Experts Reviews · Company report
Mark Lindsay and Son Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Mark Lindsay and Son Plumbing, Heating & Air Conditioning

Kinnelon, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.8★ from 1,752 Google reviews

Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 84% of water purification services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 70% of water purification services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 84% of water purification services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 100% of water purification services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 88% of water purification services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mark Lindsay and Son Plumbing, Heating & Air Conditioning is better than 86% of water purification services.A
86

Reviews for your job

Customers hired Mark Lindsay and Son Plumbing, Heating & Air Conditioning for 8 kinds of job.

Mark Lindsay and Son Plumbing, Heating & Air Conditioning for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Plumbing leak detection”

Mary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great company! They always fix the issue correctly the FIRST time! Their staff is always pleasant and professional!! Thanks Tom, for going above and beyond and helping me with a restoration company.

Reasonable priceService not listed
Maryellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mark Lindsay plumbing was awesome. Rob come right away on a Sunday, worked quickly, and resolved our issues. Our regular plumber, who has an emergency line, never got back to me after multiple calls and leaving a message, so I called Mark Lindsay and they came right out. The job was quite involved. I will use them from now on.

Paid $1,400–1,600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
JesseLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Didn't solve the problem right away, but put me into contact with people that could help, and gave me a good idea on what the actual issue is. Looking forward to working with you in the future! :)

Paid $1–200Not surePlumbing leak detection
JackieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are beyond grateful for Rob & the Mark Lindsay team!! Rob arrived at the time that was expected, identified the problem and fixed it within a half hour. We were so impressed with the service from our frantic 11p call the night before, through the time it was fixed before 10a the next day. Thank you!!!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The pipes in my house were frozen in this cold weather and I was worried the house would be destroyed. Mark walked me through each step we needed to do. Him and his team were lifesavers and saved my house from near disaster. They are the best!!!

Heating system repairPlumbing leak detectionPlumbing pipe repair
Bob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The A/C started blowing hot air during a heat wave. We called Mark Lindsay and they were here in an hour, had parts with them to fix what was broken and had us up and running shortly. Our serviceman, Drew Storm, was professional and knowledgeable. Highly recommend this company.

Water heater installationPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always knowledgeable, quick, and friendly! Been using their service for years.

Water heater installationPlumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company and experts in what they do tech was outstanding!

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
LISALocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Erik did an awesome job! Very polite and quick.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service was quick & efficient. We had a cracked pipe and the service professional Erik repaired it with no issues. Professional and courteous service. We have used this company several times and have always had a positive outcome.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
sanjuLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They have the best service technician. The boss Mark came and saw the problem and helped trouble shoot. Amazing ethics. will only work with them and recommend them for any of the above A special shout out to Drew Storms, and Rick Fenn. Also the owner is very involved in the process and personally takes an interest.A big thank you

Plumbing leak detectionHeating system installationWater heater repair+ Responsiveness+ Punctuality+ Quality
JohnEdited 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detection
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repair
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Alburton5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet installation

Price

$447-7% vs typical water purification services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 71%Overpriced 5%Not sure 7%

Jobs customers hired them for

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