Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate Manic Maids 4.9 out of 5 based on 246 reviews, frequently citing thorough cleaning, punctuality, and clear communication during scheduling. Customers appreciate the fair pricing and attention to detail, often noting that staff members are professional and efficient. However, lower-rated feedback highlights instances of missed appointments, last-minute cancellations, and inadequate staffing for large jobs, which some clients found frustrating despite the company’s efforts to resolve issues.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
246 Google reviews we collected
Phrases our text analysis found in 195 written reviews
Price verdicts customers left with their Google review
Middle half of what 44 customers paid ($158–$247) · gold mark = category median.
How often each topic comes up in the written reviews
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mirsa in the office was very thorough with all communication and the ladies who came to clean did a great job!”
“Alicia and Claudia were very sweet, hardworking, and efficient.”
“Yolanda was fantastic - quick and effective cleaning.”
“Extremely happy with the results and will be using them again!”
“For this kind of customer service I will not use them again.”
“Communication was also clear and prompt while scheduling.”
“…imeframe” the day before service, and they never reached back out AND ignored when I reached out, leaving me without any backup services lined up or a…”
“Everyone is kind, prompt and their services are reasonably priced.”
“…lar job, thanks so much Sandra and Manic Maids for the consistent and reliable service!…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Manic Maids for 7 kinds of job. Pick one to see what they paid and said.
I’ve had such a wonderful experience with Manic Maids. Everyone is kind, prompt and their services are reasonably priced. My technician, Marisol, always leaves my house so clean and definitely takes pride in her work!!
I am very impressed with Manic Maids and will absolutely have Enedina and Sheri back to clean our home again. I have used lots of independent cleaning services over the years but choosing MM in this case very much the right decision. Communication was great and service was efficient and thorough.
It is so easy to schedule cleaning and their cleaners are outstanding. Marisol took the time to clean deeply and well without my having to ask. Manic Maids is a seamless operation. Linda
Amazing cleaning service. They are incredibly thorough, on time, always confirmed and flexible. Highly recommend using their service.
Sheri and Enedina always do such a wonderful job cleaning our house. We feel so comfortable having them in our home. We’ve been working with them for years and they’ve seen our daughters grow up. They have a very high attention to detail - we love their little special touches. For example, they always arrange our…
Marisol was amazing! She cleaned stains I was never able to on my own. She was punctual, friendly, fast, and thorough.
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 74 | $153–$233 |
| Cleaning | 38 | — |
| Deep clean | 32 | $271–$471 |
| Moving-related cleaning | 5 | $315–$705 |
| General housekeeping | 3 | $158–$321 |
| Interior & exterior window cleaning | 2 | $153–$292 |
| Office & workplace cleaning | 2 | $126–$227 |
4.9 ★★★★★ 246 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Emily did a great job
Yolanda was fantastic - quick and effective cleaning. Communication was also clear and prompt while scheduling.
Thank you, Samuel! Yolanda brings that same speed and care to every home she cleans. She appreciates the review! We're also glad scheduling felt clear and easy — that matters to us just as much as the cleaning itself. We'd love to have you back anytime for another clean or regular house cleaning!
Hiring Manic Maids was the best gift I’ve ever given myself! Alicia and Claudia were very sweet, hardworking, and efficient. I scheduled them for regular visits and am looking forward to the next one!
Thank you, Rosemary! "The best gift I've ever given myself" might be our new favorite line :). Alicia and Claudia are great and they bring that same care and hard work to every home they clean. We'll be sure they both hear your kind words. We're so glad to have you on a regular cleaning schedule, and we're looking forward to the next visit too. Thanks for trusting us with your house cleaning here in Chicago!
Manic Maids was a wonderful choice for a deep clean! Mirsa in the office was very thorough with all communication and the ladies who came to clean did a great job!
Thank you, Rob! Mirsa keeps everything running smoothly on the office side, and it's great to hear that came through — she appreciates this and we'll tell the team that cleaned for you. Deep cleans are a big job, so we're glad it hit the mark. We'd love to have you back anytime for another deep clean or regular house cleaning here in Chicago!
I’ve had such a wonderful experience with Manic Maids. Everyone is kind, prompt and their services are reasonably priced. My technician, Marisol, always leaves my house so clean and definitely takes pride in her work!!
Thanks, Molly! Marisol is amazing and takes pride in her work for every home. We'll be sure she hears this. It's also great to know the kindness was felt by you as that is important to us. You were great to work with and always great with replying. We appreciate that as it helps us and Marisol. Thanks for being a regular cleaning customer of Manic Maids! We wish you the best in the future! Hope to see you again soon!
Really amazing cleaning service. Glenda worked SO hard and made our apartment so beautiful. We will book again!
Thank you so much! Glenda puts real effort into every home she cleans, and we'll be sure she hears this — it'll make her day. We'd love to have you book with us again, whether that's another one-time clean or a regular schedule here in Chicago!
We’ve used Manic Maids a few times now and have always had a great experience. Scheduling is easy, pricing is fair, and the service is excellent. Cant ask for much more than that.
Thank you, Jared! Easy scheduling and fair pricing are things we work hard to get right, so it's great to hear they've held up across a few visits now. We appreciate you coming back, and we'd be glad to get you on a regular house cleaning schedule whenever you need it!
I am very impressed with Manic Maids and will absolutely have Enedina and Sheri back to clean our home again. I have used lots of independent cleaning services over the years but choosing MM in this case very much the right decision. Communication was great and service was efficient and thorough.
Thank you, Dan! Hearing that from someone who's worked with a lot of cleaning services over the years means a great deal. Enedina and Sheri are a strong team, and we already shared your kind words. Communication is something we work hard at, so it's good to know it showed. We look forward to having you for regular cleaning services going forward!
It is so easy to schedule cleaning and their cleaners are outstanding. Marisol took the time to clean deeply and well without my having to ask. Manic Maids is a seamless operation. Linda
Thank you, Linda! "Seamless" is exactly what we aim for — easy scheduling and a team you don't have to manage. Marisol takes that kind of initiative in every home she cleans, and we'll be sure she hears your kind words. Thanks for trusting us with your house cleaning here in Chicago!
I contacted Manic Maids for a one-time clean and was so impressed with the whole process. Great, clear communication during scheduling and intake. Emily was our cleaner and she was prompt and I was blown away by her attention to detail and how thorough she was! She even made a bow with our dish towels! I’d recommend Emily/Manic Maids to anyone.
Thank you so much, Heather!! It means a lot that you took the time to share all of this. Emily brings a lot of care and attention to detail to every home she cleans, and we'll be sure she hears your kind words. We also work hard to make scheduling and intake as clear and easy as the cleaning itself, so it's wonderful to hear the whole process felt that way. Thank you for the recommendation — whether it's another one-time clean, a deep clean, or regular house cleaning, we'd love to be your go-to cleaning service in Chicago!
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
