Moving and storage service · San Antonio, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 98 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★174 Google reviews · 23 photos
94%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$1.0ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers of Martinez Movers LLC frequently highlight punctuality, efficient communication, and careful handling of belongings during local and long-distance moves. Reviewers note that pricing is generally transparent and competitive, with the owner actively responding to all feedback. However, some lower-rated experiences cite instances of no-shows, unsafe driving, or damage to items where accountability was questioned.
Google rating: 4.9 out of 5 from 174 reviews (94% five-star).
Reviews on this page: 174 Google reviews (155 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 28, 2026.
Service: Furniture Delivery serving San Antonio, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Martinez Movers LLCFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Martinez Movers LLC: 88/100 on this factor. Category median: 93.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Martinez Movers LLC: 92/100 on this factor. Category median: 91.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Martinez Movers LLC: 88/100 on this factor. Category median: 97.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Martinez Movers LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Martinez Movers LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Martinez Movers LLC: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
174 Google reviews we collected
4.9of 5
5 stars16494%
4 stars42%
3 stars21%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 155 written reviews
96%praise
Praise34996%
Complaints144%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price941%
Reasonable1255%
Overpriced00%
Not sure15%
$1.0k+30% vs typical furniture delivery
Middle half of what 14 customers paid ($672–$1.5k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9426%
Speed & response7922%
Would recommend7521%
Quality & results5515%
Price & value3810%
Honesty & trust123%
Communication103%
What customers talk about
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“On time, professional, wrapped all furniture, care in moving all items, 1bedroom apartment, 4th floor, moved 12 miles, unload-3hrs total.”
“he was rude and hateful and accused me of trying to scam him.”
“They are absolutely professional , friendly, and prompt!”
“they never showed after numerous calls and texts they finally showed up the following day about 4:45 they two workers were great but it was obvious th…”
“We will continue to use them in the future and highly recommend them to others!”
“I cannot recommend Martinez Movers enough.”
“I recently used Martinez Movers to move my student daughter from San Antonio to Houston, and we had a great experience.”
“…my 7 mile move for 1 bdrm apt cost almost 300 the owner was rude and terrible to deal with he threated to dump my stuff and made remarks about the con…”
“Their pricing was fair with no hidden surprises, and they made the entire move smooth and stress-free.”
“They're were very professional, trust worthy, experienced, respectful, supportive, budget friendly, available and honest.”
“Communication was smooth and the entire moving process was stress-free.”
People customers mention
Luis10 reviews
Silvia8 reviews
Houston4 reviews
Sylvia3 reviews
Juan3 reviews
Austin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Martinez Movers LLC for 8 kinds of job. Pick one to see what they paid and said.
JJoseph3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
On time, professional, wrapped all furniture, care in moving all items, 1bedroom apartment, 4th floor, moved 12 miles, unload-3hrs total. Highly recommended
BBrenda7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Simply awesome! We used Martinez Movers a year and a half ago, and we called them again for our recent move. They are absolutely professional , friendly, and prompt! They moved our brother without any problems at all. We will continue to use them in the future and highly recommend them to others!
Paid $1–500Great priceLocal moving
SSharadLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I am very pleased with the work done by Martinez Movers. The crew was very respectful and responsive to our needs. Their pricing was competitive and very transparent. There were no surprises. I personally want to congratulate Silvia and Loiuse for the job well done. I will recommend them for moving needs.
Paid $2,500–3,000Reasonable priceLocal moving
AArcLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great overall experience with the Martinez Movers team. They arrived on time. They were careful with our things and took time to solidly wrap furniture and glass we were concerned about. Deliver was smooth as the team followed our direction on placement of pieces. We definitely use them again for local moves.
