Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Mark it Clean Carpet & Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%56+4Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Mark it Clean Carpet & Upholstery Cleaning

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #191Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 211 Google reviews

📞 Call (562) 726-2929Request a call backWebsite ↗

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mark it Clean Carpet & Upholstery Cleaning is better than 91% of carpet cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mark it Clean Carpet & Upholstery Cleaning is better than 91% of carpet cleaning.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mark it Clean Carpet & Upholstery Cleaning is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mark it Clean Carpet & Upholstery Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mark it Clean Carpet & Upholstery Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mark it Clean Carpet & Upholstery Cleaning is better than 56% of carpet cleaning.C
56

Reviews for your job

Customers hired Mark it Clean Carpet & Upholstery Cleaning for 6 kinds of job.

Mark it Clean Carpet & Upholstery Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$377
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#130 / 164

All 6 Google reviews tagged “Upholstery cleaning”

LaurieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am very pleased with the service. They were flexible, timely, and did a great job. We had a loveseat, two recliners, and an ottoman done, all for $250.00.

Paid $200–250Reasonable priceUpholstery cleaning
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We experienced a very professional, high quality service. We had our outdoor patio cleaned and our outdoor rugs, carpet, and patio furniture upholstery cleaned. Mark IT Clean provided a phenomenal service. We are already discussing regular scheduled cleaning. Thank you Mark IT Clean for providing an awesome…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KennethLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Manny, epitomizes what "Great Customer Service" ought to be. I am well please, will use his company in the future and highly recommend Mark it Clean, without reservation.

Customer photo from Kenneth's reviewCustomer photo from Kenneth's reviewCustomer photo from Kenneth's reviewCustomer photo from Kenneth's review
Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He came on time. Went above and beyond and did what was asked in an efficient manner. He communicated what needed to be done and what he was doing. Would defiantly recommend for anyone who needs rug cleaning assistance.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
AdiLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you manny ! Amazing service arrive on time great price and my rugs brand-new! Highly recommends

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Erlynda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aron was very friendly, detail oriented, professional and arrived early. I was able to get a same day appointment without extra drama. The company communicates with you to give you updates on time of arrival which was very cool. The service was excellent and Aron was very thorough with cleaning my upholstered…

Upholstery cleaningMattress cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning7$170–$371
Area rug cleaning7$176–$453
Upholstery cleaning6$189–$377
Flooring4$225–$614
Pet stain & odor removal3$153–$366
General carpet cleaning3$170–$340

Compare with

A1 Pro Cleaning - Carpet & Upholstery Cleaning logoA1 Pro Cleaning - Carpet & Upholstery CleaningExperts Score 100Long Beach · 5.00★Chem-Dry of Huntington Beach logoChem-Dry of Huntington BeachExperts Score 98Long Beach · 4.97★Rug'it Cleaning & Replacement logoRug'it Cleaning & ReplacementExperts Score 98Long Beach · 4.98★