Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%32+3.2Momentum 8%25+2Track record 7%75+5.3Accountability 5%11+0.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREMaloney Plumbing & Drain Services in Phoenix, AZ
Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,193 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 31% of plumbers.D
31
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Maloney Plumbing & Drain Services in Phoenix, AZ is better than 35% of plumbers.D
35
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 69% of plumbers.B
69
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 32% of plumbers.D
32
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 25% of plumbers.D
25
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 75% of plumbers.B
75
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Maloney Plumbing & Drain Services in Phoenix, AZ is better than 11% of plumbers.F
11
Reviews for your job
Customers hired Maloney Plumbing & Drain Services in Phoenix, AZ for 8 kinds of job.
Maloney Plumbing & Drain Services in Phoenix, AZ for sump pump repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$417-13% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 24%Reasonable 58%Overpriced 8%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 100 | $366–$1.2k |
| Plumbing leak detection | 93 | $124–$656 |
| Toilet repair | 83 | $227–$618 |
| Drain cleaning | 77 | $176–$580 |
| Faucet repair | 67 | $208–$611 |
| Water heater installation | 64 | $1.2k–$2.4k |
| Faucet installation | 43 | $321–$1.1k |
| Water heater repair | 42 | $135–$580 |
