Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Martin's Tax Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Martin's Tax Service

Oklahoma City, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 40 document preparation services · 5.0★ from 412 Google reviews

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Report card

Percentile vs other document preparation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Martin's Tax Service is better than 98% of document preparation services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Martin's Tax Service is better than 97% of document preparation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Martin's Tax Service is better than 100% of document preparation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Martin's Tax Service is better than 100% of document preparation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Martin's Tax Service is better than 100% of document preparation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Martin's Tax Service is better than 100% of document preparation services.A
100

Reviews for your job

Customers hired Martin's Tax Service for 7 kinds of job.

Martin's Tax Service for income tax return filing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Income tax return filing”

kelli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very knowledgeable and highly professional staff. I would definitely recommend Martin's Tax!!

Reasonable priceIncome tax return filing
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Have came to them for years and they never disappoint

Reasonable priceIncome tax return filing
KristaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a great experience with Martin’s Tax Service. We reached out in a rush after our previous accountant couldn’t complete our taxes in a timely manner, and they responded almost immediately. Not only were they quick to communicate, but they had everything completed within 24 hours at a very reasonable price.…

Great priceIncome tax return filing
Tina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great friendly people. They’ve done our taxes for years and have always had great service.

Reasonable priceTax problem consultingIncome tax return filingIncome tax return preparation
BlaineLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Never been good at doing taxes. It stresses me out and after losing mom, I just didn't have the brain capacity. I sent them everything I'd received and they got me taken care of quickly! Thank you so much for the help!

Great priceIncome tax return filing
Christain6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best place in okc to file with! Very professional and handles everything in a timely manner. You don't even have to go into office. You can do everything online if need be hands down the best place in okc to file your taxes? Thank you so much

Reasonable priceTax problem consultingIncome tax return filingIncome tax return preparation
JordanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely wonderful service. Prompt, easy, and takes the difficulty out of filing.

Great priceIncome tax return filing
Shirlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mr Martin helped me thru a difficult situation. Hei is always kind and helpful.

Income tax return filing
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience and all my questions were answered . Very professional and knowledgable

Income tax return filingIncome tax return preparationBusiness tax services
Deija12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Filed here for the first time this year and I truly wish I knew of them years ago! It’s the best and fastest tax process I’ve done yet. Fast response time, professional, and kind. I’ll definitely be back next year.

Great priceIncome tax return filing
johnLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing customer care! I look forward to doing my taxes with them again next year !

Great priceIncome tax return filing
LaurenLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Martin's Tax Service was very helpful and they were patient with all of our questions!

Reasonable priceIncome tax return filingIncome tax return preparation
ZLocal Guide · 271 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Outstanding experience from start to finish! Great company- honest, reasonably priced, and provide clear instructions. Richard in particular was amazing to work with! VERY knowledgeable and patiently answered all of my questions and provided me with much needed guidance. I truly recommend them to anyone who wants…

Reasonable priceIncome tax return filingIncome tax return preparation
BrandonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was the first time I used Martin Tax Service as the person who had been doing my taxes for the last ten years retired and let me say that Martins was Fast, efficient, and incredibly professional! I am so impressed by the quick turnaround and high-quality service I received. Courtney Martin was responsive to all…

Reasonable priceIncome tax return filing
BeautyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent place to file your taxes. They make you feel so welcome and they don't rush they make sure you are well taken care of.

Great priceIncome tax return filingLocal tax return preparation
Janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mr. Martin has been my tax preparer for many years, and I cannot recommend him highly enough. He is consistently professional, knowledgeable, and incredibly thorough. He takes the time to explain things clearly, answers every question with patience, and ensures everything is accurate and compliant. What truly sets…

Reasonable priceIncome tax return filing
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are very courteous and professional and I will continue to use their services

Cryptocurrency tax planningIncome tax return filing
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceIncome tax return filingIncome tax return preparation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceCryptocurrency tax planningIRS audit representationTax problem consulting
Amber11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceIncome tax return filing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Income tax return filing20—
Income tax return preparation8—
Tax problem consulting4—
Business tax services2—
Tax Accounting2—
Cryptocurrency tax planning2—
Local tax return preparation2—

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