Experts Reviews · Company report
Maple Lane Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Maple Lane Pest Control

Berkley, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 433 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maple Lane Pest Control is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maple Lane Pest Control is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maple Lane Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maple Lane Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maple Lane Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maple Lane Pest Control is better than 69% of wildlife removal services.B
69

Reviews for your job

Customers hired Maple Lane Pest Control for 8 kinds of job.

Maple Lane Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 121
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Spider extermination” · showing 20

Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service! Comprehensive and professional. The technician was thorough, professional, and personable. As always, Maple Lanes Pest Control is the BEST.

Paid $80–100Great priceHome inspectionSpider exterminationAnt extermination
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Bill was very courteous and professional. Asked if we had any issues other than normal. He was very respectful of our property.

Paid $100–120Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Nicki10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Lisa came to spray the interior and exterior of my house. She was friendly, knowledgeable, and thorough. And she was nice to my dog, always a plus.

Reasonable priceSpider extermination+ Punctuality+ Quality+ Professionalism
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Bill as usually was great! Maple Lane is the best, having resolved carpenter ants ages ago and now being on a regular schedule i have very few if any creepy crawlies!

Paid $80–100Reasonable priceSpider extermination
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bill was Very helpful, respectful, punctual, and thorough. I felt most comfortable with him. Thank you for taking good care of me, Maple always does.

Paid $80–100Great priceSpider extermination
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brian did a great job of spraying the perimeter of our condo and basement. He also advised us of addional conditions that require attention. We would highly recommend Brian and Maple Lane Pest Control.

Paid $120–140Reasonable priceSpider extermination
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bill was great. He arrived on time and walked around my house with me to see what was needed and explained what he'd be doing and how to further communicate if needed.

Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
KarenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been using Maple Lane for two years now to resolve my problem with Carpenter ants. I have never had a Carpenter ant in my home since I started using them! I am very satisfied and would definitely recommend them!

Paid $100–120Great priceSpider exterminationAnt extermination
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian Sass was polite, professional and efficient.

Paid $180–200Reasonable priceSpider exterminationMosquito extermination
JenniferLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional, kind technician. We have used Maple Lane Pest Control for many years and have been satisfied with the results. We no longer have issues with carpenter ants or spiders. They do not try to upsell us or pressure us to apply more than we need. 2 times a year does the job for us.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Urszula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bill showed up on time and very throughly sprayed the interior and exterior of my home. He also explained how the sprays would function. I was able to pre-pay for a spring and fall insect extermination. I'm very pleased with the entire service from beginning to end.

Paid $180–200Great priceSpider exterminationBug & insect exterminationAnt extermination
TaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fantastic job as always. Bill was great and fast! Thorough. Professional. Answered all my questions. Always great work! Thank you

Paid $120–140Great priceTermite exterminationSpider exterminationBug & insect extermination
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mike did an outstanding job. He was very professional, friendly, and a pleasure to work with. Looking forward to our Fall treatment

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician Lisa arrived early, which was very convenient for me, she did an excellent job went around the whole house in the basement and was very thorough and friendly

Paid $100–120Great priceSpider exterminationBug & insect extermination
Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We've used Maple Lane for almost 30 years at our home and office. They always do a great job. We've been finding a lot of spiders this spring, so it was definitely time to call! Bill came out and did a fantastic job. Went above and beyond to solve the problem. I can't recommend Maple Lane Pest Control enough.

Paid $100–120Reasonable priceSpider extermination
RichardLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

As always, complete, professional service was performed in an expeditious manner. The technician was Brian (welcome back!) who was thorough and personable. Great work! Brian is always thorough and completes the applications without any problems. Always great service by Brian. Good to see him again. Rick, West Bloomfield

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bill did an awesome job. Very thorough. He is very friendly, polite and professional. Thank you!

Home inspectionSpider exterminationGeneral pest inspection
Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have been using Maple Lane for many years. Brian Sass has been our technician. He is always very professional, knowledgeable and friendly. We are very happy with this service.

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspection
Patti9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lisa was awesome! She shared some concerns to follow up on and was very knowledgeable about what she does. We are never disappointed when using Maplelane. See you in the spring!

Paid $100–120Great priceSpider extermination
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bill did a great job for us once again! He is very thorough and professional. We are always happy with the service we receive from Maple Lane Pest Control.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination

Show more spider extermination reviews (19 more) →

Price

$120+13% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 52%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination47$73–$136
General pest inspection41$63–$124
Spider extermination38$56–$131
Ant extermination34$76–$246
Home inspection28$66–$159
Hornet & wasp extermination24$81–$246
Rodent extermination8$73–$323
Bee extermination5$181–$323

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