How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREMartin Carpet Cleaning Company
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 553 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Martin Carpet Cleaning Company for 6 kinds of job.
Martin Carpet Cleaning Company for pet stain & odor removal
Clear ✕All 31 Google reviews tagged “Pet stain & odor removal”
Great service, would highly recommend. Communicative throughout the process, efficient in delivery and fair pricing.
Ricky was absolutely AWESOME! Our carpet looks fantastic! Much appreciated!
We’ve got a new puppy and along with that new spots on our carpet. We always request James with Martin Carpet Cleaning to take care of us. He’s reliable and his service is always top notch.
Today I had Martin Carpet Cleaning clean and deodorize all of our carpets, an area rug, our dining and living room chairs, as well as our leather couch and ottoman. From start to finish, the service was outstanding. Ricky, who performed the work, was an absolute delight. He was professional, courteous, and…
We booked Martin Carpet Cleaning to clean our carpets before we moved into our home. Jordan and Jayden were absolutely excellent! They explained the process and the cost breakdown, and were efficient and thorough. Would definitely recommend!
We are very impressed with Martin Carpet Cleaning and wholeheartedly recommend them! We've had our carpets cleaned by several different companies (from little one-man operations to the big national chains) over the years. Working with Martin (from scheduling the appointment to our excellent technicians (Jordan and…
I've been using Martin Carpet Cleaning for over 20 years and have yet to be disappointed. There is freedom knowing I'm getting a good price with excellent service. Technicians are very friendly and have a sense of ownership in their work. Today I was serviced by Jordan and Jayden. Very professional! Great Job!
James took his time and made sure that he addressed our areas of concern. He was professional, knowledgeable and personal. We highly recommend James!
Ricky and Zach were excellent. Timely arrival and did their job thoroughly. The carpets look amazing - all the old cat stains and smells are gone!
Jordan did a great job cleaning and deodorizing the carpets in my house. There are no traces of my puppy's urine stains and odors. The recently installed dog door should help keep it that way!
Ricky and Jayden did an outstanding job carpet and upholstery cleaning! They were professional, friendly, knowledgeable, and efficient. I am very happy and pleased with the results. They made my old sofa look new!
I had a great experience and would highly recommend the Tech James not only was he on time. But also went above and beyond with great customer service And had exceptional Knowledge with stain removal also very professional and polite Thank you Vonna
Ricky did a great job! Prompt, polite, discussed cleaning process, answered my questions, took his time-didn’t rush, cleaned carpet well. Will use Martin cleaning again! Cost included 7 rooms plus area rug..
James and Tyler did a very thorough job and were able to remove pet stains that I don't think would come out. I'm very pleased with the results.
James and Jordan did an excellent job cleaning our carpets. They were very professional, personable, conscientious, and highly skilled. They explained the best way to clean a specific area due to pet traffic, what the available options were, and then worked efficiently to complete the work while paying close…
Martin’s team has always been prompt, professional and polite. I know these guys have been with Martin a long time and it’s a pleasure seeing them every time.
James and James Jr. were wonderful, quick, and efficient! Highly recommend.
James from the Martin Carpet did an outstanding job; he is kind, professional, and straightforward about the job and what he can and can’t do. He was highly recommended to me from a friend and I can happily recommend him to others now too. He worked carefully from start to finish. The pricing was very reasonable,…
These guys are the BEST!!! We have used them for over 18 years! Never fail to bring my carpets and furniture back to life!!! Highly recommended!
Had all carpet in home cleaned and furniture. Basement had cat smell so added the enzyme treatment. Fast and efficient. Did a great job. Would recommend.
Great service from James and Michael! Prompt, and communicated everything clearly. James also called in a second crew after I realized they didn’t have the upholstery cleaning on their work order that I requested. This was a huge save by James to make sure we got everything done we needed that day. Jordan and Craig…
Great Friendly staff and good service. Over delivered. Had a bunch of runners and area rug cleaned up. Great job. Thank God for Google maps though, I wouldn't have ever found them.
Martins has always done an exceptional job for us. James is the technician I prefer because he is absolutely meticulous and does not make a mess while getting the job done.
The best! Great staff, all are knowledgeable and meticulous in cleaning and restoring carpet. Special kudos to James.
James and James jr were very professional, timely and quick with their work. High quality results. Will definitely use again. Thanks
I had an incredible experience with James and James Jr who were highly recommended by friends. They were professional, punctual, and even educated me on my new homes carpet. James was transparent with price/info and did not try to upsell. Great pricing for 3 rooms, halls, and two rugs. James attention to detail…
Matt was great! Very thorough and treated our home as if it was his. The carpets look great and the furniture looks and smells so much better. As dog owners, this is important! Highly recommend this company! We’ve used them annually for 10 years!
From first contact to set up the appointment, to getting the services completed I have had a great experience. My tech, James Morris, was knowledgeable, kind, and an efficient worker. From explaining what he would do and services they offer, to job completion, I felt that I was in good hands. Thank you for this…
They are awesome! James got the carpet and tile cleaner than we thought was possible. This was a move in cleaning and we definately felt like we could move in comfortably knowing our carpets and tile were clean. He was knowledgeable and thorough yet fast. We will definitely be using them again!
Very professional / thorough and did a great job with my viscose rugs that had pet stains.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 137 | $158–$347 |
| General carpet cleaning | 45 | $153–$334 |
| Upholstery cleaning | 43 | $170–$340 |
| Pet stain & odor removal | 31 | $139–$373 |
| Area rug cleaning | 30 | $163–$477 |
| Drapes & curtain cleaning | 2 | $213–$809 |
