iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 51 steam cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★822 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$183typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Manatee Ladies Cleaning 4.9 out of 5 based on 822 reviews, with the owner responding to 93% of feedback. Customers frequently praise the team for punctuality, thoroughness, fair pricing, and effective communication regarding arrival and departure times. Recurring themes highlight professional conduct, attention to detail, and consistent results for regular and bi-weekly services. Common criticisms include no-shows for estimates, high one-time pricing, and instances where specific cleaning requests were ignored or incomplete.
Google rating: 4.9 out of 5 from 822 reviews (97% five-star).
Reviews on this page: 822 Google reviews (644 with written comments, 32 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 20, 2026.
Service: Steam Cleaning Service serving Bradenton, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other steam cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Manatee Ladies CleaningSteam Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Manatee Ladies Cleaning: 94/100 on this factor. Category median: 95.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Manatee Ladies Cleaning: 93/100 on this factor. Category median: 95.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Manatee Ladies Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Manatee Ladies Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Manatee Ladies Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Manatee Ladies Cleaning: 97/100 on this factor. Category median: 86.A
97
Bar = this company · dark tick = category median.
Star ratings
822 Google reviews we collected
4.9of 5
5 stars79797%
4 stars152%
3 stars20%
2 stars10%
1 star71%
Praise vs complaints
Phrases our text analysis found in 644 written reviews
99%praise
Praise91399%
Complaints131%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price6933%
Reasonable13564%
Overpriced31%
Not sure31%
$183-38% vs typical steam cleaning services
Middle half of what 174 customers paid ($158–$247) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results36239%
Staff & attitude19921%
Would recommend14516%
Speed & response10111%
Communication425%
Price & value404%
Honesty & trust374%
What customers talk about
We read 644 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“**Excellent Experience with Manatee Ladies Cleaning\!”
“These people are terrible at cleaning, and if you're thinking of working with them, think again.”
“They were professional, pleasant, thorough, and clearly took pride in their work\.”
“I would gladly recommend this company to anyone looking for a professional, reliable, and thorough home, cleaning service\!”
“I would never recommend them and I will never use them again!”
“Don’t expect it to be a quick job, because they go above and beyond.”
“I would give it 5 stars but they are never on time.”
“Another feature I particularly appreciated was the excellent communication\.”
“Refreshing and worth every penny for what they accomplish in the few hours they’re here.”
“no showed me to give an estimate and waited for over an hour to just tell me they can't make it!”
“Manatee Ladies Cleaning is a very professionally managed company that employs professional, hard-working and honest ladies.”
People customers mention
Renata10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Manatee Ladies Cleaning for 6 kinds of job. Pick one to see what they paid and said.
Joan12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Omg! 🤩outstanding , again! Regular cleaning today by my ladies! They stayed overtime and cleaning inside, outside fr/back porches, & left great personal touches.. Amazing job💕Thank you!
Paid $150–200Reasonable priceStandard cleaning
S3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The cleaners were nice, respectful and efficient. Home looks and smells clean. They did an excellent job! Refreshing and worth every penny for what they accomplish in the few hours they’re here.
Paid $200–250Reasonable priceStandard cleaning
Claire1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
They always do so much better than any
Cleaning I was expecting.. 5 stars gals
Paid $100–150Reasonable price
Beth6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
The ladies conducted a regular cleaning today and did an awesome job. Thank you!
MaryLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
This cleaning service was on time. And the communication with arrival and departure was excellent!. The girls did a great job and I will definitely use them again. Everything is sparkling clean and they are very professional!
Paid $200–250Reasonable priceStandard cleaning
Kathryn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
These ladies work so hard. All of them we have worked with so far! Don’t expect it to be a quick job, because they go above and beyond. Every time! I hope they are compensated well as it is much deserved. The ladies today were exceptional, they added a gloss to our sinks and they are suddenly shiny like new! Hence I…
Omg! 🤩outstanding , again! Regular cleaning today by my ladies! They stayed overtime and cleaning inside, outside fr/back porches, & left great personal touches.. Amazing job💕Thank you!
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · 2 months ago
Thank you, Joan! We're thrilled you felt pampered and loved the special touches. Our ladies take pride in their work and your kind words mean the world to us! Can't wait to continue impressing you! 😊💖
Renata Zerbinatti
Manatee Ladies Cleaning
S3 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
The cleaners were nice, respectful and efficient. Home looks and smells clean. They did an excellent job! Refreshing and worth every penny for what they accomplish in the few hours they’re here.
