Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Marathon Moving Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty85−1.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Marathon Moving Services

Suffolk, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 112 packing services · 4.9★ from 407 Google reviews

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Report card

Percentile vs other packing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Marathon Moving Services is better than 82% of packing services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Marathon Moving Services is better than 68% of packing services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Marathon Moving Services is better than 85% of packing services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Marathon Moving Services is better than 100% of packing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Marathon Moving Services is better than 100% of packing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Marathon Moving Services is better than 74% of packing services.B
74

Reviews for your job

Customers hired Marathon Moving Services for 8 kinds of job.

Marathon Moving Services for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$502–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 55

All 9 Google reviews tagged “Moving-related packing”

Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic crew, great work, very fast!! Awesome experience. Really thankful for this company- no issues, very fast, nothing broken, no mess, very professional, great price!

Local movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have nothing but the highest praise for Milton and his team at Marathon Moving Services. I moved from Virginia Beach to Richmond, and I got several quotes before going with Marathon as well as checking reviews on Yelp. Both the quoted price and their Yelp reviews convinced me to go with them, and I am so happy I…

Furniture assemblyIn-state movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
KeithLocal Guide · 586 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prompt, professional, PRODUCTIVE, and took care of our belongings as if they were their own. Thanks for making this a stress free move for us!!!

Local movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
K.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

EXCELLENT, professional services that are reasonably priced!!! Movers were punctual, fast, and never took a break!!!! This company lives up to its name "Marathon Moving Services!" Best moving services that I've EVER dealt with and I've dealt with many as I have moved several times in the past. I STRONGLY and HIGHLY…

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
SedequaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were amazing. Professional and quick. This was my first time using a moving company so I was super nervous that I might get swindled or something or they would purposely move slow, but not these guys. They are well worth the price. Will 100% use again!

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
cornesy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local movingMoving-related packing+ Punctuality+ Quality+ Professionalism
tionna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyInterstate movingOversized-item moving+ Responsiveness+ Punctuality+ Quality

Price

$958+3% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 59%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving84$556–$1.5k
In-state moving21$958–$3.2k
Oversized-item moving13$209–$621
Furniture assembly10—
Moving-related packing9$502–$1.4k
Object-related moving assistance8—
Moving-related storage4$351–$1.3k
Business & corporate-related moving2$527–$1.7k

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