How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMason & Sons Tire & Automotive Repair Center
Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 559 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mason & Sons Tire & Automotive Repair Center for 8 kinds of job.
Mason & Sons Tire & Automotive Repair Center for auto engine diagnostic
Clear ✕All 35 Google reviews tagged “Auto engine diagnostic”
The team at Mason and Sons are extremely helpful and dedicated to helping you find the best solution for your car repair. I trust them to help me. They stand behind their work.
Had a conference in Greenville for the week, drove 4 hours into Greenville. My water pump failed, leaked out all of my coolant, Mason and Son’s were super helpful and got me fixed back up before I had to leave. Staff is really friendly, car was washed after it was fixed, 10/10 I recommend this place!
have always had an excellent experience..always professional and courteous. The workmanship is A1.
Mason and Sons was a breath of fresh air working with mechanics. These guys were so easy to work with, they were willing to get us in to do a check up, work was done fast with a warranty and the communication was top notch. Below is what I experienced before Mason and Sons: 1st place - we don’t do oil leaks go to…
El mejor servicio que he encontrado en greenville son 10/10 son muy buenos rápido amables pacientes y sobre todo estan pendientes de uno y el auto, mas que recomendado espero sigan por muchos años gracias por sus servicios y los de sus muchachos
They were wonderful in every respect. When I got my quote, it included photos, a detailed explanation of the issues and clear explanations. They were polite and not pushy. As an older single woman I really appreciated this. I have and would recommend them to anyone.
Excellent and professional service. Their estimate and repair authorization is electronic and super easy to use and understand.
The team went above and beyond to try and replicate the issues my daughter was having with her car. I appreciate the extra effort.
I towed my car to Japanese auto service. Originally they were great. After 8 days they didn’t even look at my car. I called Thursday. It would be Monday before they could look at my car. I called Monday they told me they didn’t know when they would be able to look at my car. I left a voicemail if I should…
hey, got my car running when nobody else could thank you Lord
Mason & Sons are doing a fantastic job helping me restore a 1980 Mercedes 450SL. Not an easy task whatsoever given the difficulty finding parts, etc. However, I feel they are as committed as we are to make sure it is done right and no detail is left to chance. Great service, communication and results.
Mason is a great business but the people are even better
I had a great experience working with Mason & Sons. They were great at communicating and keeping me informed while my truck was getting a transmission replacement. They will have my auto service business going forward!
I drove from NY and had car trouble. I was in good hands and so glad I chose this repair shop. They were compassionate since I was in a new city and what could have been a disaster was not. Honest and professional to the core! They got me back on the road when I needed to be. Thank you so much JD and the gang!
All of the staff here was extremely helpful and comforting and proactive with helping me and my car! It was nice to have awesome people willing to help so much, especially with just moving to Greenville! 100% recommend and will be back for any future issues!
Being out of town, I was recommended their shop by the valet at the hotel and I was glad I trusted them. From the get go, I knew service was going to exceed my expectations. JD was super friendly and very understanding of the timelines I had. From the moment he dropped me off back at my hotel (saved me from walking…
Update review: Car began making a loud noise from the fan. Called and spoke to Bailey. One of the techs came to job, picked up my car and provided a loaner knowing that I wouldn't have a vehicle. Bailey provided me with updates and was able to explain the problem where I could understand and explain it to my…
If I could give more ⭐️, I would! I wish I had gone to them a lot sooner. I can’t rave enough about the level of service I received. I sent an online inquiry on a Thursday, dropped my car off on Friday morning and had my car back on Saturday. They kept me in the loop EVERY step of the way. They even wash your car! I…
They did a good job diagnosing and repairing my minivan's air conditioning and it has stayed cold since. And when the fuel pump failed only a year after I had it replaced, they took the time to make sure the warranty on it was honored even though it had been replaced at another mechanic. Excellent customer…
I went to 3 other places to try and figure out what was wrong with my Jeep Patriot not starting and when I saw the great reviews for Mason and Sons, I had to see if they could help me. Not only did they fix my jeep but they went above and beyond with fantastic customer service by assuring me that my car was in good…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 49 | — |
| Tires | 42 | — |
| Auto engine diagnostic | 35 | — |
| Brakes | 27 | — |
| Engine repair | 24 | — |
| Wheel alignment | 23 | — |
| Steering & suspension repair | 17 | — |