Paid $600–800Reasonable priceLocal moving
JJorge6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Llevamos más de 8 años conociéndolos y utilizando sus servicios, son los mejores y cuidadosos, con un equipo de trabajo que lo hacen contentos
Paid $1,800–2,000Reasonable priceSenior moving
GGeraldLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Martinez Movers is the absolute best moving company I’ve ever used. I search for a moving company on Yelp and got a message from Martinez right away. They quoted an hourly rate and I booked them and they showed up on time the next day. I met Luis, Juan, and Chris who were the movers. Luis inventoried our house and…
On time, professional, wrapped all furniture, care in moving all items, 1bedroom apartment, 4th floor, moved 12 miles, unload-3hrs total. Highly recommended
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving, Oversized-item moving
Response from the owner · 2 weeks ago
Dear Joseph Lapiana,
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your trust and support. At Martínez Movers, we are committed to providing professional, reliable, and exceptional moving services. Your feedback means a lot to our team, and we look forward to assisting you again in the future!
Best regards,
Daniela Abarca
Martínez Movers LLC
📞 210-719-2483
🌐 www.martinezmovers.com
B
Brenda Jones7 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Simply awesome! We used Martinez Movers a year and a half ago, and we called them again for our recent move. They are absolutely professional , friendly, and prompt! They moved our brother without any problems at all. We will continue to use them in the future and highly recommend them to others!
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 2 months ago
Thank you so much for your wonderful review and for choosing Martinez Movers LLC again!
It truly means a lot to us when a returning customer continues to place their trust in our team. We are very happy to hear that your brother’s move went smoothly and that our crew provided the professional, friendly, and prompt service we always strive to deliver.
Your continued support and recommendation mean so much to our family-owned business. We truly appreciate the opportunity to serve you and your family, and we will be here whenever you need us again.
Best regards,
Silvia Hernandez
Martinez Movers LLC
B
BONNIE GARCIA2 reviewsiTotal number of Google reviews BONNIE has written across all businesses on Google Maps, not just this one.
Martinez Movers will always be highly recommended. They're were very professional, trust worthy, experienced, respectful, supportive, budget friendly, available and honest. From scheduling our move, through the transition and great customer services, ending with ultimate satisfaction. There time management and handling your personal possessions is guaranteed indeed. Martinez Movers will always be referred both at a personal and business level. Thank you Ms Sylvia and her entire team for making our move a safe and memorable one. Moving is never easy, but Martinez Movers made it possible for both my son and I to begin such an exciting new chapter in our lives in our new home and as part of being able to live in the disabled community today. Again, thank you very much to everyone from Martinez Movers!
Price assessment: Great price
Services: Local moving, Moving-related packing, Oversized-item moving
Response from the owner · 2 months ago
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
At Martínez Movers LLC, we truly appreciate you trusting our team with your move. We’re very happy to know you had a great experience with our service. Your support and recommendation mean a lot to us and motivate us to continue providing professional, careful, and reliable moving services.
We look forward to helping you again in the future! 🚚📦
Martínez Movers LLC
S
Sultan MLocal Guide · 18 reviewsiTotal number of Google reviews Sultan has written across all businesses on Google Maps, not just this one.
I recently used Martinez Movers to move my student daughter from San Antonio to Houston, and we had a great experience. Eleazar and his team were outstanding. They arrived on time, were friendly, professional, and handled everything with great care. Their pricing was fair with no hidden surprises, and they made the entire move smooth and stress-free. I truly appreciate their hard work and excellent customer service. I highly recommend Eleazar and the Martinez Movers team to anyone looking for a reliable and affordable moving company.
Response from the owner · 3 months ago
Thank you so much, Sultan, for taking the time to share your experience!
It was truly our pleasure to help with your daughter's move from San Antonio to Houston. We know how important it is to trust someone with a family member's belongings, and we're honored that you chose Martinez Movers.
Eleazar and our entire team sincerely appreciate your kind words about our professionalism, punctuality, and care. Providing reliable service with honest pricing and making every move as smooth and stress-free as possible is always our goal.
Thank you again for your recommendation and for trusting Martinez Movers. We wish your daughter all the best in her new home, and we look forward to serving you and your family again whenever you need us.
– Silvia Hernandez & the Martinez Movers Team 🚚
I
Ijeoma Waturuocha8 reviewsiTotal number of Google reviews Ijeoma has written across all businesses on Google Maps, not just this one.
I had the greatest experience working with Luis Rivera and his team. They were patient, efficient, very friendly, and did an excellent job. I have not always had the best experience with movers, but they have truly changed my mind. I highly recommend them and would work with them again and again!
