Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
Manhattan Auto Service and Bodywork logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%62+15Value 14%70+9.9Replies to reviews 7%27+1.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Manhattan Auto Service and Bodywork

New York, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #527Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 73 Google reviews

📞 Call (212) 838-8888Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Manhattan Auto Service and Bodywork is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Manhattan Auto Service and Bodywork is better than 62% of auto repair shops.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Manhattan Auto Service and Bodywork is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Manhattan Auto Service and Bodywork is better than 70% of auto repair shops.B
70
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Manhattan Auto Service and Bodywork is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Manhattan Auto Service and Bodywork is better than 27% of auto repair shops.D
27

Reviews for your job

Customers hired Manhattan Auto Service and Bodywork for 8 kinds of job.

Manhattan Auto Service and Bodywork for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 49/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#378 / 388
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 7 Google reviews tagged “Brakes”

RayLocal Guide · 400 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

The 2016 Range Rover Sport Supercharged has undergone significant servicing, with costs approaching $6,000.00, and continues to experience brake-related issues. Further expenses include the replacement of the oil suspension pump and lines, exceeding $6,000.00. Currently, a humming noise is emanating from the rear,…

OverpricedTiresSteering & suspension repairAuto engine diagnostic
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Best !!! Have your car repaired correctly! I’m relieved when I need service. Trustworthy! I know the stress of auto maintenance. They take great care of me.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
Doug10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brought my 2006 Volvo xc70 in for a 120k mile service. While I thought my car ran well before I brought it in, it now runs like it is a new car! Louis is very good at explaining the work needed and the mechanics are top notch. I am very pleased with the work done by Manhattan Auto Service.

Air & cabin filter replacementTiresSteering & suspension repair
SébastienLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've used them for a few years for maintenance on both of my Rovers and I can't recommend them highly enough. They do fantastic work and are honest with their estimates and don't quote a ton of things that aren't necessary. Their prices are reasonable and they're efficient with their work. They also pick up and…

Great priceAir & cabin filter replacementTiresSteering & suspension repair
Sophie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceTiresAuto engine diagnosticBody & Trim
inger8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BrakesOil changeService not listed
Akif4 years ago★★★★★

Rating only, no written review.

Brakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 50%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic7—
Brakes7—
Tires6—
Steering & suspension repair6—
Oil change6—
Body & Trim4—
Battery4—
Air & cabin filter replacement3—

Compare with

Adam Mobile Mechanic logoAdam Mobile MechanicExperts Score 90New York · 4.91★Moe’s Auto Center logoMoe’s Auto CenterExperts Score 89New York · 4.95★L & B Auto Repair logoL & B Auto RepairExperts Score 84New York · 4.88★