How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMason & Sons Tire & Automotive Repair Center
Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 559 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mason & Sons Tire & Automotive Repair Center for 8 kinds of job.
Mason & Sons Tire & Automotive Repair Center for brakes
Clear ✕All 27 Google reviews tagged “Brakes”
From my first phone call, I felt these men had me covered, with hard to find parts and tracking them down to reasonable pricing for labor, I now have a go to shop for my needs. Thank you Steve, JD, Bailey and all. Five Stars all around.
Super friendly, helpful, and quick! They even gave my car a little clean up (exterior and interior)!
El mejor servicio que he encontrado en greenville son 10/10 son muy buenos rápido amables pacientes y sobre todo estan pendientes de uno y el auto, mas que recomendado espero sigan por muchos años gracias por sus servicios y los de sus muchachos
I’m from out of town and needed to take my daughter’s car in for repairs. Both the sales staff and technicians were friendly and knowledgeable concerning the repairs. I too was once a certified technician and instructor so I understand the process. The repair’s were reasonably priced and completed in a timely manner.
The team went above and beyond to try and replicate the issues my daughter was having with her car. I appreciate the extra effort.
they never take advantage of the customer, they have always done me right!
Just moved into the area and needed a reliable mechanic. After checking Google, I chose Mason & Sons based on their excellent reviews—and they truly lived up to them. They quickly diagnosed the issue with my car, explained their recommendations for ongoing maintenance, and provided clear pricing upfront. The entire…
I had a positive experience working with this great team. Their communication was excellent, and they did an outstanding job on my car. It has been running smoothly ever since it was returned to me. Although they weren't able to have it ready at the promised time, they worked quickly to ensure I had transportation and would not miss work.
This place was great! My car wasn’t driving so smooth, and I hadn’t had it checked in a while so decided to get a full car inspection at Mason & Sons. It was my first time there, but anything they saw, they took pictures of for me to approve or decline the service. They were very honest, and made sure to say whether…
Update review: Car began making a loud noise from the fan. Called and spoke to Bailey. One of the techs came to job, picked up my car and provided a loaner knowing that I wouldn't have a vehicle. Bailey provided me with updates and was able to explain the problem where I could understand and explain it to my…
I've had my vehicles serviced by Stephen Mason for nearly 20 years. He and his crew of mechanics are skilled and friendly. I trust them to do a thorough and complete job and they always go above and beyond to treat me and my truck well.
This was our first time using this company. I must say that they are the BEST I have ever used! They explain what needs to be done and even takes pictures of the bad parts for you to see. They are very professional and run a very tight schedule! I recommend Mason & Sons Repair to anyone who needs work done on their vehicles!! You will not be sorry!!!
This was my first time at Mason and Sons and I definitely will be bringing my car back here when needed. Everyone is so professional and easy to understand. Even being familiar with cars, it was nice that they sent me photos of exactly the problems they were seeing and did a good job breaking down exactly what was…
Mason and Son's did an incredible job in donating their services in replacing brakes and fixing the parking brake on a car that was being given to an abuse victim who has small children and needed safe transportation. Stephen Mason was very professional and took care that they made sure the vehicle was safe. I would highly recommend them to anyone.
If I could give more ⭐️, I would! I wish I had gone to them a lot sooner. I can’t rave enough about the level of service I received. I sent an online inquiry on a Thursday, dropped my car off on Friday morning and had my car back on Saturday. They kept me in the loop EVERY step of the way. They even wash your car! I…
Great staff and great customer service. Very friendly and honest car dealership which is hard to find. Had a problem with scheduling at first but they fixed the issue right away and it was smooth sailing since. I've definitely found my new car service repair shop!
Prompt, transparent, and highly skilled. They do it right, and on the very rare occasion when they don’t get it right the first time, they make it right quickly, even working past closing. We bring four cars to them and would not willingly go anywhere else.
As always, everyone at Mason's bent over backwards to be of help. They always go way beyond "just" doing the job. You look for honest, reliable, cheerful, competent service? This is the place to bring your vehicle. The not listed part is a good "car wash". Thank you!
They went above and beyond any mechanics shop I have been to!! When it was determined I had to leave my truck, they dropped me off at my house which was several miles away. Once the services were completed the same day they brought my truck to me after business hours shiny and clean. All general maintenance was done…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 49 | — |
| Tires | 42 | — |
| Auto engine diagnostic | 35 | — |
| Brakes | 27 | — |
| Engine repair | 24 | — |
| Wheel alignment | 23 | — |
| Steering & suspension repair | 17 | — |
