Experts Reviews · Company report
Manic Maids logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty90−1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Manic Maids

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 246 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Manic Maids is better than 94% of move-in/move-out cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Manic Maids is better than 94% of move-in/move-out cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Manic Maids is better than 90% of move-in/move-out cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Manic Maids is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Manic Maids is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Manic Maids is better than 34% of move-in/move-out cleaning services.D
34

Reviews for your job

Customers hired Manic Maids for 7 kinds of job.

Manic Maids for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$233
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “Standard cleaning” · showing 40

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Emily did a great job

Paid $200–250Reasonable priceStandard cleaning
Samuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Yolanda was fantastic - quick and effective cleaning. Communication was also clear and prompt while scheduling.

Reasonable priceStandard cleaning
Rosemary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Hiring Manic Maids was the best gift I’ve ever given myself! Alicia and Claudia were very sweet, hardworking, and efficient. I scheduled them for regular visits and am looking forward to the next one!

Reasonable priceStandard cleaning
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’ve had such a wonderful experience with Manic Maids. Everyone is kind, prompt and their services are reasonably priced. My technician, Marisol, always leaves my house so clean and definitely takes pride in her work!!

Paid $150–200Reasonable priceStandard cleaning
HCLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Really amazing cleaning service. Glenda worked SO hard and made our apartment so beautiful. We will book again!

Standard cleaning
DanielLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very impressed with Manic Maids and will absolutely have Enedina and Sheri back to clean our home again. I have used lots of independent cleaning services over the years but choosing MM in this case very much the right decision. Communication was great and service was efficient and thorough.

Paid $400–450Reasonable priceStandard cleaning
linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It is so easy to schedule cleaning and their cleaners are outstanding. Marisol took the time to clean deeply and well without my having to ask. Manic Maids is a seamless operation. Linda

Paid $100–150Reasonable priceStandard cleaning
Heather10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I contacted Manic Maids for a one-time clean and was so impressed with the whole process. Great, clear communication during scheduling and intake. Emily was our cleaner and she was prompt and I was blown away by her attention to detail and how thorough she was! She even made a bow with our dish towels! I’d recommend Emily/Manic Maids to anyone.

Customer photo from Heather's review
Reasonable priceStandard cleaning
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing cleaning service. They are incredibly thorough, on time, always confirmed and flexible. Highly recommend using their service.

Paid $150–200Great priceStandard cleaning
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing work- will be booking again. Ofelia was perfect

Paid $300–350Reasonable priceStandard cleaning
RichardLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sheri and Enedina always do such a wonderful job cleaning our house. We feel so comfortable having them in our home. We’ve been working with them for years and they’ve seen our daughters grow up. They have a very high attention to detail - we love their little special touches. For example, they always arrange our…

Customer photo from Richard's review
Paid $200–250Reasonable priceStandard cleaning
Monica12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marisol was amazing! She cleaned stains I was never able to on my own. She was punctual, friendly, fast, and thorough.

Paid $200–250Reasonable priceStandard cleaning
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Glenda and Emily did a fantastic job cleaning our multi-level home. The whole place is absolutely spotless. We’re looking forward to having them back soon!

Paid $350–400Reasonable priceStandard cleaning
Tess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sherry and Dina were exceptional. My home is sparkling and they were so kind lovely to work with. I’m very happy with the attention to detail and big and small ways they brought my home and appliances back to their best. Highly recommend!

Standard cleaning
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My house was literally sparkling after being cleaned by Manic Maids yesterday! The day Manic Maids comes is my favorite day of the month. Sheri has been with us since the beginning - she is so detailed, professional, and absolutely lovely to talk to! Both of the cleaning techs we had yesterday did an amazing job. Thank you, Manic Maids!

Customer photo from Elizabeth's review
Reasonable priceStandard cleaning
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always leaves my place clean and in order.

Customer photo from John's review
Paid $150–200Reasonable priceStandard cleaning
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Glenda is amazing!

Paid $200–250Reasonable priceStandard cleaning
Haily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were so amazing and easy to work with, communicative and respectful! They left my home looking amazing and they’re very fairly priced. Extremely happy with the results and will be using them again!

Paid $150–200Reasonable priceStandard cleaning
LinseyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It took nine hours but our house is sparkling clean! It had been a while since we had the house cleaned and it showed. Every surface dusted, every stainless steel appliance sparkled, and the floors were the cleanest they had been in years. Construction dust from a building renovation had caked so many surfaces and…

Paid $450–500Reasonable priceStandard cleaning
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alicia was very thorough and did a fantastic job. Highly recommend!

Paid $200–250Reasonable priceStandard cleaning
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a wonderful first experience with Manic Maids! Communication during scheduling was timely and courteous, and Alicia did a fantastic job cleaning my apartment. She was both detail-oriented and efficient. I’ll certainly continue to use Manic Maids in the future!

