How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREMartin Carpet Cleaning Company
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 553 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Martin Carpet Cleaning Company for 6 kinds of job.
Martin Carpet Cleaning Company for upholstery cleaning
Clear ✕All 43 Google reviews tagged “Upholstery cleaning”
James did an excellent job cleaning our rug, carpets and couch. They look sooo much better. He walked us through the costs and services. He was friendly and professional. I was super happy with his work.
Awesome experience! Ricky and Jayden were fantastic and very professional! Will definitely be using them again. Highly recommend
Cleaned carpet and chair quickly. Very professional.
Wow! We went with Martin Carpet Cleaning to clean our 2 sectionals James made them look like new. His attention to detail was impeccable. Thank you James and Martin cleaning for an amazing experience
James has been our technician multiple times and is awesome- prompt, a great communicator and gave our carpets and upholstery the facelift they needed after kids and pets beat up on the surfaces. Really love Martin.
They did a great job cleaning our sectional and getting all the stains out that our kids have left. James was great to work with!
Ricky is great, he explained what he was going to do. He pointed out some problem areas we weren’t aware of and took care of them. He also let us know of some additional services Martin Carpet Cleaner offers. I would recommend Martin Carpet to my friends and family, and Ricky as the tech.
James took extra time and effort to assure all cushions were exceptionally cleaned. And provided me with additional care instructions. Thank you
Today I had Martin Carpet Cleaning clean and deodorize all of our carpets, an area rug, our dining and living room chairs, as well as our leather couch and ottoman. From start to finish, the service was outstanding. Ricky, who performed the work, was an absolute delight. He was professional, courteous, and…
Ricky was extremely professional and offered excellent customer service. We look forward to using Martin’s upcoming duct cleaning services.
Very good experience! Thorough and professional!
I had my carpets and sectional cleaned today by Ricky and Mike at Martin Carpet Cleaning Co. I appreciated they called 30 minutes in advanced, arrived on time, explained their assessment of the condition of my carpets. They were professional and did a thorough job cleaning. My carpets and couch look fabulous! I will…
The carpet cleaning done in the plant is first rate. My carpets looked brand new. The 2 week turn around was done as promised. I had my sofa and chairs cleaned in my home and the technicians were so polite and professional and he did a fantastic job. James and Tyler are an amazing team. They also cleaned my wood…
We are very impressed with Martin Carpet Cleaning and wholeheartedly recommend them! We've had our carpets cleaned by several different companies (from little one-man operations to the big national chains) over the years. Working with Martin (from scheduling the appointment to our excellent technicians (Jordan and…
Matt B was great.
I have used Martin Carpet Cleaning ever since we relocated to Ohio which is ten years. They never disappoint me. The technician, Ricky, was quite personable and extremely knowledgeable in the service he provided. The outcome is clean carpets and rugs that look like new! You can’t go wrong with this company!
Ricky was very pleasant and efficient in his work!
Ricky and Jayden did an outstanding job carpet and upholstery cleaning! They were professional, friendly, knowledgeable, and efficient. I am very happy and pleased with the results. They made my old sofa look new!
⭐️ Best Service Ever⭐️ Today I had our furniture cleaned and protected. (7 items) Our tech Rickey was the nicest guy-explained everything completely, executed quickly, and had great insight about how to keep it all beautiful longer. I really appreciate that. I'll reschedule soon for tile cleaning, and possible duct…
Zac and Jayden did a fantastic job, great personalities, shall definitely be in my contact list!!
James & Jayden were our technicians. They were fabulous! Very courteous & helpful. Did an amazing job on our carpet & furniture.
We have a light colored couch and love seat. James and Jaydon showed up looked over the furniture to be cleaned, and explained what they were going to do and what may or may not come totally clean because of wear and tear. End product came out better than expected. I highly recommend Martin carpet cleaning co. for leather furniture cleaning.
Ricky was thorough and did a great job!
James and Jayden were timely and did an excellent job cleaning our carpets! This is our second time using Martin and we will continue to use them.
James and Jayden were amazing. We have had our furniture cleaned and grout cleaned for many years in a row by Martin’s and we couldn’t be more pleased. The professionalism that James and Jayden exhibit is top notch. In addition, James answered all of my questions about cleaning my wood floors and I will do that at…
James was professional and was highly attentive to detail.
James provided a great clean. He cleaned our carpets, couch and throw pillows, and even our newly purchased used stroller for a reasonable price. He was courteous of our space, respectful to our pets and belongings, and incredibly flexible with his offerings, especially to handle the stroller at such a good price.
James was great! Super friendly, professional, and my carpets and sofa look good as new!
James did an awesome job with cleaning our upholstery. He was thorough, and got every nook in the couches. He was very respectful of our home and helped us watch for any pets with the door slightly open.
James from the Martin Carpet did an outstanding job; he is kind, professional, and straightforward about the job and what he can and can’t do. He was highly recommended to me from a friend and I can happily recommend him to others now too. He worked carefully from start to finish. The pricing was very reasonable,…
These guys are the BEST!!! We have used them for over 18 years! Never fail to bring my carpets and furniture back to life!!! Highly recommended!
Had all carpet in home cleaned and furniture. Basement had cat smell so added the enzyme treatment. Fast and efficient. Did a great job. Would recommend.
Great service from James and Michael! Prompt, and communicated everything clearly. James also called in a second crew after I realized they didn’t have the upholstery cleaning on their work order that I requested. This was a huge save by James to make sure we got everything done we needed that day. Jordan and Craig…
Martins has always done an exceptional job for us. James is the technician I prefer because he is absolutely meticulous and does not make a mess while getting the job done.
James was great to work with. Very thorough made sure keep us informed through the cleaning!
Jordan did a great and efficient job cleaning our carpets and couches. We will definitely be scheduling regular carpet cleanings from here on out with them. Highly recommend.
James and James jr were very professional, timely and quick with their work. High quality results. Will definitely use again. Thanks
I had an incredible experience with James and James Jr who were highly recommended by friends. They were professional, punctual, and even educated me on my new homes carpet. James was transparent with price/info and did not try to upsell. Great pricing for 3 rooms, halls, and two rugs. James attention to detail…
Tyler and Craig did a great job steam cleaning our carpets today. They were easy to talk with, were thorough and checked in throughout the process when they had question. I have used Martin Carpet Cleaning several times and have been pleased with their technicians. Based on past experience I was a little surprised by the amount they charged us.
Matt was great! Very thorough and treated our home as if it was his. The carpets look great and the furniture looks and smells so much better. As dog owners, this is important! Highly recommend this company! We’ve used them annually for 10 years!
Jordan did a great job! Highly recommend.
Phenomenal customer service. Jordan and Mike were friendly, considerate and timely. I like that they informed me of what to expect during the cleaning and the careful examination of the material on my couch before proceeding. I will use Martin Cleaning again because of these two gentleman. Highly recommend.
I wanted to take the time to give thanks to all the technicians at Martin Carpet Cleaning. They all do an excellent job! Their very professional, hardworking and very reliable. Their skills are absolutely wonderful. Thank you for all your hard work!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 137 | $158–$347 |
| General carpet cleaning | 45 | $153–$334 |
| Upholstery cleaning | 43 | $170–$340 |
| Pet stain & odor removal | 31 | $139–$373 |
| Area rug cleaning | 30 | $163–$477 |
| Drapes & curtain cleaning | 2 | $213–$809 |
