How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREMartin Carpet Cleaning Company
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 553 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Martin Carpet Cleaning Company for 6 kinds of job.
Martin Carpet Cleaning Company for area rug cleaning
Clear ✕All 30 Google reviews tagged “Area rug cleaning”
Great service, would highly recommend. Communicative throughout the process, efficient in delivery and fair pricing.
James did an excellent job cleaning our rug, carpets and couch. They look sooo much better. He walked us through the costs and services. He was friendly and professional. I was super happy with his work.
I had two very expensive rugs professionally cleaned by Martin Cleaning. I dropped them off in good condition and received no intake paperwork or condition report at drop-off or pickup. After cleaning, both rugs were returned with visible, extensive damage including bare spots and exposed or loose threads that were…
They did a great job cleaning our sectional and getting all the stains out that our kids have left. James was great to work with!
James did great job!!
We’ve got a new puppy and along with that new spots on our carpet. We always request James with Martin Carpet Cleaning to take care of us. He’s reliable and his service is always top notch.
Ricky & Jaydon did a great job. They were very professional and courteous. Made some very good. recommendations and suggestions. Will definitely call. them in the future.
Today I had Martin Carpet Cleaning clean and deodorize all of our carpets, an area rug, our dining and living room chairs, as well as our leather couch and ottoman. From start to finish, the service was outstanding. Ricky, who performed the work, was an absolute delight. He was professional, courteous, and…
Ricky was extremely professional and offered excellent customer service. We look forward to using Martin’s upcoming duct cleaning services.
The carpet cleaning done in the plant is first rate. My carpets looked brand new. The 2 week turn around was done as promised. I had my sofa and chairs cleaned in my home and the technicians were so polite and professional and he did a fantastic job. James and Tyler are an amazing team. They also cleaned my wood…
James took his time and made sure that he addressed our areas of concern. He was professional, knowledgeable and personal. We highly recommend James!
Martin Carpet Cleaning is great! Rates are very reasonable and service was over expectations. James was courteous and professional.
I have used Martin Carpet Cleaning ever since we relocated to Ohio which is ten years. They never disappoint me. The technician, Ricky, was quite personable and extremely knowledgeable in the service he provided. The outcome is clean carpets and rugs that look like new! You can’t go wrong with this company!
Jordan did a great job cleaning and deodorizing the carpets in my house. There are no traces of my puppy's urine stains and odors. The recently installed dog door should help keep it that way!
Jordan was great!
Ricky and Jayden did an outstanding job carpet and upholstery cleaning! They were professional, friendly, knowledgeable, and efficient. I am very happy and pleased with the results. They made my old sofa look new!
Was looking for a local company to take care of our large area rug in-home. Added on the carpeted stairs to hit the minimum, and then added on the loft area because our elderly dog has routine accidents. Their website did a great job letting me find an accurate cost estimate first (very straight forward compared to…
Ricky was so helpful, friendly, and did a great job! Our rug and furniture look brand new. Highly recommend this company. Will be using their services again.
James & Jayden were our technicians. They were fabulous! Very courteous & helpful. Did an amazing job on our carpet & furniture.
Ricky did a great job! Prompt, polite, discussed cleaning process, answered my questions, took his time-didn’t rush, cleaned carpet well. Will use Martin cleaning again! Cost included 7 rooms plus area rug..
Ricky was thorough and did a great job!
James worked magic on a rug we thought was beyond help. He was so courteous and seemed to care about the outcome. We will call again!
James and Tyler were amazing. It’s my first time using Martins and I will use them again. They were thorough and careful and excellent communicators. Highly recommend.
Our experience with this company was phenomenal! From estimates and scheduling with Terri, to the clean up after services by James and Craig. Everyone is friendly and prompt, professional and kind!! My house is a disaster (two toddlers and many pets), they were unphased and in and out in 20 minutes to clean my old…
James and James Jr. were wonderful, quick, and efficient! Highly recommend.
Matt was great! Very thorough and treated our home as if it was his. The carpets look great and the furniture looks and smells so much better. As dog owners, this is important! Highly recommend this company! We’ve used them annually for 10 years!
I have tried a few carpet cleaning services in the distant past, but when I discovered Martin Carpet Cleaning many years ago, I have never tried anyone else. They spend more time spotting and going over every inch of carpet than the other companies. My carpet gets amazingly clean. Some of it is over 30 years old,…
Excellent customer service and fantastic results. I cannot believe how much better our hand woven wool rug looks. I will absolutely use them again.
James and Devon are very professional. They always get my carpet looking brand new. They move so well they’re like the A team. Would definitely recommend!
I wanted to take the time to give thanks to all the technicians at Martin Carpet Cleaning. They all do an excellent job! Their very professional, hardworking and very reliable. Their skills are absolutely wonderful. Thank you for all your hard work!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 137 | $158–$347 |
| General carpet cleaning | 45 | $153–$334 |
| Upholstery cleaning | 43 | $170–$340 |
| Pet stain & odor removal | 31 | $139–$373 |
| Area rug cleaning | 30 | $163–$477 |
| Drapes & curtain cleaning | 2 | $213–$809 |
