Interior designer · Flower Hill, NY · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%97+14.8Craft & service penalty96−0.4Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 103 interior designersiPosition by Experts Score among all companies we track in this category. · better than 80%
5.0★★★★★30 Google reviews · 48 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Marlene Interiors & Design five stars based on thirty reviews, noting that the owner replies to 97% of feedback. Clients frequently describe services including kitchen renovations, full home designs, and color consultations, highlighting the designer's punctuality, responsiveness, and ability to work within various budgets. Recurring themes emphasize clear communication, patience, and creative space planning that balances functionality with personal style. No common criticisms appear in the provided excerpts, as all listed reviews are five stars.
Google rating: 5.0 out of 5 from 30 reviews (100% five-star).
Reviews on this page: 30 Google reviews (30 with written comments).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 1, 2026.
Service: Interior Designer serving Flower Hill, New York.
Data from Google, last updated October 25, 2026.
Score profile vs other interior designers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Marlene Interiors & DesignInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Marlene Interiors & Design: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Marlene Interiors & Design: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Marlene Interiors & Design: 96/100 on this factor. Category median: 96.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Marlene Interiors & Design: 97/100 on this factor. Category median: 95.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Marlene Interiors & Design: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
5.0of 5
5 stars30100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
100%praise
Praise65100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1929%
Would recommend1625%
Quality & results1218%
Speed & response914%
Communication711%
Honesty & trust23%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was creative, professional, easy to work with, and paid attention to every detail.”
“I would highly recommend Marlene to anyone looking for a talented and thoughtful designer!”
“I had such a wonderful experience working with Marlene on my kitchen renovation.”
“She has an incredible eye for design, is creative, responsive, and really listens to her clients.”
“She was very communicative throughout the whole process and was very willing to answer any questions I had.”
“If you’re looking for a designer who brings vision, structure, and genuine care to her work, Marlene Interiors & Design is an excellent choice.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Marlene Interiors & Design for 4 kinds of job. Pick one to see what they paid and said.
Gwen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had such a wonderful experience working with Marlene on my kitchen renovation. She truly understood my vision and helped bring everything together beautifully. From the layout and finishes to all the little details, her guidance made the entire process so much easier and less overwhelming. She has an incredible…
Deborah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a wonderful experience working with Marlene and her staff. She transformed my den, dining room, and home office into beautiful, stylish, and functional spaces that perfectly reflect my taste. She was creative, professional, easy to work with, and paid attention to every detail. I couldn’t be happier with the results and highly recommend her!
Martha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Marlene made the entire design process feel clear, thoughtful, and surprisingly enjoyable. Her ability to balance creativity with real-life functionality truly sets her apart.
Every choice felt intentional and personal, and the finished space feels elevated without feeling overdone. If you’re looking for a designer…
Sarah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I cannot say enough good things about Marlene and her team. I had no idea what I wanted for my space and she made gorgeous mood boards that really helped me understand what my space could be. Marlene's eye for design is incredible, I recommend her for any and all design needs!
Annamaria1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Working with Marlene has been a wonderful experience. She is focused on creating the perfect space that fits your lifestyle and budget. Marlene is very passionate about her work which is directly reflected in the quality of her projects. She was very communicative throughout the whole process and was very willing to…
Rachel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had just moved into town and were feeling com overwhelmed with two young kids and a new home to settle into. Enter Marlene — an absolute pleasure to work with! She stepped in to help with a short-term project, and quickly made the entire process feel fun and completely manageable. Marlene has a great eye and…
I had such a wonderful experience working with Marlene on my kitchen renovation. She truly understood my vision and helped bring everything together beautifully. From the layout and finishes to all the little details, her guidance made the entire process so much easier and less overwhelming. She has an incredible eye for design, is creative, responsive, and really listens to her clients. I absolutely love how my kitchen turned out and couldn’t be happier with the finished space. I would highly recommend Marlene to anyone looking for a talented and thoughtful designer!
Response from the owner · 3 weeks ago
Thank you so much, Gwen. It was such a pleasure working with you on your kitchen. You were so organized and a quick decision-maker, which made the entire process so enjoyable. I truly loved working with you and am so happy we were able to bring your vision to life. I hope you and your family enjoy your beautiful new kitchen for many years to come!
Deborah Schneider2 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
I had a wonderful experience working with Marlene and her staff. She transformed my den, dining room, and home office into beautiful, stylish, and functional spaces that perfectly reflect my taste. She was creative, professional, easy to work with, and paid attention to every detail. I couldn’t be happier with the results and highly recommend her!
Martha Smith1 reviewiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Marlene made the entire design process feel clear, thoughtful, and surprisingly enjoyable. Her ability to balance creativity with real-life functionality truly sets her apart.
Every choice felt intentional and personal, and the finished space feels elevated without feeling overdone. If you’re looking for a designer who brings vision, structure, and genuine care to her work, Marlene Interiors & Design is an excellent choice.
