Google reviewers rate Maple Springs Tree Service 4.8 out of 5 based on 113 reviews, with the owner responding to 73 percent of them. Customers frequently praise the company for punctuality, clear communication, and thorough cleanup after tree removal, trimming, and stump grinding services. However, some low-star reviews describe instances of property damage, missed appointments, and poor follow-up communication, indicating occasional lapses in professionalism and coordination.
Google rating: 4.8 out of 5 from 113 reviews (90% five-star).
Reviews on this page: 113 Google reviews (94 with written comments, 7 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: October 9, 2026.
Service: Tree Service serving Jamestown, New York.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
113 reviews on Google
5★102
4★5
3★2
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
Lisa Gallivan2 reviews
★★★★★
We highly recommend Maple Springs Tree Service. Tim, the owner was professional , and communication was excellent. His crew, Nate and Cody, were punctual, professional, and safely removed designated trees. Some trees were on a steep hill and these guys were able to cut them down with no problem! Again, we highly recommend them.
-Ed and Lisa Gallivan
Response from the owner · 2 weeks ago
Thank you, Lisa and Ed, for recommending Maple Springs Tree Service. We are glad Tim, Nate and Cody communicated clearly, arrived on time, and handled the steep hill safely. We appreciate your trust and kind words.
Very impressive! They removed 6 trees that came down in a storm within an hour. Very professional and polite workers. They cleaned everything up and left the area clean. Highly recommend!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you, Barbara, for the great review. We're glad our crew could remove the six storm-downed trees quickly and leave your property clean. We appreciate your kind words and will pass them along to the team. Thank you for recommending us and please reach out if you need anything in the future.
What a great company to deal with. We had some crazy tree issues that were a big problem for us but not for Maple Springs Tree Service. We had a giant Willow that fell into the lake, a giant Oak that was leaning over power lines and several smaller trees that were dead. Dennis kept us in the loop with time frames which were also crazy due to high wind conditions. They were flexible, efficient, neat and kind throughout the process. 100% recommend!!
Price assessment: Great price
Response from the owner · 3 months ago
Thank you, Elizabeth, for the wonderful 5-star review. We're glad Dennis and the team could handle the willow in the lake, the oak over power lines, and the dead trees while keeping you informed during challenging windy conditions. We pride ourselves on safety, flexibility, and leaving properties neat, so it's great to hear that came through. Thank you for recommending Maple Springs Tree Service 100% and please reach out anytime if you need us again.
I have a large residential property, and need tree work done every year. I used most of the others until I discovered Maple Springs. I’ve used Maple Springs the last 4 years in a row and they are excellent. In particular, their Estimator, Denny Baggiano, has provided me the best customer service I’ve ever experienced
from any tree service company. He’s always very pleasant, and extremely well organized, from start to finish. Everything is done right, and he always follows up (making it unnecessary to
make multiple calls for work scheduling, debris cleanup, stump grinding, etc.) Highly recommended!
Vince and Denny were great and got my tree in Jamestown removed quickly, these guys are the best around! Thank you for the help!
Response from the owner · 5 months ago
Thank you, Starling! We're thrilled Vince and Denny could remove your tree quickly in Jamestown. We’ll pass along your kind words — they’ll be excited to hear it. We appreciate you trusting us and please call anytime if you need anything else.
My experience with Maple Springs Tree Service was terrific. I left a voice message this past April after I saw the company's billboard on the old 219 near Great Valley. Tim showed up in person the very next day to walk the property and give me a verbal estimate. He emailed later that night with a contract and we scheduled the job for later that week. The crew showed up as scheduled. They efficiently but carefully trimmed high pine branches, removed a diseased tree, and got rid of large old stump. The next day, a crew member arrived as scheduled to remove the detritus. Five stars
We absolutely recommend Maple Springs Tree service to others. We found Denny to be very professional and pleasant to work with on our project. He was very responsive when we had an inquiry after the work was completed. Justin & then the clean up crew did a wonderful job on site!
This is my 3rd year dealing with Maple Springs. This team is professional, transparent & communicative. They removed, stump ground & raked up after 10 large pine trees, while aLeo trimming other trees on property in 8 hours, leaving it very tidy, for a fair price.
We could not be happier with the services we received from Tim & his crew. We had a gigantic 100' + dead tree in a location not easy to access, and they had the knowledge, equipment, and crew to make taking the tree down look easy. They hauled everything away, grinded the stump (+ 2 other existing stumps) and left the yard better than it was originally. We look forward to working with them again on future tree needs. Added bonus: super responsive from the initial estimate through the final clean up.
We have used Maple Springs Tree Service many times and always experience fast service and exceptional work. They take great care in removing what is necessary when trimming, which is important to me! Great job in removal and cleanup in taking down trees. The employees are always friendly and take time to explain what is being done and why. Highly recommend.
