Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%68+23.8Reliability 15%66+9.9Craft & service 20%72+14.4Value 10%30+3Momentum 8%20+1.6Track record 7%75+5.3Accountability 5%10+0.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREMaloney Plumbing & Drain Services in Phoenix, AZ
Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #98Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,193 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 68% of plumbers.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 66% of plumbers.B
66
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 72% of plumbers.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 30% of plumbers.D
30
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 20% of plumbers.D
20
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 75% of plumbers.B
75
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 10% of plumbers.F
10
Reviews for your job
Customers hired Maloney Plumbing & Drain Services in Phoenix, AZ for 8 kinds of job.
Maloney Plumbing & Drain Services in Phoenix, AZ for chimney inspections
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$417-11% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 24%Reasonable 58%Overpriced 8%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 100 | $353–$1.2k |
| Plumbing leak detection | 93 | $124–$633 |
| Toilet repair | 83 | $227–$606 |
| Drain cleaning | 77 | $227–$554 |
| Faucet repair | 67 | $205–$607 |
| Water heater installation | 64 | $1.2k–$2.4k |
| Faucet installation | 43 | $305–$986 |
| Water heater repair | 42 | $135–$580 |