Services: Local moving
Response from the owner · 2 months ago
Dear Ijeoma,
Thank you so much for your wonderful review and for trusting Martinez Movers LLC with your move!
We are especially happy to hear about your experience with Luis Rivera and his team. Patience, efficiency, professionalism, and treating our customers with kindness are exactly the standards we strive for on every move.
Knowing that our team was able to change your perspective after previous experiences with movers is an incredible compliment, and it means a great deal to all of us.
Thank you for your trust, your recommendation, and for taking the time to recognize our team. We would be honored to assist you again whenever you need us!
Best regards,
Silvia Hernandez
Martinez Movers LLC
C
Caitlin Schoch2 reviewsiTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
Martínez Movers were great from start to finish. They were easy to book, and Silvia addressed all my questions in a timely manner. Luis and his team arrived on time, worked efficiently, and ensured all of our possessions were transported safely from our old apartment to our new house. They even finished earlier than expected. I'd highly recommend Martínez Movers for the speed, care, and price.
Services: Local moving
Response from the owner · 3 months ago
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your trust in our team and are delighted to hear that you were satisfied with our service. It was a pleasure assisting you, and we look forward to serving you again in the future.
Thank you for your recommendation and for choosing us!
S
Sharad AgrawalLocal Guide · 11 reviewsiTotal number of Google reviews Sharad has written across all businesses on Google Maps, not just this one.
I am very pleased with the work done by Martinez Movers. The crew was very respectful and responsive to our needs. Their pricing was competitive and very transparent. There were no surprises. I personally want to congratulate Silvia and Loiuse for the job well done. I will recommend them for moving needs.
Price assessment: Reasonable price
Price: $2,500–3,000
Services: Local moving
Response from the owner · 4 months ago
Thank you so much for your 5-star review!
We truly appreciate you taking the time to share your experience with Martínez Movers. We are delighted to hear that our team met your expectations and helped make your move smooth and stress-free.
Your trust and recommendation mean a lot to us. We look forward to the opportunity to assist you again in the future.
Thank you for choosing Martínez Movers!
Sincerely,
Martínez Movers Team 🚚✨
B
Becky9 reviewsiTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Luis’s team did a great job! They even were willing to deliver my stuff to Houston without me there, with just my friend there to meet them. They really seemed to know wha they were doing when they were packing up. I couldn’t have been happier with their service.
Response from the owner · 4 months ago
Thank you so much, Ms Becky for your 5-star review and for trusting Martinez Movers with your move!
We truly appreciate your kind words and are very happy to know you had a great experience with our team. Providing professional, reliable, and stress-free moving services is always our goal.
Thank you again for choosing Martinez Movers. We look forward to helping you again in the future!
J
Joanna FolzLocal Guide · 13 reviewsiTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
Packing and moving with Martinez Movers was the best moving experience I've ever had. Highly recommend their services! They were punctual, professional and took great care with my belongings. When unloading, they took the time to make sure everything was placed exactly where I wanted it. My move from San Antonio to Corpus was stress-free and straightforward, thanks to Martinez Movers.
Hi Ms Joanna
Thank you so much for your amazing 5-star review and for trusting Martinez Movers! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. Our team works hard to provide the best moving experience possible, and it means a lot to know we met your expectations. We’re grateful for the opportunity to help with your move and hope to assist you again in the future!
– The Martinez Movers Team
A
Arc SimsLocal Guide · 8 reviewsiTotal number of Google reviews Arc has written across all businesses on Google Maps, not just this one.
Great overall experience with the Martinez Movers team. They arrived on time. They were careful with our things and took time to solidly wrap furniture and glass we were concerned about. Deliver was smooth as the team followed our direction on placement of pieces. We definitely use them again for local moves.
Price assessment: Reasonable price
Price: $600–800
Services: Local moving
Response from the owner · 4 months ago
Hi Mr Arc
Thank you for taking the time to leave us a 5-star review! ⭐⭐⭐⭐⭐
We are grateful for your support and are thrilled to know you were satisfied with our service. Martinez Movers is always here whenever you need us again in the future!
-Martinez Movers LLC
