Experts Reviews · Company report
Manic Maids logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty90−1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Manic Maids

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 246 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Manic Maids is better than 94% of move-in/move-out cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Manic Maids is better than 94% of move-in/move-out cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Manic Maids is better than 90% of move-in/move-out cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Manic Maids is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Manic Maids is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Manic Maids is better than 34% of move-in/move-out cleaning services.D
34

Reviews for your job

Customers hired Manic Maids for 7 kinds of job.

Manic Maids for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–150
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Cleaning” · showing 20

RBALocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excellent service, on time, professional & did an outstanding job cleaning my unit apartment. In addition, appreciated being able to communicate initially over the phone with an actual person, rather than per website or playing phone tag. I’m a very satisfied repeat customer!

Customer photo from RBA's review
Paid $100–150Great priceCleaningDeep clean+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Original review from 2020: I highly recommend Manic Maids! I was referred to them by a friend who had only great things to say. I booked online late Sunday evening and got a response the next morning. It was easy to schedule and they worked around when I wasn’t available. They arrived on time and wore a mask and…

Customer photo from Katie's reviewCustomer photo from Katie's reviewCustomer photo from Katie's review
Great priceCleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Gisele8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Phenomenal clean from Manic Maids! We were previously using a different service and it was clear after one clean from Manic Maids that the other service wasn't really getting in there. Our cleaner was on time, professional, extremely efficient and our home was SO much cleaner after! I highly recommend Manic Maids…

CleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Manic Maids has consistently been my go-to cleaning service. Their staff are not only thorough and professional, but also genuinely kind and pleasant to work with. Every interaction I’ve had with them has been smooth and stress-free. Their pricing is very reasonable, especially considering the quality of service…

CleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good company and trusting

CleaningDeep cleanOffice & workplace cleaning+ Responsiveness+ Punctuality+ Professionalism
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Blanca did a great job!

CleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Peter6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our place was SO CLEAN when they had finished. Absolutely amazed with the quality of work. My wife literally felt "like a princess" walking through our house. Highly Recommended and will use again for sure!

Cleaning+ Quality+ Professionalism+ Value
Megan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AMAZING

Cleaning
lara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do a thorough job and are highly responsive to my needs. Impressed by their professionalism and quality.

CleaningStandard cleaning+ Responsiveness+ Quality+ Professionalism
Meghan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used manic maids for apartment cleaning several times now, and I would recommend them to anyone looking for a professional cleaning service. The techs are always friendly, thorough, and efficient. They do a great job of communicating when they will be there, and I have been very satisfied with the results every time.

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Traci8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication, very professional and cleaning services are exactly what I hoped for!

Cleaning+ Responsiveness+ Punctuality+ Quality
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve loved working with Manic Maids. Very easy to communicate with their team and the cleaners do an excellent job!

CleaningDeep cleanStandard cleaning+ Quality+ Professionalism
Jeanne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience working with this company to clean our condo. Very professional team with great communication and did a great job with the cleaning.

CleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
MickLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A friend recommended Manic Maids and I couldn’t be happier! It was very easy to schedule, good communication, great value, and the sweetest techs. They did a wonderful job and can’t wait to use them again!

Cleaning+ Responsiveness+ Punctuality+ Quality
elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time and did a very thorough job. Maria was delightful.

Cleaning+ Punctuality+ Quality+ Professionalism
Randi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using Manic Maids for monthly cleaning service of my home for about 5 months at the time of this review. The cleaning techs are always very friendly, courteous, and on time. Manic Maids Is always very responsive when I contact them for scheduling. Their home cleaning services are worth the value for the quality of life of having a tidy home!

CleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
DanielleLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Maria did a great job cleaning my condo. She caught the little things and didn’t cut corners.

Cleaning+ Punctuality+ Quality
Camille9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had the pleasure of having Blanca come to deep clean our home this past weekend. She was very thorough & paid close attention to detail. She was also so kind & so sweet! She left our home better than she found it. Thank you Blanca & the team at Manic Maids!

CleaningDeep clean+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Well, Manic Maids was a recommendation by a friend of mine and they did not disappoint... From my first call in Martha was SUPER HELPFUL, professional, and honest about their cleaning services, approach, and timing. Then, fast forward to the week of the cleaning... we get a phone call a few days prior to confirm…

CleaningDeep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job! Will be booking again!

CleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more cleaning reviews (18 more) →

Price

$203-15% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 70%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning74$153–$233
Cleaning38—
Deep clean32$271–$471
Moving-related cleaning5$315–$705
General housekeeping3$158–$321
Interior & exterior window cleaning2$153–$292
Office & workplace cleaning2$126–$227

Compare with