TREE SERVICES · JAMESTOWN, NY
Maple Springs Tree Service logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%56+8.4Craft & service 20%78+15.6Value 10%6+0.6Momentum 8%94+7.5Track record 7%90+6.3Accountability 5%71+3.6Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Maple Springs Tree Service

Better than 65% of tree services · #9 of 26

4.8★113 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Maple Springs Tree Service for tree stump removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 16

All 13 Google reviews tagged “Tree stump removal”

★★★★★ Elaine · 3 years ago

Dealing with Maple Springs tree removal was a positive experience from start to finish. Dennis Biggiano, their estimator was on time, knowledgeable, just a lovely guy. Their prices are reasonable.The crew showed up the very next day, they were polite and went the extra mile to make sure the job was done right.…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
★★★★★ Brittany · 3 years ago

It looks like a different property! I bought my house in the middle of winter, I didn’t know what to expect once spring sprung. My trees were all so over grown. There were unnecessary trees damaging other trees & my roof they were hanging over. They took down 3 trees, ground several stumps that had been rotting on…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
★★★★★ Tina · 3 years ago

This was my third time using Maple Springs Tree Service. They’ve always been a great group of people. Each estimator that has come out is always professional. And Tim always gives me a great deal. They are quick, clean up everything and always do a great job.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
★★★★★ David · 3 years ago

They're a terrific full service company for any and all your tree needs.

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
★★★★★ Lori · 3 years ago

Fantastic group of professionals from office personnel to work crew. Highly recommend

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Kim · 3 years ago

We are really happy with the job Maple Springs Tree Service did in taking down a tree on our property that was dying. They came pretty quickly, when they said they would, and worked very efficiently to get the job done. They were reasonable, friendly and professional, and I will hire them again!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Frank · 3 years ago

Tim and his crew are the absolute best. They work in an efficient manner and are professional. Best tree service around.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Laurie · 3 years ago

We had three trees removed at our cottage and all the transactions were via phone or email. We received a quote the next day.The trees were to be removed with the stumps ground and all debris removed as soon as the weather permitted. We were very pleased with the job done, everything was cleaned up as agreed upon.…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
★★★★★ tammy · 4 years ago

These guys are great! Fast! A crew for every need! Cut ! Rmoval ! And stump grinding all in one day! Wow,fantastic!!!!

Tree stump removalTree removalTree stump grinding+ Professionalism
★★★★★ Jenny · 6 years ago

They were unbelievable. Highly recommend.

Tree stump removalTree removal+ Punctuality+ Professionalism
★★★★★ kathy · 6 years ago

Amazing group of people to work with!!!!!We had 8 50 foot pine trees remove never once did we even heard or felt the trees coming down, Jason was amazing, working with a younger person and teaching him the proper way to do things with all kinds of professionalism and caring about our property with the same kind of…

Tree stump removalTree removal
★★★★★ Andrew · 3 years ago

Rating only, no written review.

Tree stump removal+ Quality
★★★★★ Andy · 3 years ago

Rating only, no written review.

Tree stump removal+ Quality+ Professionalism

vs category

Blue = Maple, grey = tree services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (15 reviews)2023-Q3: 4.94★ (16 reviews)2023-Q4: 5.00★ (6 reviews)2024-Q1: 5.00★ (6 reviews)2024-Q2: 4.50★ (8 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (10 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q3: 5.00★ (1 reviews)2026-Q2: 5.00★ (1 reviews)2026-Q3: 5.00★ (3 reviews)2026-Q4: 5.00★ (1 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%56+8.4Craft & service 20%78+15.6Value 10%6+0.6Momentum 8%94+7.5Track record 7%90+6.3Accountability 5%71+3.6Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
33
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
56
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
78
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
6
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
94
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+33 / −1
Professionalism
+37 / −2
Responsiveness
+31 / −1
Punctuality
+30 / −1
Value
+24 / −1

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