Costantino DeGiovanni6 reviewsTotal number of Google reviews Costantino has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service. Professional
Mamaroneck Auto Care LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%24+1.7Momentum penalty84−1.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#424 of 588 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 28%
4.9 ★★★★★ 109 Google reviews · 24 photos
94%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
Sep 2026latest review
Mamaroneck Auto Care LLC at a glance
Google reviewers rate Mamaroneck Auto Care LLC 4.9 out of 5 based on 109 reviews, with the owner responding to 16% of them. Customers frequently highlight honest pricing, detailed explanations before unexpected repairs, and prompt service for inspections, oil changes, and various mechanical issues. A recurring theme is the shop’s transparent communication and ability to handle both foreign and domestic vehicles efficiently. The primary criticism involves difficulty securing service appointments, with one customer reporting that a scheduled inspection was not recorded or staffed upon arrival.
- Google rating: 4.9 out of 5 from 109 reviews (94% five-star).
- Reviews on this page: 109 Google reviews (80 with written comments, 2 with photos).
- Owner responses: the business replied to 16% of reviews.
- Most recent review: September 15, 2026.
- Service: Auto Repair Shop serving New Rochelle, New York.
Data from Google, last updated November 4, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mamaroneck Auto Care LLC: 86/100 on this factor. Category median: 87.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mamaroneck Auto Care LLC: 75/100 on this factor. Category median: 85.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mamaroneck Auto Care LLC: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mamaroneck Auto Care LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mamaroneck Auto Care LLC: 84/100 on this factor. Category median: 100.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mamaroneck Auto Care LLC: 24/100 on this factor. Category median: 57.D
24
Bar = this company · dark tick = category median.
Star ratings
109 Google reviews we collected
- 5 stars10394%
- 4 stars11%
- 3 stars22%
- 2 stars11%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
- Praise16198%
- Complaints32%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price375%
- Reasonable125%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3220%
- Price & value3119%
- Quality & results2918%
- Would recommend2817%
- Honesty & trust2415%
- Speed & response149%
- Communication64%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…ke a grade A shop but they treated us like family and were extremely professional.…”
“- His markup on parts and labor is completely fair.”
“You dont get ripped off here like some other shops in the area”
“Unlike other mechanics who often prioritize profit over quality, Benny consistently delivers exceptional service.”
“I have been looking for a go-to mechanic since moving to the area about 10 years ago.”
“It should not take that long to find a capable, trustworthy mechanic, it really shouldn’t.”
“…ways* find “emergency” needs for the vehicles that must be addressed immediately (to the tune of thousands of dollars, even with haggling).…”
“- His team is detailed and explains repairs fully before proceeding with any unexpected repair.”
People customers mention
- Benny 11 reviews
- Beni 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mamaroneck Auto Care LLC for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
m3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I've had my Hondas serviced by Beni for years. Here's what you need to know: - His team is detailed and explains repairs fully before proceeding with any unexpected repair. - Out of habit, I never go without calling ahead. Beni has said he can't really predict how busy he's going to be. - His markup on parts and…
Great priceElectrical repairAir & cabin filter replacementExhaust
LyndonLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This place is amazing. Im never taking my car to the dealership again. Bought my girls bmw here for maintenance and Mo and Benny not only took care of the maintenance like a grade A shop but they treated us like family and were extremely professional. If you are looking for a great mechanic and a great foreign car…
Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
TheLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★
This is my go-to gas place. Nice attendant that pumps. Trying to get a service appointment however is a nightmare and even with an appointment for an inspection they didn't have it on the books and had no one to do it when we showed up.
Reasonable priceService not listed
Alexander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
It is a pleasure to come to the shop. Fast and reliable service. Very friendly staff and owner. Thank you.Great service.
Oil changeVehicle Inspection
Alexander8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
What a breath of fresh air this place is. I have been looking for a go-to mechanic since moving to the area about 10 years ago. It should not take that long to find a capable, trustworthy mechanic, it really shouldn’t. But it’s been a combination of shady garages and more establishment chains that *always* find…
Great priceOil changeService not listed
JamesLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Beni is a great guy. Got me in quick for a state inspection. In and out in 20 minutes, no appt.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 16 | — |
| Tires | 10 | — |
| Oil change | 10 | — |
| Auto engine diagnostic | 7 | — |
| Brakes | 6 | — |
| Engine repair | 5 | — |
| Electrical repair | 3 | — |
| Air & cabin filter replacement | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 109 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
m z3 reviewsTotal number of Google reviews m has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI've had my Hondas serviced by Beni for years. Here's what you need to know: - His team is detailed and explains repairs fully before proceeding with any unexpected repair. - Out of habit, I never go without calling ahead. Beni has said he can't really predict how busy he's going to be. - His markup on parts and labor is completely fair. Had a transmission/brake fluid flush needed during an oil change, something Gemini estimates costing upwards of $700 at a non-dealer. Beni charged $500 for everything, which I thought was reasonable, possibly on the inexpensive side.
- Price assessment: Great price
- Services: Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Air conditioning, Battery, Oil change
Lyndon JohnsonLocal Guide · 99 reviewsTotal number of Google reviews Lyndon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is amazing. Im never taking my car to the dealership again. Bought my girls bmw here for maintenance and Mo and Benny not only took care of the maintenance like a grade A shop but they treated us like family and were extremely professional. If you are looking for a great mechanic and a great foreign car mechanic this is the spot. Also this shop was able to get me in and out in just a few hours. Once again thank you Mo and Benny for treating us like family.
- Price assessment: Great price
- Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change
Elias De JesusLocal Guide · 91 reviewsTotal number of Google reviews Elias has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBenny is a honest guy Great service
Vangela d1 reviewTotal number of Google reviews Vangela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen is the best
The JelloqueenLocal Guide · 34 reviewsTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is my go-to gas place. Nice attendant that pumps. Trying to get a service appointment however is a nightmare and even with an appointment for an inspection they didn't have it on the books and had no one to do it when we showed up.
- Price assessment: Reasonable price
- Services: Service not listed
Alexander Grubshteyn2 reviewsTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt is a pleasure to come to the shop. Fast and reliable service. Very friendly staff and owner. Thank you.Great service.
- Services: Oil change, Vehicle Inspection
Alexander Wood8 reviewsTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhat a breath of fresh air this place is. I have been looking for a go-to mechanic since moving to the area about 10 years ago. It should not take that long to find a capable, trustworthy mechanic, it really shouldn’t. But it’s been a combination of shady garages and more establishment chains that *always* find “emergency” needs for the vehicles that must be addressed immediately (to the tune of thousands of dollars, even with haggling). I needed an oil change and state inspection, and that’s exactly what I got. No hassle, professional and personable, it’s a hidden gem as far as I’m concerned. I look forward to continue doing business with them.
- Price assessment: Great price
- Services: Oil change, Service not listed
xsure2 reviewsTotal number of Google reviews xsure has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeni is the best and will always bring my car here.Thank you
James BLocal Guide · 32 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeni is a great guy. Got me in quick for a state inspection. In and out in 20 minutes, no appt.
Business details
- Phone: (914) 278-9455
- Website: mamaroneckautocare.com
- Service area: New Rochelle, NY