Experts Reviews · Company report
Mark Lindsay and Son Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Mark Lindsay and Son Plumbing, Heating & Air Conditioning

Kinnelon, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.8★ from 1,752 Google reviews

Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 84% of water purification services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 70% of water purification services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 84% of water purification services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 100% of water purification services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 88% of water purification services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 86% of water purification services.A
86

Reviews for your job

Customers hired Mark Lindsay and Son Plumbing, Heating & Air Conditioning for 8 kinds of job.

Mark Lindsay and Son Plumbing, Heating & Air Conditioning for installation

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Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 72 Google reviews tagged “Installation” · showing 20

S7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Have only had good experiences with Mark Lindsay and son. I’ve hired them to install my central a/c, boiler installation, new ball valve for city water, clogged drains, etc. Always a good experience.

Reasonable priceInstallationHVAC duct & vent repairPlumbing pipe repair
VitalLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cost of plumbing: Fair Amount of needless stress: Zero Peace of mind: Priceless Having these guys on the ready to handle whatever issues arise improves my whole quality of life. Water is the one service I can't easily work around when the system goes down, and knowing these guys can keep it running helps me to…

Water heater installationInstallationPlumbing pipe repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional, on time, all good

Installation+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We’re used Mark Lindsay for a number of years and have been very satisfied. In our case, we seem to get the same serviceman, Kenny, most of the time. He knows our HVAC and on demand water heater through and through making problem solving simple.

HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Pamela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am so happy with the superior level of service that remains consistent with Mark Lindsay. Each and every time from office staff to the technicians, I am so pleased to know I'm in good hands!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Marvin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

annette was amazing,her crew set us up with a great furnace in a big way,it was 9 degrees out and they came in on a saturday to do a install and they guys was very professional.i highly recommend to use them,also my sister in law heat went out this weekend and they came out next day and fixed for for $89.00 and…

General repairsInstallationSump pump repair+ Punctuality+ Professionalism
TLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

4/11/24: Ken Bryan came by the descale the tankless water heater. Guy is SMART and nice and honest. Did a good job. Thanks Ken! 2/10: Had a backup and a broken pump. Rene and Tyler did excellent work replacing it. Smart and professional. Thanks guys! Earlier review: I called them as my AC stopped working and Drew…

InstallationA/C system repair+ Responsiveness+ Punctuality+ Quality
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service! Knowledgeable and informative and helpful information!

HVAC system maintenanceInstall ACHVAC duct & vent installation
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shout out to Perry! Wonderful, professional service from Perry and the technicians of Mark Lindsay and Son. We had a very challenging duct mini-split installation for our home and had several companies quote the job. We chose Mark Linsay and Son as Perry understood the technical challenges, listened to our needs and…

A/C system maintenanceInstall ACInstall thermostat+ Professionalism
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Often feedback/reviews only happen when something goes wrong or poor service is provided, so I wanted to take a moment to acknowledge the great service Mark Lindsay provides. The techs they send are always knowledgeable, honest, and professional. They do great work and in the rare case something isn’t quite right…

CleaningDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
AM3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We also have used them for plumbing repairs and the conversion from propane to natural gas. All of the technicians that have worked on our homes over the years were professional, took the time to explain what was wrong and what needed to be done. Once the work is complete they show and demonstrate what was done.…

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Vicky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Mark Lindsay for years, the quality of work is amazing. Mark and team are responsive, always on time and excellent to work with.

Heating system maintenanceInstallationSump pump repair
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I first called out Mark Lindsey and Son because my AC did not work. They fixed it quickly. I then had my water storage tank ( from my well) replaced Once I had no heat. A technician came out within an hour and had it working. My AC eventually needed replacing and Mark Lindsey and Son did the work on that also. Very…

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always professional, works hard to troubleshoot a difficult issue. I have total confidence in his work

InstallationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
JustinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely fantastic...!!! Highly highly recommend...from the office staff...same day service...text message updates...very resonable rates and our technician Brandon was super courteous, had all the right tools and parts...made sure the installation was just right and was super clean...everything about our…

Installation+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 197 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremiah was awesome.

Installation+ Responsiveness+ Punctuality+ Quality
Amy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Replace hot water heater

Installation+ Responsiveness+ Punctuality+ Quality
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

John did a great job!

Installation+ Punctuality+ Professionalism
Marie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Appointment was made within a few days; no waiting. Gave me a window of time and the technician was there when promised. Fixed the problem right away. Great job.

Installation+ Responsiveness+ Quality+ Professionalism
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent company! I used them for a new furnace/ac a few years ago, a big pipe leak job and a toilet installation today! They are professional and efficient!

Installation+ Responsiveness+ Punctuality+ Quality

Show more installation reviews (52 more) →

Price

$447-7% vs typical water purification services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 71%Overpriced 5%Not sure 7%

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