Customer photo from Emily's reviewCustomer photo from Emily's review
Reasonable priceStandard cleaning
Tiana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So happy I booked a cleaning session with Manic Maid. Needed a good clean to get my place ready for open houses to sell. Sherry did a great job with special touches that indicate she really went above and beyond. Office staff, Marko, made booking, payment and coordination seamless. Thank you!

Customer photo from Tiana's review
Paid $150–200Great priceStandard cleaning
Jenna13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Blanca is amazing. She went above and beyond. No notes.

Paid $150–200Reasonable priceStandard cleaning
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Blanca cleaned out two bedroom, 1.5 bath apartment and did an incredible job! She was so nice and really went above and beyond our expectations. The apartment has never been cleaner and we are excited to have her back on a regular basis.

Paid $250–300Great priceStandard cleaning
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ofelia with Manic Maids does an excellent job cleaning our home! Her work is thorough and she works efficiently. This is my first experience with a home cleaning service and I couldn’t be happier! Highly recommend

Customer photo from Diane's review
Paid $200–250Reasonable priceStandard cleaning
Evan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ofelia was truly above and beyond: thorough, easy to work with, and left the house looking amazing. Strong, strong recommend.

Standard cleaning
Nishi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have been using Manic Maids for years and they are wonderful. Maria has seen our family grow over the years and has always been consistent, kind and patient as a bonus!

Reasonable priceStandard cleaning
JohnLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We scheduled a cleaning for our sons' apartment in Chicago. Mirsa was extremely helpful. We had to reschedule last minute due to a medical emergency. They waived the cancellation fee and we rescheduled for today. Our son said Maria did an outstanding job. They informed us that they would need to come back to finish…

Paid $200–250Reasonable priceStandard cleaning
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Incredible attention to detail, after the cleaning every nook and cranny was dusted, cleaned, and smelling fresh. Scheduling the cleaning was easy and quick.

Paid $150–200Reasonable priceStandard cleaning
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

From beginning to end, our experience was fantastic! Mirsa was wonderful to work with, as she listened to exactly what we wanted and needed. Elvia arrived and was ready to work. She knew exactly what to do, took initiative and did an outstanding job! Truly delightful and wonderful to have in our house. Looking…

Reasonable priceStandard cleaning
DaveLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service and on time! Anahi did a great job we would love to have her back

Paid $250–300Standard cleaning
HannahLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our apartment was in DESPERATE need of cleaning. I contacted Manic Maids and they were able to come that same week. They were VERY thorough in their work, even dusting off our 50+ house plants (yikes) and cleaning out our (scary) microwave. They were super flexible and added time as they went. It was quite pricey, but worth it for the work they did.

Paid $300–350Reasonable priceStandard cleaning
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The whole experience was great. They were able to get someone in the next day, which was amazing and it was super reasonably priced. Karla was fantastic and cleaned the entire house so well. Couldn’t be happier!

Great priceStandard cleaning
Sean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sandra is fantastic we have been having her clean our home for the past 5 years and always does a stellar job, thanks so much Sandra and Manic Maids for the consistent and reliable service!

Standard cleaning
Skyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t recommend Maria enough! Maria made my apartment spotless! She deep cleaned my oven and left the apartment refreshed. She was so polite and respectful of my space

Paid $150–200Reasonable priceStandard cleaning
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maria is fantastic! She has been caring for my home for a couple of years and I could not be happier! She always does an amazing job! She is also a lovely person

Paid $200–250Reasonable priceStandard cleaning
Parker6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maniac Maids is a reliable and convenient service. Ofelia has taken care for our home for several years and always does a great job. It’s always comforting coming back to an immaculate home after a hectic day at work.

Customer photo from Parker's review
Reasonable priceStandard cleaning
LMC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We use Manic Maids at Luther Memorial Church and have been very pleased with the results. Our custodian Sandra is super kinda and very attentive, and she does an amazing job. We love her here.

Customer photo from LMC's review
Great priceOffice cleaningStandard cleaning
Jeffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic

Reasonable priceStandard cleaning
Alyce15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been using Manic Maids for almost 20 years and have always had a wonderful experience especially our years with Elvia! She is consistently amazing; never late, does a great job cleaning and brings treats for our dog Lucy who is crazy in love with her! It’s is nice to have someone you love and trust taking care of our home:)

Customer photo from Alyce's reviewCustomer photo from Alyce's review
Paid $100–150Reasonable priceStandard cleaning

Show more standard cleaning reviews (34 more) →

Price

$203-15% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 70%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning74$153–$233
Cleaning38—
Deep clean32$271–$471
Moving-related cleaning5$315–$705
General housekeeping3$158–$321
Interior & exterior window cleaning2$153–$292
Office & workplace cleaning2$126–$227

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