Experts Reviews · Company report
Mason & Sons Tire & Automotive Repair Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Mason & Sons Tire & Automotive Repair Center

Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 559 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mason & Sons Tire & Automotive Repair Center is better than 88% of tire repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mason & Sons Tire & Automotive Repair Center is better than 90% of tire repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mason & Sons Tire & Automotive Repair Center is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mason & Sons Tire & Automotive Repair Center is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mason & Sons Tire & Automotive Repair Center is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mason & Sons Tire & Automotive Repair Center is better than 46% of tire repair shops.C
46

Reviews for your job

Customers hired Mason & Sons Tire & Automotive Repair Center for 8 kinds of job.

Mason & Sons Tire & Automotive Repair Center for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Engine repair”

KevinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a conference in Greenville for the week, drove 4 hours into Greenville. My water pump failed, leaked out all of my coolant, Mason and Son’s were super helpful and got me fixed back up before I had to leave. Staff is really friendly, car was washed after it was fixed, 10/10 I recommend this place!

Reasonable priceAuto engine diagnosticEngine repairAuto maintenance
eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I called to get a second opinion and ended up with a new engine at a good price.

Engine repair
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent and professional service. Their estimate and repair authorization is electronic and super easy to use and understand.

General repairs & maintenanceAuto engine diagnosticEngine repair
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team went above and beyond to try and replicate the issues my daughter was having with her car. I appreciate the extra effort.

Auto engine diagnosticEngine repairVehicle Inspection
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I towed my car to Japanese auto service. Originally they were great. After 8 days they didn’t even look at my car. I called Thursday. It would be Monday before they could look at my car. I called Monday they told me they didn’t know when they would be able to look at my car. I left a voicemail if I should…

Great priceTransmissionCarburetor cleaningElectrical repair
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mason & Sons are doing a fantastic job helping me restore a 1980 Mercedes 450SL. Not an easy task whatsoever given the difficulty finding parts, etc. However, I feel they are as committed as we are to make sure it is done right and no detail is left to chance. Great service, communication and results.

Carburetor cleaningAuto engine diagnosticEngine repair
Dion4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mason & Sons always comes through for me and has been servicing my cars for several years. The team are excellent at customer service and top-notch auto care. They've often gone beyond just fixing the problems I take to them; they know my cars and provide options when possible. Most service issues are completed the…

Engine repair+ Punctuality+ Value
ScottLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are by FAR, the best, most competent group of auto techs I have ever had the pleasure of dealing with. They go above and beyond to make sure the job is done right. Can't say enough good things about this company. Shout out to JD as well who is obviously very good at his job!

Engine repair
CarolineLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at Mason's was so amazing! From the moment my car arrived with a non working engine, they helped to find an engine, worked with the warranty and kept me informed every step of the way. The prices are very fair, and everyone I spoke to was kind and willing to explain things to me. Highly recommend checking them out for any car needs!

ElectricalElectrical repairEngine repair
Logan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone here was extremely courteous. My engine was leaking oil, and Mr. Mason had it repaired in just a few days. They did good work, and left the car looking better than I had brought it in (they washed it and cleaned the interior.) They definitely went above and beyond, and I am very grateful and will use them again.

Engine repair
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Knocking coming from my engine took me to a big name “shop” where they told me I needed a new engine. I called up Mason and Sons and talked to Jeremiah. He talked to me in detail about it and didn’t believe I needed the new engine, just some work! They diagnosed it and found the problem, replaced the parts, and my…

Engine repair+ Quality+ Professionalism+ Value
JoeyLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I've had my vehicles serviced by Stephen Mason for nearly 20 years. He and his crew of mechanics are skilled and friendly. I trust them to do a thorough and complete job and they always go above and beyond to treat me and my truck well.

BatteryBrakesEngine repair
Tonya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are very professional and very polite. They get your car done when they say it will be ready and they will wash and vacuum it before you pick it up. I really recommend this place.

BatteryAir conditioningEngine repair+ Punctuality+ Quality+ Professionalism
Raymond2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have to give 5 stars to Steve Mason, JD, and Jeremiah at Mason and Sons Tire and Automotive. They are the most honest and friendly set of mechanics I have ever met, willing to go the extra mile to help you out. They actually helped out a friend of mine in a tight spot that unknowingly bought a lemon of a car from…

Engine repair+ Punctuality+ Quality+ Professionalism
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mason & Sons went above and beyond our expectations with kind, honest, and efficient customer service that kept us in the loop the entire time. Our car is driving like new, and the free pick up and drop off service — not to mention the interior and exterior cleaning — was just icing on the cake. Customers for life!

Engine repair+ Quality+ Professionalism+ Value
Darian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have spent a lot of money on my car before coming to these guys . They are wonderful . Excellent service . They had my car over a week but only because they were determined to figure out what was wrong with it . Me and my fiancé even went out of town while they were fixing on it . Even offered to take us to the…

Engine repair+ Punctuality+ Quality+ Professionalism
Avery3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Auto engine diagnosticAuto engine tuningTire rotations
Theo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
TimothyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repair+ Punctuality+ Quality+ Professionalism
daniel5 years ago★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Professionalism
Arthur1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Engine repair+ Punctuality+ Quality+ Professionalism
JohnnyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceAuto engine tuning+ Punctuality+ Quality+ Professionalism
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Quality+ Professionalism+ Value
KendriaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 70%Overpriced 0%Not sure 2%

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