Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Marathon Moving Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty85−1.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Marathon Moving Services

Suffolk, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 112 packing services · 4.9★ from 407 Google reviews

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Report card

Percentile vs other packing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Marathon Moving Services is better than 82% of packing services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Marathon Moving Services is better than 68% of packing services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Marathon Moving Services is better than 85% of packing services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Marathon Moving Services is better than 100% of packing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Marathon Moving Services is better than 100% of packing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Marathon Moving Services is better than 74% of packing services.B
74

Reviews for your job

Customers hired Marathon Moving Services for 8 kinds of job.

Marathon Moving Services for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 35

All 10 Google reviews tagged “Furniture assembly”

Rach1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an excellent experience with this moving company. Milton and Shaun were exceptional movers and their attention to detail was truly remarkable. They made sure every item was carefully handled and placed exactly where it needed to be, which made settling into my new home so much easier. Communication was…

Great priceLocal movingOversized-item movingMoving-related storage
JenniferLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have nothing but the highest praise for Milton and his team at Marathon Moving Services. I moved from Virginia Beach to Richmond, and I got several quotes before going with Marathon as well as checking reviews on Yelp. Both the quoted price and their Yelp reviews convinced me to go with them, and I am so happy I…

Furniture assemblyIn-state movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Hillary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were incredibly efficient and so nice! They had zero problems with me asking them to do more than originally anticipated and they made my move so much less stressful. Will be using them again for sure!

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Professionalism
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I hired Marathon movers to move several heavier items for my move 2 weeks ago and have since had a great experience with them. To be completely honest there were some hiccups with my move, but the owner personally came to my home and made it all right. My mom also used Marathon movers a week before me and had a…

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Professionalism
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Milton and his team did a great job with my move from a 2 BR apartment to a townhome across town. Team was professional throughout and got the job done in a timely fashion timely. Move had to be pushed back a day due to one of the jobs before mine running long, but Milton called to let me know the situation and we…

Furniture assemblyLocal moving+ Responsiveness+ Punctuality+ Quality
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Marathon Movers helped me move all my furniture that I couldn’t move myself. The crew was on time, professional, and knowledgeable. I will contact them again in the future if I need their services again. The move went quickly and was reasonably priced. If you are looking for movers in the Virginia Beach area call…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
J9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anyone who is in need of moving services should look no further than Marathon Moving! Milton is very responsive, professional, and very easy to work with! The team arrived early, (we had rain predicted later in the day, so early was perfect) and finished early. I will tell everyone I know to use this company.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Professionalism+ Value
B7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They just recently did a move for me and I could not be more thankful! They were so kind, efficient, and careful! They were clear about everything from the beginning and came and did an exceptional job! Helped me arrange my furniture and everything!! 10/10 rating from me!

Furniture assemblyLocal moving+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyInterstate movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
HollyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Furniture assemblyLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$958+3% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 59%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving84$556–$1.5k
In-state moving21$958–$3.2k
Oversized-item moving13$209–$621
Furniture assembly10—
Moving-related packing9$502–$1.4k
Object-related moving assistance8—
Moving-related storage4$351–$1.3k
Business & corporate-related moving2$527–$1.7k

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