Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Manic Maids logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty90−1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Manic Maids

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 246 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Manic Maids is better than 94% of move-in/move-out cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Manic Maids is better than 94% of move-in/move-out cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Manic Maids is better than 90% of move-in/move-out cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Manic Maids is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Manic Maids is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Manic Maids is better than 34% of move-in/move-out cleaning services.D
34

Reviews for your job

Customers hired Manic Maids for 7 kinds of job.

Manic Maids for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$292

All 2 Google reviews tagged “Interior & exterior window cleaning”

KatieLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Original review from 2020: I highly recommend Manic Maids! I was referred to them by a friend who had only great things to say. I booked online late Sunday evening and got a response the next morning. It was easy to schedule and they worked around when I wasn’t available. They arrived on time and wore a mask and…

Customer photo from Katie's reviewCustomer photo from Katie's reviewCustomer photo from Katie's review
Great priceCleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Daniel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were moving into a new apartment that wasn’t as clean as you’d hope it would be. Filthy bathroom, dirty windows, vents, drawers, etc. called up manic maids and they were able to get me someone within 2 days who made our new apartment feel so fresh and clean to move into. We will definitely be using their services…

CleaningMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$203-15% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 70%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning74$153–$233
Cleaning38—
Deep clean32$271–$471
Moving-related cleaning5$315–$705
General housekeeping3$158–$321
Interior & exterior window cleaning2$153–$292
Office & workplace cleaning2$126–$227

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