Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Marathon Moving Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty85−1.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Marathon Moving Services

Suffolk, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 112 packing services · 4.9★ from 407 Google reviews

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Report card

Percentile vs other packing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Marathon Moving Services is better than 82% of packing services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Marathon Moving Services is better than 68% of packing services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Marathon Moving Services is better than 85% of packing services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Marathon Moving Services is better than 100% of packing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Marathon Moving Services is better than 100% of packing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Marathon Moving Services is better than 74% of packing services.B
74

Reviews for your job

Customers hired Marathon Moving Services for 8 kinds of job.

Marathon Moving Services for object-related moving assistance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Object-related moving assistance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Object-related moving assistance”

robertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic experience. The team was courteous, professional, and moved our appliances, furniture, and boxes without breaking anything which was a first for us based on past moves. I highly recommend Marathon!

Customer photo from robert's review
Paid $1,500–2,000Reasonable priceLocal movingObject-related moving assistanceIn-state moving
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent experience with Marathon Moving Services. From Jennifer in the office to crew leader Curtis, they got the job done in a timely manner with positive energy all the way around! Curtis even helped me put the living room rug and pad down. So grateful for his help with that! Thanks again to everyone!

Customer photo from Karen's reviewCustomer photo from Karen's review
Reasonable priceLocal movingObject-related moving assistance
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Milton and his team did a great job. Worked very quickly and took great care. Moved my belongings into a third party moving truck that charges by the square foot, and they expertly used every square inch they could. Would use this company again.

Paid $1,000–1,500Reasonable priceObject-related moving assistance
Jean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent move. Quick, kind and enjoyable. I would highly recommend Marathon movers.

Paid $400–600Great priceLocal movingObject-related moving assistanceIn-state moving
SamanthaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Marathon Moving was outstanding from start to finish. They showed up right on time, were professional throughout the entire process, and made everything feel seamless. The team was incredibly helpful, understanding, and worked efficiently without cutting corners. Their timeliness and effectiveness really stood out,…

Paid $1,400–1,600Great priceBusiness & corporate-related movingLocal movingObject-related moving assistance
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best movers I ever had! Kam,Ken and Shawn.Awesome!

Customer photo from Pat's review
Object-related moving assistance
JonathanLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Player piano unloaded successfully and positioned where we requested.

Customer photo from Jonathan's review
Paid $400–600Reasonable priceObject-related moving assistance
Giovanni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Made our move super easy. Communication was excellent from start to finish. Reasonably priced. They were punctual. Exactly what you're looking for in a moving service.

Paid $600–800Reasonable priceLocal movingObject-related moving assistanceIn-state moving

Price

$958+3% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 59%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving84$556–$1.5k
In-state moving21$958–$3.2k
Oversized-item moving13$209–$621
Furniture assembly10—
Moving-related packing9$502–$1.4k
Object-related moving assistance8—
Moving-related storage4$351–$1.3k
Business & corporate-related moving2$527–$1.7k

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