Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate the business 4.9 out of 5 based on 211 reviews, with the owner responding to 72 percent of them. Customers frequently praise the punctuality, professional communication, and affordable pricing for services like rug, upholstery, and tile cleaning. However, low-star feedback highlights concerns about high initial quotes and instances where stains reappeared or cleaning results were deemed insufficient.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
211 Google reviews we collected
Phrases our text analysis found in 157 written reviews
How often each topic comes up in the written reviews
We read 157 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was in and out in a timely manner and handled this job with care and attention to detail!”
“Courteous and professional service, carefully explaining the various options/level of cleaning.”
“…last minute to attend an unscheduled meeting at work, but Deshawn was punctual, communicative, and courteous.…”
“I am well please, will use his company in the future and highly recommend Mark it Clean, without reservation.”
“The best rug cleaning company very fair and professional”
“Over priced and still have stains in my carpet.”
“They are always courteous, reliable and do quality work.”
“…e to attend an unscheduled meeting at work, but Deshawn was punctual, communicative, and courteous.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mark it Clean Carpet & Upholstery Cleaning for 6 kinds of job. Pick one to see what they paid and said.
I am very pleased with the service. They were flexible, timely, and did a great job. We had a loveseat, two recliners, and an ottoman done, all for $250.00.
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 7 | $170–$371 |
| Area rug cleaning | 7 | $176–$453 |
| Upholstery cleaning | 6 | $189–$377 |
| Flooring | 4 | $225–$614 |
| Pet stain & odor removal | 3 | $153–$366 |
| General carpet cleaning | 3 | $170–$340 |
4.9 ★★★★★ 211 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I am very pleased with the service. They were flexible, timely, and did a great job. We had a loveseat, two recliners, and an ottoman done, all for $250.00.
Needed an area rug cleaned at the last minute, and it was done within a 2 hour window. Courteous and professional service, carefully explaining the various options/level of cleaning. Would recommend!
Thank You
I unfortunately had to cancel my appointment at the last minute to attend an unscheduled meeting at work, but Deshawn was punctual, communicative, and courteous. I would definitely reach out again for services in the future.
Thank you for your review, Holly! We completely understand that things come up, and we appreciate you letting us know. We're glad Deshawn was able to help you, and we look forward to assisting you again in the future
Deshawn provided professional service and was of great help. Highly recommended.
Thank you for your great feedback, Adrian! We're happy to hear that Deshawn provided professional service and was able to assist you well. We appreciate your recommendation
Very professional and punctual
Thank you, Paul! We're glad to hear you found our service professional and punctual. Your satisfaction is important to us, and we look forward to helping you with any future needs
Shay was awesome! My experience with the company through the initial phone call to the companies workers coming over to do a consultation has been an ease to handle as well as a pleasurable interaction! Shay introduced himself with a smile at the front door and a great attitude. When coming over he did an efficient and timely assessment of the couches I needed cleaned. He also helped me decide the best path for cleaning the couch and assured me the whole time through that what ever the customer wants is what they will get. He was in and out in a timely manner and handled this job with care and attention to detail! We had a stain left over from usage and it came all up with their hard work! The whole couch was finished within 30 minutes! I am completely blown away. I will be referring this company as well as Shay to friends and family and will keep this contact on hand !! It was a pleasure to interact with this company. Thank you for all you guys do!
Thank you for the wonderful review, Ryann! We’re so happy to hear you had a great experience with Shay and the team. It’s always a pleasure working with clients like you
Best rug cleaner in Bixby Knolls
Thank you for the great review, St! We're glad to hear you're satisfied with our rug cleaning services. It was a pleasure working with you
The best rug cleaning company very fair and professional
Thank you for the kind review, Daniel! We're so glad to hear you had a positive experience with our rug cleaning services. We appreciate your trust and look forward to working with you again
Very knowledgeable.
Thank you for the great review, Peter! We're happy to hear you found our service knowledgeable. We appreciate your feedback and are glad to have been able to assist you
We renewed our living room rug and chairs.
Thank you for sharing your experience, John! We're so glad to hear you’re happy with your renewed rug and chairs. It’s always a pleasure working with you
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
