Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts
Google reviewers rate Maple Lane Pest Control 4.9 out of 5 based on 433 reviews, highlighting thorough interior and exterior treatments for ants, rodents, and other pests. Customers frequently praise technicians for punctuality, professionalism, and clear communication regarding specific pest issues. However, recurring criticisms involve poor phone support, missed appointments, and instances where technicians failed to address customer instructions or provided inaccurate service outcomes.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
433 Google reviews we collected
Phrases our text analysis found in 338 written reviews
Price verdicts customers left with their Google review
Middle half of what 80 customers paid ($108–$186) · gold mark = category median.
How often each topic comes up in the written reviews
We read 338 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bill was very professional and did a very great job.”
“We called and the woman on the phone was very rude and argued with me that the technician put it where he said it should go which is NOT at all where…”
“Fall 2026- Maple Lane Pest Control and their technician Bill did a wonderful job spraying my home this year.”
“The technician, Bill, was on time, friendly and professional.”
“He listened to any concerns I had and addressed them, as well as my questions.”
“I would recommend Maple Lane Pest Control for your seasonal maintenance as well as any pest concerns.”
“I would never recommend this company because of the lady I spoke to.”
“They are quick to respond and very reasonably priced.”
“It’s nice to have a good honest company that doesn’t try to sell you more than you need, but is there to get the job done.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Maple Lane Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Lisa was friendly, efficient and helpful. I've been using Maple Lane to control pesky ants for a few years now and I've been quite pleased with the results.
Great service! Comprehensive and professional. The technician was thorough, professional, and personable. As always, Maple Lanes Pest Control is the BEST.
The technician, Bill, was on time, friendly and professional. He listened to any concerns I had and addressed them, as well as my questions. He also noted an area of concern outside and took care of it. I would recommend Maple Lane Pest Control for your seasonal maintenance as well as any pest concerns.
Bill arrived at the scheduled time, introduced himself, and was courteous. He explained all areas of the house, garage and basement that would be sprayed. Thank you, Bill. See you for the fall spraying. Great Company!!!
Bill was very courteous and professional. Asked if we had any issues other than normal. He was very respectful of our property.
Mike was wonderful. He was informative nice and all you would want in a service person that’s coming to your home.
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 47 | $73–$136 |
| General pest inspection | 41 | $63–$124 |
| Spider extermination | 38 | $56–$131 |
| Ant extermination | 34 | $76–$246 |
| Home inspection | 28 | $66–$159 |
| Hornet & wasp extermination | 24 | $81–$246 |
| Rodent extermination | 8 | $73–$323 |
| Bee extermination | 5 | $181–$323 |
4.9 ★★★★★ 433 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Lisa was friendly, efficient and helpful. I've been using Maple Lane to control pesky ants for a few years now and I've been quite pleased with the results.
Bill was very professional and did a very great job. Have been a satisfied customer for 40 years, great family business!
Hi Mary Ann Nader, We are grateful that you took the time out to leave us a review. Your feedback is appreciated - Maple Lane Pest Control
Great service! Comprehensive and professional. The technician was thorough, professional, and personable. As always, Maple Lanes Pest Control is the BEST.
Hi Rick SAlomonson, your review means a lot to us. Thank you for the 5 Star review, and thank you for choosing Maple Lane Pest Control
The technician, Bill, was on time, friendly and professional. He listened to any concerns I had and addressed them, as well as my questions. He also noted an area of concern outside and took care of it. I would recommend Maple Lane Pest Control for your seasonal maintenance as well as any pest concerns.
Pamela, we are delighted to receive your 5-star rating and positive feedback on our technician's timeliness, professionalism, and attentiveness to your concerns and questions. Your satisfaction is our top priority, and we are grateful for the opportunity to provide you with quality pest control services. Thank you for choosing Maple Lane Pest Control!
Bill arrived at the scheduled time, introduced himself, and was courteous. He explained all areas of the house, garage and basement that would be sprayed. Thank you, Bill. See you for the fall spraying. Great Company!!!
Hi Ruth Macdonald, thank you for your glowing 5-star rating! - Maple Lane Pest Control
Bill did an outstanding job. As always he covered every nook and corner. I appreciate his diligence in keeping my home bug free.
Cathy, Thank you for your review. Doing the web removal is something that we just started this year. We are glad that you appreciate this new service. We will see you in the spring.
Bill was very courteous and professional. Asked if we had any issues other than normal. He was very respectful of our property.
Mike was wonderful. He was informative nice and all you would want in a service person that’s coming to your home.
Sharon, I glad the Michael was able to answer your questions. We like to say that we have the best technicians and proves it. Thank you, again
Fall 2026- Maple Lane Pest Control and their technician Bill did a wonderful job spraying my home this year. It’s nice to have a good honest company that doesn’t try to sell you more than you need, but is there to get the job done. Bill did a great job and answering any questions that I had. I’m so lucky they will come out to my area and I will continue to use them for many years. Great company that I would highly recommend. Spring-2026- Bill was out to spray my house today. As always great service & very helpful. Such a great company. I Would highly recommend!!! We had Bill out again from Maple Lane Pest control & one again did a great job. Very helpful. This has been such a great company to work with. From there office staff for scheduling to the technician. They truly care about their customers and the work they do! Thank you!
Hi J P, Your review means a lot to us. Thank you for the 5 Star review and thank you for choosing Maple Lane Pest Control
Very courteous, friendly, and did a thorough job.
Hi Marie Marcincavage, we couldn't be more appreciative for your 5 star rating. - Maple Lane Pest Control
Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts
