Angela BordonaroLocal Guide · 20 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy to recycle there.
Marion Orton Recycling Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%71+45.1Reliability 28%69+19.5Replies to reviews 8%18+1.5Experts Score= 66Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 26 recycling servicesPosition by Experts Score among all companies we track in this category. · better than 64%
4.7 ★★★★★ 43 Google reviews · 23 photos
84%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Marion Orton Recycling Center at a glance
Reviewers describe the facility as clean, organized, and easy to use for dropping off aluminum, plastic, cardboard, and electronics. They appreciate the helpful staff, clear signage, and early morning hours, noting that customers typically move through the small parking lot quickly. However, some complaints mention poor phone responsiveness and staff rudeness when handling larger quantities of recyclables that exceed the limit for a single basket or box.
- Google rating: 4.7 out of 5 from 43 reviews (84% five-star).
- Reviews on this page: 43 Google reviews (22 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 15, 2026.
- Service: Recycling Service serving Fayetteville, Arkansas.
Data from Google, last updated October 25, 2026.
Score profile vs other recycling services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Marion Orton Recycling Center: 71/100 on this factor. Category median: 69.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Marion Orton Recycling Center: 69/100 on this factor. Category median: 67.B
69
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Marion Orton Recycling Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Marion Orton Recycling Center: 18/100 on this factor. Category median: 31.F
18
Bar = this company · dark tick = category median.
Star ratings
43 Google reviews we collected
- 5 stars3684%
- 4 stars37%
- 3 stars25%
- 2 stars00%
- 1 star25%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
- Praise6100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude350%
- Speed & response233%
- Quality & results117%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great location, great staff and helpful pictures so you know what each bin contains.”
“Small parking lot, but everyone is in and out super fast.”
“Amazing Experience.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Bree5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This place is very clean good to recycle your aluminum metal plastic and cardboards
JudithLocal Guide · 372 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Wishing there would be more than 1 location in Fayetteville. As our apartment complex got rid of our recycling containers and the last 2 years most recyclables end up in the regular trash some students don't have a car.
Pamela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Rarely crowded, get done fairly quickly. Organized and am so happy to have recycling ♻️ that is several miles from my home. Thanks Fayetteville for this!
CoachLocal Guide · 1,656 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Amazing Experience. Extremely Easy to recycle here as long as you can read the signage. I think they had a bin or space for everything.
Cliff16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★
On hold 20 minutes, then they hung up. I have a simple question but apparently my call was not important.
SarahLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Cleaner than expected, multiple bins for cardboard, other things can be recycled as well by contacting their office. Eyeglasses, electronics, shoes, etc.
Photos
Customer reviews
4.7 ★★★★★ 43 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Bree Bottoms5 reviewsTotal number of Google reviews Bree has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is very clean good to recycle your aluminum metal plastic and cardboards
Jason CashLocal Guide · 4 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is always open and ready for recycling drop off
Judith Stoll-StarkLocal Guide · 372 reviewsTotal number of Google reviews Judith has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWishing there would be more than 1 location in Fayetteville. As our apartment complex got rid of our recycling containers and the last 2 years most recyclables end up in the regular trash some students don't have a car.
James Roberts IILocal Guide · 29 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVary clean and well taken care of.
Amelia GonzalesLocal Guide · 448 reviewsTotal number of Google reviews Amelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy drop off for recycling
Jon. Reilly1 reviewTotal number of Google reviews Jon. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCan’t bother to pick up my cardboard
Pamela Rempel6 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRarely crowded, get done fairly quickly. Organized and am so happy to have recycling ♻️ that is several miles from my home. Thanks Fayetteville for this!
Coach TLocal Guide · 1,656 reviewsTotal number of Google reviews Coach has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing Experience. Extremely Easy to recycle here as long as you can read the signage. I think they had a bin or space for everything.
Cliff Scogin16 reviewsTotal number of Google reviews Cliff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOn hold 20 minutes, then they hung up. I have a simple question but apparently my call was not important.
Business details
- Address: 735 W North St, Fayetteville, AR 72701
- Phone: (479) 575-8398
- Website: fayetteville-ar.gov
- Service area: Fayetteville, AR