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Martin Tree Service, LLC

Tree service · Richland, PA · reviewed since 2008

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty79−2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 61 stump removal servicesPosition by Experts Score among all companies we track in this category. · better than 15%
4.8 ★★★★★ 320 Google reviews · 24 photos
93%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
58%reviews answered by the owner
Oct 2026latest review

Martin Tree Service, LLC at a glance

Google reviewers rate Martin Tree Service highly for professional tree removal, stump grinding, and storm cleanup, frequently citing prompt communication, competitive pricing, and thorough site restoration. While many customers praise the crew's speed and safety during urgent situations, recurring criticisms involve scheduling delays, unannounced arrivals, and a lack of prior notification for street work or specific service details.

  • Google rating: 4.8 out of 5 from 320 reviews (93% five-star).
  • Reviews on this page: 320 Google reviews (269 with written comments, 24 with photos).
  • Owner responses: the business replied to 58% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Stump Removal Service serving Richland, Pennsylvania.

Data from Google, last updated October 28, 2026.

Score profile vs other stump removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction92Reliability91Craft & service79Value100Momentum100Replies to reviews23Satisfaction: 92 (median 97)Reliability: 91 (median 97)Craft & service: 79 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 23 (median 75)
Martin Tree Service, LLCStump Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Martin Tree Service, LLC: 92/100 on this factor. Category median: 97.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Martin Tree Service, LLC: 91/100 on this factor. Category median: 97.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Martin Tree Service, LLC: 79/100 on this factor. Category median: 99.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Martin Tree Service, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Martin Tree Service, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Martin Tree Service, LLC: 23/100 on this factor. Category median: 75.D
23

Bar = this company · dark tick = category median.

Star ratings

320 Google reviews we collected

  • 5 stars29893%
  • 4 stars103%
  • 3 stars10%
  • 2 stars21%
  • 1 star93%

Praise vs complaints

Phrases our text analysis found in 269 written reviews

  • Praise57498%
  • Complaints122%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2645%
  • Reasonable3153%
  • Overpriced00%
  • Not sure12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12722%
  • Quality & results12321%
  • Price & value11319%
  • Speed & response9917%
  • Would recommend8314%
  • Communication295%
  • Honesty & trust122%

What customers talk about

We read 269 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They have top of the line equipment and employees who always do a professional job.”
    “They are Just the name, no quality service and staff is so rude.”
  • “Martin's cleaned up so thoroughly that you'd barely know they'd been here.”
    “The guys at Martin Tree Service got to my place in good time, even though there had been a big storm and lots of properties were damaged.”
  • “Always prompt, courteous service at reasonable, competitive prices.”
    “An honest company gives you a quote and waits until you accept it before cutting down your trees.”
  • “From the first call, their communication was prompt and clear, and their pricing was competitive and spelled out in detail, so there were no surprises.”
  • “We highly recommend them and will absolutely call them again.”
    “If you like your tree, stay away from this guy!”
  • “Martins tree service was professional, excellent at communication and provided us with very timely removal of our tree, which had fallen during storms.”
  • “I appreciate their prompt quotes, reasonable prices and dependable service.”

People customers mention

  • Martins 9 reviews
  • Kevin 5 reviews
  • Wendell 4 reviews
  • Anthony 3 reviews
  • Jeff 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Martin Tree Service, LLC for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Daryl3 hours ago★★★★★

Martin's is always good to work with. They have top of the line equipment and employees who always do a professional job. I am glad they are a phone call away when our excavating/utility company finds a tree standing in the way of our work!

Reasonable priceTree removal
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 hours ago★★★★★

They removed a giant dying ash from our property with amazing speed and skill using large and just as amazing equipment and left everything spotless at the end. I will be using them again in the future.

Reasonable priceTree removal
MikeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 19 hours ago★★★★★

After the 4th of July storm, we decided to remove about 15 trees to head off future problems, and we couldn't be happier that we chose Martin Tree Service. From the first call, their communication was prompt and clear, and their pricing was competitive and spelled out in detail, so there were no surprises. Anthony,…

Customer photo from Mike's review
Reasonable priceTree removal
Paul13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 19 hours ago★★★★★

These are my "go to" people for all my tree needs, questions, trimming, removal, stump removal, chipping, etc. Always prompt, courteous service at reasonable, competitive prices.

Reasonable priceTree removal
Ginger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Martin’s Tree Service did an excellent job cleaning up downed trees from the July 4th storm on our property! Thank you for a meticulous clean up- would definitely use their services if ever needed again.

Reasonable priceTree removal
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

What a great company, this was our second time we used this company, we would like to award 5 stars for there pricing and service, along with great service personnel, we recommend this company to our friends and neighbors, thank you so much,,

Photos

Customer reviews

4.8 ★★★★★ 320 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
David Hikes1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an awesome job. Highly recommend them

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning, Tree removal
Daryl Petersheim
Review from Google · view on Google
★★★★★

Martin's is always good to work with. They have top of the line equipment and employees who always do a professional job. I am glad they are a phone call away when our excavating/utility company finds a tree standing in the way of our work!

  • Price assessment: Reasonable price
  • Services: Tree removal
Charles Sweigart7 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They removed a giant dying ash from our property with amazing speed and skill using large and just as amazing equipment and left everything spotless at the end. I will be using them again in the future.

  • Price assessment: Reasonable price
  • Services: Tree removal
Mike CanarelliLocal Guide · 25 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After the 4th of July storm, we decided to remove about 15 trees to head off future problems, and we couldn't be happier that we chose Martin Tree Service. From the first call, their communication was prompt and clear, and their pricing was competitive and spelled out in detail, so there were no surprises. Anthony, our foreman and crane operator, ran an outstanding operation. The whole crew was careful, respectful of our property, and worked like a well-oiled machine. Every time we've had tree work done in the past, it's left a huge mess. Not this time. Martin's cleaned up so thoroughly that you'd barely know they'd been here. Huge thanks to Anthony and the entire Martin team for their hard work. We highly recommend them and will absolutely call them again.

  • Price assessment: Reasonable price
  • Services: Tree removal
Paul Wenger13 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These are my "go to" people for all my tree needs, questions, trimming, removal, stump removal, chipping, etc. Always prompt, courteous service at reasonable, competitive prices.

  • Price assessment: Reasonable price
  • Services: Tree removal
Ginger Martin3 reviewsTotal number of Google reviews Ginger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Martin’s Tree Service did an excellent job cleaning up downed trees from the July 4th storm on our property! Thank you for a meticulous clean up- would definitely use their services if ever needed again.

  • Price assessment: Reasonable price
  • Services: Tree removal
Robert Shoemaker1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great company, this was our second time we used this company, we would like to award 5 stars for there pricing and service, along with great service personnel, we recommend this company to our friends and neighbors, thank you so much,,

Rick Harrison1 reviewTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had to use Martins after the July 4 storm. With how busy they were they still took the time to get my job done in a timely manner. Additionally they did an expert job. Will go to Martins any time I have tree work.

Michael Timmons7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleased with their work and how safely they removed the trees .

mm5 reviewsTotal number of Google reviews mm has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truly an honest and ethical company to work with Phone in people always knowledgeable and helpful Do excellent tree work, too!!

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning, Tree removal

Martin Tree Service, LLC on Google Maps →

Business details