Experts Reviews · Company report
Maple Lane Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Maple Lane Pest Control

Berkley, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 433 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maple Lane Pest Control is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maple Lane Pest Control is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maple Lane Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maple Lane Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maple Lane Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maple Lane Pest Control is better than 69% of wildlife removal services.B
69

Reviews for your job

Customers hired Maple Lane Pest Control for 8 kinds of job.

Maple Lane Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Bug & insect extermination”

Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Bill was very courteous and professional. Asked if we had any issues other than normal. He was very respectful of our property.

Paid $100–120Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Fall 2026- Maple Lane Pest Control and their technician Bill did a wonderful job spraying my home this year. It’s nice to have a good honest company that doesn’t try to sell you more than you need, but is there to get the job done. Bill did a great job and answering any questions that I had. I’m so lucky they will…

Great priceBug & insect extermination
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very courteous, friendly, and did a thorough job.

Reasonable priceBug & insect exterminationAnt extermination
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great job by Michael. Friendly, knowledgeable and respectful of the property.

Reasonable priceBug & insect extermination
Carol9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have been using Maple Pest Control for many years. Bill came to the house today to do the fall service on my home. He is always professional and friendly . I highly recommend Maple Lane Pest Control.

Paid $80–100Reasonable priceBug & insect extermination
William14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have been a customer for many years and the technicians have always been friendly and professional. Mike was my tech today and he was courteous, friendly and thorough.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bill arrived on time and did a great job. He was very thorough, professional and courteous. I feel he went above and beyond to ensure my satisfaction. I am a very satisfied customer.

Paid $160–180Reasonable priceBug & insect extermination
Reggie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always on time, professional, and effective.

Bug & insect extermination
Urszula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bill showed up on time and very throughly sprayed the interior and exterior of my home. He also explained how the sprays would function. I was able to pre-pay for a spring and fall insect extermination. I'm very pleased with the entire service from beginning to end.

Paid $180–200Great priceSpider exterminationBug & insect exterminationAnt extermination
TaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fantastic job as always. Bill was great and fast! Thorough. Professional. Answered all my questions. Always great work! Thank you

Paid $120–140Great priceTermite exterminationSpider exterminationBug & insect extermination
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mike did an outstanding job. He was very professional, friendly, and a pleasure to work with. Looking forward to our Fall treatment

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician Lisa arrived early, which was very convenient for me, she did an excellent job went around the whole house in the basement and was very thorough and friendly

Paid $100–120Great priceSpider exterminationBug & insect extermination
ShelleyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

What can I say, we have used Maple Lane at my mother‘s house and called for spiders & ants at our new house . Lisa arrived a bit early & was super thorough and kind as she could be. Explained what was being done & Told us if we see any of the culprits To call back and they’ll come out again to treat the house. We’ve…

Paid $180–200Great priceBug & insect extermination
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tech arrived early (perfect) ... sprayed outside/inside.. just a wonderful guy and knows his stuff !! 5Star!!!

Paid $180–200Great priceBug & insect extermination
RichardLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

As always, complete, professional service was performed in an expeditious manner. The technician was Brian (welcome back!) who was thorough and personable. Great work! Brian is always thorough and completes the applications without any problems. Always great service by Brian. Good to see him again. Rick, West Bloomfield

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

BILL DOES A GREAT JOB EVERY YEAR

Paid $100–120Great priceBug & insect extermination
GailLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Mike and Family are a quality team! They have been doing my Spring and Fall, inside and outside Pest Control Barrier for many years. Kudos for excellent service/product!

Reasonable priceGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian was awesome as always. He showed up at the designated time and completed his work in a timely manner.

Reasonable priceBug & insect extermination
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lisa again was prompt, very thorough and answered any questions I had. I appreciate the familiarity of having the same person come out. I wouldn't hesitate to recommend her.

Bug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bill did a great job and answered all my questions. See you in the spring.

Bug & insect extermination
Amber6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bill did a great job! Made sure to get every area and even went back to spray my porch with a special spider spray. Awesome service and always friendly!

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
billLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael was prompt friendly and through. He explained the service and answered my questions. He was knowledgeable. Recommend the company and techs. He listened closely to my concerns and took extra time with those areas. Great service!

Great priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bill is top notch. Was very professional, thorough, and a nice guy!

Paid $100–120Reasonable priceBug & insect extermination
Joyce12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bill did a wonderful job today for our Fall extermination! He even took down a wasp nest. He was courteous and thorough. Thank you so much!

Paid $100–120Great priceBug & insect extermination
Peach3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bill was extremely knowledgeable about his job and explained everything he was doing along the way. I really appreciated the time he took to make sure I understood the process and he did not rush at all. He did a thorough inspection and application around and inside my home. I love maple lane and have used them…

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Chloe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lisa was early. She did a great job. Treated inside and out of the house. She was personable and very careful of my home!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Bren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was very friendly and knowledgeable. The service he provided was exactly what I was looking for he did not try to sell me anything I didn’t need. When I called the office with a question, they were very friendly and answered my question to my satisfaction. I highly recommend them and will definitely…

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Lynn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very nice and polite young gentlemen did a fantastic job and really knew the business. Refreshing

Bug & insect extermination+ Professionalism
BLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been with Maple Lane Pest Control for many, many years. They have always been reliable, effective, friendly, efficient and reasonably priced. Most recently, Ken had to fill in for our usual tech, Mike, and we were well satisfied with his thoroughness. Having never sprayed our house, he hit every critical area…

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Michael Jr. is the BEST! Total and totally trustworthy.

Bug & insect extermination
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician very knowledgeable, polite and arrived on time

Bug & insect exterminationGeneral pest inspection
ToddLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used Maple Lane for decades. Effiecient, safe, friendly service. Deadly to the creepy crawlers!

Ant exterminationBug & insect exterminationSpider extermination+ Quality+ Professionalism+ Value
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael was great. Answered questions and very professional.

Bug & insect exterminationCockroach extermination+ Quality+ Professionalism
Darryl14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job identifying problem and recommending solutions. Would definitely use company again

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Genot3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We get red ants every winter during a cold snap. Next year, per MLPC's suggestion, we'll spray in the fall.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used your service for several years and been completely satisfied with the results. The technician always arrives on time,is very pleasant, answers any questions I may have, and does a thorough job while he is here. I’ve recommended your company to friends who have been equally satisfied. In addition, your service is reasonably priced.

Bug & insect exterminationSpider extermination+ Punctuality
BrookeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott was super professional and kind. He was extremely helpful and went above and beyond. I have used Maple Lane in the past but tried another "natural" company and decided to go back to Maple Lane because there service is top notch. I will never use another company again! Maple Lane is it.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott did a great job, called ahead to let me know he was coming and showed up on time. I've used Maple Lane several years now, initially for an ant infestation which they took care of successfully, and now every year for prevention. Would highly recommend their services.

Bug & insect exterminationGeneral pest inspection+ Punctuality+ Quality
cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionSpider exterminationBug & insect extermination
MarleneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $100–120Not sureBug & insect extermination
Ruth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Paid $180–200Reasonable priceBug & insect extermination
VickyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceBug & insect extermination
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Bug & insect extermination
Frances4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationHome inspection+ Punctuality+ Quality+ Professionalism
charles3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Quality+ Value
MFBBC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination

Price

$120+13% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 52%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination47$73–$136
General pest inspection41$63–$124
Spider extermination38$56–$131
Ant extermination34$76–$246
Home inspection28$66–$159
Hornet & wasp extermination24$81–$246
Rodent extermination8$73–$323
Bee extermination5$181–$323

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