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · 6 days ago
Thank you, S! We're thrilled you’re happy with the results and appreciated our team's efforts. We look forward to helping you keep your home pristine again in the future! 😊
Renata Zerbinatti
Manatee Ladies Cleaning
Susan TLocal Guide · 20 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Just had my first bi-weekly cleaning. What a professional crew. They did a very thorough job!
Services: Standard cleaning
Response from the owner · a week ago
Thank you, Susan! We're so glad you enjoyed your first cleaning with us. Your kind words motivate our team to keep delivering excellent service. Looking forward to the next visit! 😊
Renata Zerbinatti
Manatee Ladies Cleaning
Susan Gaiser1 reviewiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Always excellent work done by the ladies! Thanks so Much!
Price assessment: Reasonable price
Price: $100–150
Services: Standard cleaning
Response from the owner · 2 years ago
Thank you so much for your feedback, Susan! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future. 🧼
Renata Zerbinatti
Manatee Ladies Cleaning
Claire Peters1 reviewiTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
They always do so much better than any
Cleaning I was expecting.. 5 stars gals
Price assessment: Reasonable price
Price: $100–150
Response from the owner · 6 months ago
Thank you, Claire! We’re thrilled to know you’re happy with our service. Your feedback means the world to us. 🌟
Renata Zerbinatti
Manatee Ladies Cleaning
MyJetmech7 reviewsiTotal number of Google reviews MyJetmech has written across all businesses on Google Maps, not just this one.
**Excellent Experience with Manatee Ladies Cleaning\! ⭐⭐⭐⭐⭐**
I recently had my first cleaning service with Manatee Ladies Cleaning, and I couldn’t be more pleased with the experience\!
My cleaning team consisted of two wonderful ladies, both named Blanca — Blanca Herrera and Blanca Casco\. I affectionately referred to them as **“Team Blanca\!”** They arrived around 8:30 a\.m\. and worked diligently until approximately 12:30 p\.m\. They were professional, pleasant, thorough, and clearly took pride in their work\. My home looks and feels wonderful, and there’s even a lovely, light, fresh scent throughout the house\.
Toward the end of their visit, supervisor Ana Carolina stopped by to inspect their work and make sure everything met the company’s standards\. She was very pleasant and even brought a thoughtful little gift — a mug, jam, a piece of candy, and some delight fragrance \. Such a nice personal touch\!
Another feature I particularly appreciated was the excellent communication\. The company notified me when the cleaning team was on its way, provided photographs identifying who would be arriving, and even offered a map showing their location and progress toward my home\. These details provide an added sense of security and professionalism\.
From beginning to end, this was a very positive experience\. I was extremely satisfied with the quality of the cleaning, the attention to detail, and the courtesy shown by everyone involved\.
I’ve already scheduled my next cleaning for November and look forward to continuing with their services\.
**Thank you, Team Blanca, Ana Carolina, and Manatee Ladies Cleaning, for a job very well done\!**
I would gladly recommend this company to anyone looking for a professional, reliable, and thorough home, cleaning service\!
Response from the owner · a week ago
Thank you so much, MyJetmech, for your detailed and thoughtful feedback! It’s wonderful to hear how much you enjoyed the service and Team Blanca's work. We're thrilled to continue assisting you in November! 😊
Renata Zerbinatti
Manatee Ladies Cleaning
Maria Ferguson15 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
They were thorough and great. Highly recommend them.
Services: Standard cleaning
Response from the owner · a week ago
Thank you so much for your kind words, Maria! We’re thrilled to hear you had a positive experience. Your recommendation means the world to us! 😊
Renata Zerbinatti
Manatee Ladies Cleaning
Stephen Carr4 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Thank you, Stephen, for your kind words! We're thrilled you had such a positive experience. It means the world to us! 🧡
Renata Zerbinatti
Manatee Ladies Cleaning
Beth Afflebach6 reviewsiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
The ladies conducted a regular cleaning today and did an awesome job. Thank you!
Price assessment: Reasonable price
Price: $200–250
Services: Interior & exterior window cleaning, Standard cleaning
Response from the owner · a year ago
Thank you, Beth! We're thrilled you’re happy with the deep clean! It means so much to us. Let us know whenever you need help again—we’d love to assist! 😊
Renata Zerbinatti
Manatee Ladies Cleaning
Mary WilksLocal Guide · 14 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
This cleaning service was on time. And the communication with arrival and departure was excellent!. The girls did a great job and I will definitely use them again. Everything is sparkling clean and they are very professional!
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · a year ago
Thank you, Mary! We’re thrilled to hear you’re happy with our service and the sparkling results. We look forward to assisting you again soon! 😊
Renata Zerbinatti
Manatee Ladies Cleaning
