How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREMartin Carpet Cleaning Company
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 553 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Martin Carpet Cleaning Company for 6 kinds of job.
Martin Carpet Cleaning Company for general carpet cleaning
Clear ✕All 45 Google reviews tagged “General carpet cleaning”
I had my carpet cleaned two days ago on Thursday and James did an outstanding job!!! He is timely and efficient and an absolute delight! I will recommend to friends and family :)
James did great job!!
We've had James from Martin Cleaning take care of our carpets multiple times over the past couple years and the results are always great. Highly recommend their service.
Today I had Martin Carpet Cleaning clean and deodorize all of our carpets, an area rug, our dining and living room chairs, as well as our leather couch and ottoman. From start to finish, the service was outstanding. Ricky, who performed the work, was an absolute delight. He was professional, courteous, and…
Ricky and Jayden did an amazing job. Quick and easy
James has come to our house several times to deep clean our carpeting over the years and always does an incredible job! We depend on Martin's and have taken smaller rugs to them to be cleaned
James took his time and made sure that he addressed our areas of concern. He was professional, knowledgeable and personal. We highly recommend James!
Matt B was great.
I have used Martin Carpet Cleaning ever since we relocated to Ohio which is ten years. They never disappoint me. The technician, Ricky, was quite personable and extremely knowledgeable in the service he provided. The outcome is clean carpets and rugs that look like new! You can’t go wrong with this company!
Ricky was very pleasant and efficient in his work!
Ricky and Jayden did an outstanding job carpet and upholstery cleaning! They were professional, friendly, knowledgeable, and efficient. I am very happy and pleased with the results. They made my old sofa look new!
Everything was done very thorough. Ricky and Jayden were great. Very helpful and professional. Martin is a great carpet cleaner.
Was looking for a local company to take care of our large area rug in-home. Added on the carpeted stairs to hit the minimum, and then added on the loft area because our elderly dog has routine accidents. Their website did a great job letting me find an accurate cost estimate first (very straight forward compared to…
I had a great experience with Martin’s Carpet Cleaning. Ricky and Zac were outstanding technicians from start to finish. They were professional, courteous, and took the time to explain the cleaning process before getting started. They worked efficiently, paid attention to detail, and the results exceeded my…
Martin carpet cleaning is the BEST! I would recommend them over any of the big name companies! Great customer service! James does a great job getting stains out of carpet, been using Martin carpet cleaners for years!!
I had my carpet cleaned by Martin Cleaners. The services were great!! Thank you James!!
Ricky did a great job! Prompt, polite, discussed cleaning process, answered my questions, took his time-didn’t rush, cleaned carpet well. Will use Martin cleaning again! Cost included 7 rooms plus area rug..
Ricky was thorough and did a great job!
This is the best carpet cleaning company that I have ever dealt with,they were on time,The tech was meticulous,explained every step and the job done was beyond excellent,The price was reasonable,I would definitely recommend and use again in the future.
I’m a repeat customer! James and Jayden did an excellent job. James called when he was in his way, showed up promptly, was courteous when walking thru to see areas that needed attention. Would definitely recommend and use again. Ask for James. Thanks for a great job!!!!
James and James Jr. were wonderful, quick, and efficient! Highly recommend.
Nice job. Thank you for your recommendation.
These guys are the BEST!!! We have used them for over 18 years! Never fail to bring my carpets and furniture back to life!!! Highly recommended!
James provided excellent service. I am satisfied with my area rug, landings and stairs. He introduced himself and got to work. He made the high traffic spots on my rug look almost new. Highly recommend.
Great service from James and Michael! Prompt, and communicated everything clearly. James also called in a second crew after I realized they didn’t have the upholstery cleaning on their work order that I requested. This was a huge save by James to make sure we got everything done we needed that day. Jordan and Craig…
I’ve been using Martin Carpet Cleaning for over 10 years and always ask for James. He does a great job, is very professional, and goes above and beyond to make the process easy. Thank you!
Great Friendly staff and good service. Over delivered. Had a bunch of runners and area rug cleaned up. Great job. Thank God for Google maps though, I wouldn't have ever found them.
James and Tyler were both very professional. They did a very efficient cleaning of our carpets and tile floor. Carpets look like brand new! Thank you!
James did an excellent job! Martin’s has helped us keep our carpet and rugs looking great for over 20 years.
James did a great job! He got out some coffee stains I was worried wouldn't come out. The carpets look beautiful! I wish I had taken before and after photos.
James and James jr were very professional, timely and quick with their work. High quality results. Will definitely use again. Thanks
I had an incredible experience with James and James Jr who were highly recommended by friends. They were professional, punctual, and even educated me on my new homes carpet. James was transparent with price/info and did not try to upsell. Great pricing for 3 rooms, halls, and two rugs. James attention to detail…
Great service, thorough carpet cleaning and I appreciated the care and time taken to move furniture for a top-notch job! Friendly and efficient technicians with reasonably priced services. Thank you for doing an excellent job!
Matt was great! Very thorough and treated our home as if it was his. The carpets look great and the furniture looks and smells so much better. As dog owners, this is important! Highly recommend this company! We’ve used them annually for 10 years!
Martin Carpet Cleaning is the BEST! James did a FABULOUS job on our carpet and was extremely professional, respectful, hard working, and made our carpet look FANTASTIC! He went the extra mile to make sure everything was thoroughly clean and done right. I HIGHLY recommend this company!
James was easy to work with and did a fabulous job of cleaning our carpets! Will definitely use again.
I have tried a few carpet cleaning services in the distant past, but when I discovered Martin Carpet Cleaning many years ago, I have never tried anyone else. They spend more time spotting and going over every inch of carpet than the other companies. My carpet gets amazingly clean. Some of it is over 30 years old,…
From first contact to set up the appointment, to getting the services completed I have had a great experience. My tech, James Morris, was knowledgeable, kind, and an efficient worker. From explaining what he would do and services they offer, to job completion, I felt that I was in good hands. Thank you for this…
James and Devon are very professional. They always get my carpet looking brand new. They move so well they’re like the A team. Would definitely recommend!
The guys did an awesome job cleaning my carpet. It looks almost new again!
They are awesome! James got the carpet and tile cleaner than we thought was possible. This was a move in cleaning and we definately felt like we could move in comfortably knowing our carpets and tile were clean. He was knowledgeable and thorough yet fast. We will definitely be using them again!
I wanted to take the time to give thanks to all the technicians at Martin Carpet Cleaning. They all do an excellent job! Their very professional, hardworking and very reliable. Their skills are absolutely wonderful. Thank you for all your hard work!
Martin Carpet Cleaning is by far the best. James is very professional, thorough and does a great job! We are lifetime customers!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 137 | $158–$347 |
| General carpet cleaning | 45 | $153–$334 |
| Upholstery cleaning | 43 | $170–$340 |
| Pet stain & odor removal | 31 | $139–$373 |
| Area rug cleaning | 30 | $163–$477 |
| Drapes & curtain cleaning | 2 | $213–$809 |
