finish!
C
Chris Johansen9 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
If you are looking to find the perfect home, you will want to work with Mallory! I worked with Mallory to find my first home purchase, and she was absolutely amazing to work with. She took the time to show us multiple homes, was very accommodating to our schedules, and walked us through all the required materials needed to purchase a home. She knew all the areas really well and informed us on what to look out for. I could not recommend Mallory enough for those looking for a home in Vancouver / Portland area.
Response from the owner · 6 months ago
Thank you so much! It was such a pleasure helping you purchase your first home. I love working with first time buyers in the Vancouver WA real estate market, and I’m so glad we found the right fit for you!!
E
E. Y.7 reviewsiTotal number of Google reviews E. has written across all businesses on Google Maps, not just this one.
Mallory has been great to work with over the years and helped my family find a beautiful home in the past and we closed on a second home purchase very quickly and efficiently with her help and expertise. She is incredibly responsive, gave us expert advice and always happy to answer our many questions throughout the process. Thank you Mallory for all your help!
Response from the owner · 6 months ago
Hi Elliot,
Thank you so much for the review! You and Grace were wonderful to work with!
#Malloryjanssenrealestate
