Carpet cleaning service · Montrose, CO · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%98+25.6Value 15%82+12.5Craft & service penalty98−0.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 41 mattress cleaningiPosition by Experts Score among all companies we track in this category. · better than 53%
5.0★★★★★34 Google reviews · 9 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Mann’s Carpet Cleaning & Oriental Rug Washing at a glance
Customers consistently praise Mann’s Carpet Cleaning for its professional demeanor, punctuality, and effective results on both standard carpets and delicate oriental rugs. Reviewers highlight the company's clear communication, including upfront estimates and quick scheduling, as well as its affordable pricing and fast drying times. The service is frequently noted for removing stubborn stains and restoring aged flooring, with no recurring criticisms found in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 34 reviews (97% five-star).
Reviews on this page: 34 Google reviews (28 with written comments).
Owner responses: the business replied to 44% of reviews.
Most recent review: March 5, 2026.
Service: Mattress Cleaning Service serving Montrose, Colorado.
Data from Google, last updated October 31, 2026.
Score profile vs other mattress cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
This companyMattress Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mann’s Carpet Cleaning & Oriental Rug Washing: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mann’s Carpet Cleaning & Oriental Rug Washing: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mann’s Carpet Cleaning & Oriental Rug Washing: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mann’s Carpet Cleaning & Oriental Rug Washing: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mann’s Carpet Cleaning & Oriental Rug Washing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
5.0of 5
5 stars3397%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
98%praise
Praise5798%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1628%
Staff & attitude1424%
Quality & results916%
Speed & response916%
Price & value59%
Honesty & trust47%
Communication12%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly recommend them & Mann's Carpet Cleaning!”
“These two guys were very professional, friendly & careful.”
“Eric, Harrison and Mason did a wonderful job on our carpet and area rugs.”
“They were efficient, courteous and very careful while working in the house.”
“He was prompt, courteous, and professional and the work was done in a timely manner and at a great price!”
“They are kind, courteous and honest and extremely professional and work hard.”
“They are efficient and easy to work with.”
People customers mention
Eric5 reviews
Jeanine4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
DDouglas10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Harrison did a great job with wonderful results. Very thorough procedure to revive our carpeting. And my recliner looks like new again. Many thanks to a professional operation.
Lamar and I have a rug that came from Peru in the 80’s. We wanted it to be clean, and took it to Eric and Jeanine. We were very pleased- it looked excellent- the colors vibrant, and felt so soft. I would certainly recommend them. The carpet looks better, and lays better than when it was new. Linda Gray💁♀️😊
Response from the owner · 7 months ago
Thank you Linda, we are so happy you are pleased with your cleaning. Enjoy your refreshed rug !
C
Carl Wilcox12 reviewsiTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
Harrison & Mason did a first rate job on cleaning the 29-year-old carpeting in our bedrooms. Hard to believe, but they now look (almost) brand new!
These two guys were very professional, friendly & careful. We were extremely pleased with their work! I would highly recommend them & Mann's Carpet Cleaning!
Response from the owner · a year ago
We are so happy you were pleased with your cleaning! Thank you so much for the review Carl, we appreciate you taking the time!
D
Douglas Christmann10 reviewsiTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Harrison did a great job with wonderful results. Very thorough procedure to revive our carpeting. And my recliner looks like new again. Many thanks to a professional operation.
Price assessment: Reasonable price
Price: $250–300
Services: Upholstery cleaning, General carpet cleaning
Response from the owner · a year ago
We are so glad you were happy with your service! Thank you for taking the time to make a review. Looking forward to working with you again soon : )
B
Bob Norton11 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Eric, Harrison and Mason did a wonderful job on our carpet and area rugs. They were efficient, courteous and very careful while working in the house. We will be happy to have them return to do the tile grout in the spring!
Response from the owner · a year ago
Thank you so much Bob, we are looking for to seeing you all in the spring!
R
Rachel Spinella8 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Wonderful, easy experience with Mann’s. Thank you!!! They got back to me right away, scheduled the carpet cleaning for the exact time that suited our needs, and gave me an estimate before the visit.
Day of: Harrison was incredibly polite and very professional. He wrote up an exact cost based on our square footage and the treatment- which I agreed to prior to the service being performed. I didn’t expect that but I loved it! NO SURPRISES! Harrison came out to do a small job (which was treated by the company like it mattered- thank you!) and I was thrilled with the service, the results, and the price. We will absolutely use Mann’s again in the future if we keep the carpeting and I highly recommend them.
Response from the owner · 5 years ago
Thank you so much Rachel, We are so happy you were please with our service!
S
Sarah Maier10 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
From the initial phone call, to a great looking carpet at the end, very impressive service. My carpets ended up looking much better than I thought possible. I will absolutely be calling these guys when I need service in the future.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
V
Vanessa Simmons7 reviewsiTotal number of Google reviews Vanessa has written across all businesses on Google Maps, not just this one.
Very responsive. Was able to get my carpets scheduled and cleaned in just 2 days. They did a fantastic job. Very fast and professional. I will for sure use them again. I recommend them highly and without reservation
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
