Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate Mums Cleaning Services Chicago five stars, citing thorough attention to detail, punctuality, and professional communication as primary strengths. Customers frequently describe efficient deep, move-out, and routine cleaning services that leave spaces fresh and organized, often noting competitive pricing. While one review suggested improvements to the estimation process by providing pre-cleaning photos, overall feedback remains positive regarding the reliability and quality of the cleaning team.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Bar = this company · dark tick = category median.
104 Google reviews we collected
Phrases our text analysis found in 94 written reviews
Price verdicts customers left with their Google review
Middle half of what 58 customers paid ($203–$347) · gold mark = category median.
How often each topic comes up in the written reviews
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lisa H did a wonderful job cleaning my apartment in Roscoe Village!”
“The service was exemplary and the associate who cleaned was superbly responsive.”
“She does an excellent job and is incredibly thorough and attentive to detail.”
“Love the service in general from Mums and would recommend Mums and Lisa to anyone looking for a reliable, professional, and detail-oriented cleaner.”
“Great communication with company and with cleaner in real time.”
“They cleaned some of the most hard to reach places which was impressive.”
“Their prices are fair and the work completed felt worth the price.”
“If you're looking for a cleaning company that genuinely cares about quality and customer satisfaction, Mums Cleaning is it!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mums Cleaning Services Chicago for 4 kinds of job. Pick one to see what they paid and said.
The service was exemplary and the associate who cleaned was superbly responsive. I can enthusiastically recommend the cleaning service!!
We scheduled a deep clean to prepare for our baby’s arrival. Sequila went above and beyond! She did a fantastic job and took her time getting every nook and cranny. Our place has never looked or smelled so clean. We will definitely be using Mum’s again!
Delightful Lisa arrived promptly, cleaned efficiently and thoroughly. I look forward to her returning on a regular basis.
Great communication with company and with cleaner in real time. Everything was done exactly how I asked and more. They will be my to go cleaning service for sure!
Cleaner was professional and did a great job! Tried to clean as much as she could with the allocated hours. I think the process could be better if photos of the current situation can be sent beforehand for an approximate estimate of how long the cleaning will take.
What an amazing job !! Victoria did the greatest job and left everything organized and very cleaned.
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 42 | $271–$471 |
| Standard cleaning | 25 | $153–$233 |
| Moving-related cleaning | 20 | $315–$705 |
| General housekeeping | 5 | $158–$321 |
5.0 ★★★★★ 104 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Lisa H did a wonderful job cleaning my apartment in Roscoe Village! She was very kind and did a very thorough job. I would reccomend Mums Cleaning to anyone.
Lisa is the best!! She does an excellent job and is incredibly thorough and attentive to detail. Everything is cleaned well, and I always appreciate the care and effort she puts into making sure everything looks great. It’s such a great feeling to come home to a fresh, clean space! Love the service in general from Mums and would recommend Mums and Lisa to anyone looking for a reliable, professional, and detail-oriented cleaner.
Andraya, thank you so much for your glowing review. We love hearing Lisa's attention to detail makes your home feel refreshed, and our team truly appreciates your recommendation. It means a lot to know our service gives you peace of mind. We look forward to caring for your space again.
The service was exemplary and the associate who cleaned was superbly responsive. I can enthusiastically recommend the cleaning service!!
Rita, thank you for the wonderful feedback. We're thrilled our associate was responsive and that you found the service exemplary. Your enthusiastic recommendation means a lot to our team. We look forward to serving you again.
We scheduled a deep clean to prepare for our baby’s arrival. Sequila went above and beyond! She did a fantastic job and took her time getting every nook and cranny. Our place has never looked or smelled so clean. We will definitely be using Mum’s again!
Madeline, thank you for trusting us with such an important clean. We are thrilled Sequila’s attention to detail made your home feel fresh and ready for your baby. We appreciate your kind words and look forward to helping again whenever you need us.
Delightful Lisa arrived promptly, cleaned efficiently and thoroughly. I look forward to her returning on a regular basis.
Thank you, Paula, for the wonderful review. We're thrilled Lisa arrived promptly and provided such efficient, thorough cleaning. We'll be sure to let her know you're looking forward to her regular visits. We appreciate your trust and look forward to serving you again.
Our cleaner was great and friendly!
Esha, thanks so much for your kind words. We are delighted your cleaner was friendly and did a great job. We appreciate you sharing this and look forward to helping again.
I cannot recommend Mums Cleaning enough! I used them for a move-out cleaning, and the entire experience was phenomenal from start to finish. The attention to detail was incredible, and the cleaners went above and beyond, even staying longer to make sure every last detail was taken care of. They truly take pride in their work! A HUGE shoutout to Sequila, who is hands down the BEST cleaner! Her thoroughness, professionalism, and dedication were unmatched. She made sure everything was absolutely spotless, and I couldn't be happier with the results. Also, a special thank you to Marcos for making the entire process so seamless and stress-free. From scheduling to execution, everything was handled perfectly. If you're looking for a cleaning company that genuinely cares about quality and customer satisfaction, Mums Cleaning is it! I'll absolutely be using them again!
Thank you for awesome cleaning! Quick and perfect job.
Takako, we’re so happy the job was fast and perfect for you. We aim for efficient, high-quality results and appreciate you sharing this feedback.
Great communication with company and with cleaner in real time. Everything was done exactly how I asked and more. They will be my to go cleaning service for sure!
Merje, thank you for the great review. We appreciate that our real-time communication and attention to your requests met your expectations, and we look forward to being your preferred cleaning service.
Cleaner was professional and did a great job! Tried to clean as much as she could with the allocated hours. I think the process could be better if photos of the current situation can be sent beforehand for an approximate estimate of how long the cleaning will take.
We're pleased the cleaner was professional and did a great job within the allotted time. Thank you for the constructive suggestion about sending photos ahead of the visit - that would help us provide better time estimates. We will pass this idea to the team as we work to improve our scheduling and planning.
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