Response from the owner · 9 months ago
Thank you so much for your kind words. It truly means a lot to hear that the process felt clear and enjoyable—that is always my goal. Designing a space that feels elevated yet livable is so important to me . It was a pleasure working with you, and I’m thrilled with the finished result.
Sarah T1 reviewiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I cannot say enough good things about Marlene and her team. I had no idea what I wanted for my space and she made gorgeous mood boards that really helped me understand what my space could be. Marlene's eye for design is incredible, I recommend her for any and all design needs!
Response from the owner · 10 months ago
Thank you for your kind review! We’re glad the mood boards helped you envision your space. Me and the team truly appreciate your trust and recommendation.
Annamaria Vargas1 reviewiTotal number of Google reviews Annamaria has written across all businesses on Google Maps, not just this one.
Working with Marlene has been a wonderful experience. She is focused on creating the perfect space that fits your lifestyle and budget. Marlene is very passionate about her work which is directly reflected in the quality of her projects. She was very communicative throughout the whole process and was very willing to answer any questions I had. She truly helps your home to reach its full potential. Highly Recommend!
Response from the owner · 10 months ago
Thank you so much, Annamaria, for your kind words and thoughtful review! It was truly a pleasure working with you. I’m so glad you felt supported throughout the process and that the final result reflected your lifestyle and vision. Helping homes reach their full potential is exactly what I strive for, and your recommendation means a great deal. Thank you again for trusting me!
Rachel Gern2 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
We had just moved into town and were feeling com overwhelmed with two young kids and a new home to settle into. Enter Marlene — an absolute pleasure to work with! She stepped in to help with a short-term project, and quickly made the entire process feel fun and completely manageable. Marlene has a great eye and helped us select artwork and interest pieces that reflect our style. She took the time to understand our needs and brought thoughtful touches that added cohesiveness to our space and made it feel like home. We’re so grateful for her guidance and would highly recommend her to anyone looking for a talented and supportive interior designer!
Response from the owner · a year ago
Thank you so much! It was such a pleasure getting to know your family and helping you create a space that feels like home. I loved seeing it all come together and am so glad the process felt enjoyable and manageable during such a busy time. Wishing you all many happy memories in your beautiful home.
Elyssa Slutzky3 reviewsiTotal number of Google reviews Elyssa has written across all businesses on Google Maps, not just this one.
I had the pleasure of working with Marlene on the full gut renovation of my home, and I couldn’t be happier with the results. Marlene is smart, creative, and has an incredible eye for detail. She’s exceptionally talented at space planning and was able to make every room both beautiful and functional.
Marlene truly listens to what you want and adjusts thoughtfully to your needs and preferences. She’s pleasant to work with, professional, and patient throughout the entire process. Thanks to her vision and expertise, my house came out absolutely gorgeous — far beyond what I could have imagined. I continue to receive so many compliments on her work.
I totally recommend Marlene for her skill, her professionalism, and her ease to work with. She’s a pleasure to collaborate with and delivers stunning results every time.
Response from the owner · a year ago
Thank you so much for taking the time to share this wonderful review. It was a true pleasure working with you on your home renovation and collaborating to bring your vision to life. I’m thrilled to hear how much you’re enjoying the results and all the compliments you’ve received — that’s the best reward!
Jessica Feingold2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Working with Marlene was an absolute delight! Her innate sense of style, vision, execution and attention to detail combine to turn a home into a livable masterpiece. Marlene had the refreshing ability to quickly "get" my style, infusing my home with color and a modern feel while respecting its historical details. Marlene not only has talent, but a passion for design that leads her to explore the latest trends and innovations, resulting in unique spaces that maintain a timeless beauty. Marlene has a huge network of resources and an expansive knowledge base that seamlessly translate visions into reality. Interpersonally, Marlene's style is decisive but not pushy; she is reliable and thorough and keeps projects moving on track until completion. I can't wait to tackle the next phase of renovations with Marlene!
Response from the owner · a year ago
I am grateful for this incredible review from my client! Working together to bring her vision to life was such an inspiring experience, and it means the world to me to know she’s so happy with the results.
Debbie M1 reviewiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
It has been a pleasure to work with Marlene! From our first meeting you could tell she really cared, listened carefully to our vision and never forgot that conversation. She carefully guided us along, always giving us very good advice but made us feel like we could make the decisions that felt right for us. We couldn't be happier with the way our project turned out. Marlene and Natalie brought it to life and we are so grateful for their strong design knowledge and amazing client relationships.
Response from the owner · 2 years ago
Thank you Debbie, it is a great transformation. We are so glad you are enjoying your new space!
Sara Paltiel3 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Marlene is a pleasure to work with. She is a great listener and knows how to create a space that highlights the customers taste in the most beautiful way. She does it with her signature warmth and softness, and professionalism. She is great at following up and encouraging you through the process. I’m so grateful for her time and talents. I highly recommend her.
Response from the owner · 2 years ago
Thank you so much for your kind words. It's been an absolute pleasure working with you as well. I truly appreciate your trust in me. Looking forward to more collaborations in the future!
