Experts Reviews · Company report
Manhattan Auto Repair Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%56+13.6Value 14%81+11.5Replies to reviews 7%9+0.6Craft & service penalty76−2.4Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Manhattan Auto Repair Inc.

New York, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #566Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.6★ from 278 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Manhattan Auto Repair Inc. is better than 70% of auto repair shops.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Manhattan Auto Repair Inc. is better than 56% of auto repair shops.C
56
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Manhattan Auto Repair Inc. is better than 76% of auto repair shops.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Manhattan Auto Repair Inc. is better than 81% of auto repair shops.A
81
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Manhattan Auto Repair Inc. is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Manhattan Auto Repair Inc. is better than 9% of auto repair shops.F
9

Reviews for your job

Customers hired Manhattan Auto Repair Inc. for 8 kinds of job.

Manhattan Auto Repair Inc. for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#356 / 414
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Oil change”

olivia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Took my car in for the ac not working. They saw me right away. I don’t have words for how kind the staff is. Haven’t gotten my car back yet, but on customer service and ethos alone, I’m comfortable giving a 5 star review. I saw the people who own the shop treat the locals walking their dogs with love, knowing…

Reasonable priceA/C installation & repairOil change
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Needed a repair shop in the city for my Audi and really wanted to avoid the dealership. I spent a while looking at Google reviews and Manhattan Auto Repair had amazing feedback so I figured I’d give it a shot. I went in for a few things: 1. Check engine light (emissions system issue) 2. Tire replacement 3. Oil…

Reasonable priceElectrical repairTiresVehicle Inspection
AndreasLocal Guide · 168 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Passed through NYC and our car’s engine needed some attention. Ozzy’s team was quick to fix everything within 30min, and at a very reasonable price. Much recommended.

Customer photo from Andreas's review
Great priceOil change
Axton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Oz, Rich, and the crew are honest and know what they’re doing! They got my 80’s Honda running like new and I’m so grateful. This is the only place I’ve been to where they know how to handle a wide range of cars. Most places are only familiar with newer cars. This is now my go to! Thank you all :)

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Brendan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ozzy is awesome! I won't bring my car anywhere else in Manhattan for oil change, inspection and maintenance. Ozzy is an honest guy never tries to rip me off. And it's also hard to find nice people these days!

Great priceGeneral repairs & maintenanceVehicle InspectionWheel alignment
AlexanderLocal Guide · 247 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

A dead battery on a hectic morning set the tone for what I thought would be a frustrating day, but Manhattan Auto Repair Inc. turned it all around. From the moment I walked in, the warmth of their team was like a reassuring sunbeam cutting through storm clouds. They greeted me with genuine smiles, listened to my…

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Terrific auto repair shop. Came in for 'walk-in' inspection and oil change. Ozzy is delight to deal with. He took my car right in, and completed work in a short time. Highly recommend the shop.

Oil changeVehicle Inspection
Randi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely love these guys!! Ozzy and his mechanics helped me out when my car died from rats eating my wires. It was the Saturday of July 4 weekend and they worked after hours to do all the work that needed to be done knowing we needed the car to go away for the holiday. Got a call at 9:00am monday letting me know…

Air & cabin filter replacementElectrical repairOil change
Thex2thazLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have a 2015 E350 Mercedes. Tired of paying $180 and beyond at mercedes I went here for an oil change since I couldn't get out of the city with my car and the place was very close by. I called and they said they could change my oil immediately. I asked about the oil and the person there showed it to me. It was…

Oil change+ Punctuality+ Quality+ Professionalism
Anna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Really amazing shop! They treat you right, never give you the run around and fix your vehicle very well. I've been going here for many years. Jacob is the best!!

Brake service & repairOil changeSupercharger/blower/turbo installations+ Punctuality+ Quality+ Professionalism
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They spent a lot of time diagnosing and repairing a few issues. If I had gone to a Mercedez dealer the cost would be two fold....at least. There’s only a few places in the boroughs that have as good reviews. If you’re in Manhattan then this is your place for reliable service. It’s been a while that I could say I…

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Professionalism+ Value
mzLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

These guys are all so nice! Exceptional service, professional team who know what they are doing! Great prices. I am definitely going back!!! Thanks guys so much!!!

BrakesOil change+ Quality
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They are extremely professional and on top of that very accommodating. Everything was done on time, and you can clearly see that they do not try to find non existing problems in order to milk you. Since I have been there I recommended this shop to every friend of mine.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sherry5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 53%Overpriced 5%Not sure 5%

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