How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMason & Sons Tire & Automotive Repair Center
Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 559 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mason & Sons Tire & Automotive Repair Center for 8 kinds of job.
Mason & Sons Tire & Automotive Repair Center for general repairs & maintenance
Clear ✕All 63 Google reviews tagged “General repairs & maintenance” · showing 20
From my first phone call, I felt these men had me covered, with hard to find parts and tracking them down to reasonable pricing for labor, I now have a go to shop for my needs. Thank you Steve, JD, Bailey and all. Five Stars all around.
The team at Mason and Sons are extremely helpful and dedicated to helping you find the best solution for your car repair. I trust them to help me. They stand behind their work.
I took my car in Friday morning and they work me in I need the car back that day to return to Tennessee Monday morning early. To do that they worked and hour and 45 minutes past closing time to get the job done. Not many other would do that. They do their work as unto the Lord.
Website allows same day appointments, but do not miss the new warning that you must CALL to confirm an appointment. Unfortunate glitch in the system I experienced, they did their best to make it right. I appreciated their review of the service and pivot to try and make sure it does not happen to anyone else.
Honest, fast, and reliable. They diagnosed the issue quickly, fixed it right the first time, and didn’t overcharge. Highly recommend if you’re looking for a mechanic you can trust.
These guys are the best!
Mason and Sons were very knowledgeable in servicing my car!! They provided excellent service and communication during the time my car was being serviced!!
They were wonderful in every respect. When I got my quote, it included photos, a detailed explanation of the issues and clear explanations. They were polite and not pushy. As an older single woman I really appreciated this. I have and would recommend them to anyone.
Very nice people, excellent work, fair price. What else do you want? It was our first time here but we will definitely be back.
Excellent and professional service. Their estimate and repair authorization is electronic and super easy to use and understand.
they never take advantage of the customer, they have always done me right!
This was my first visit to Mason and Sons. I was looking for a reliable and trustworthy auto repair facility. I read the numerous 5-star reviews, and the fact that they were a family-owned Christian company sold me. I made an appointment online and dropped off my car the next day. They were very transparent about…
I towed my car to Japanese auto service. Originally they were great. After 8 days they didn’t even look at my car. I called Thursday. It would be Monday before they could look at my car. I called Monday they told me they didn’t know when they would be able to look at my car. I left a voicemail if I should…
Great customer service Once again the repair fixed the problem the first time. Respectful and dedicated.
Extremely nice folks, thorough service and inspection. Repeat customer and will be back !!!!!!!
They are so generous and they leave you feeling satisfied. I trust them completely with my issues in my vehicle.
full service friendly . 1000% .
there is still an establishment answering phone calls by a LIVE person on first ring and pleasant compared to many others like Subaru dealership who (front staff) were COLD.....JD at Mason was super friendly and accepting, truthful a character rare to find these days in a service company. Repair service on My…
Great service. JD Daniel and front desk employees are extremely kind. Great people working at Mason & Sons!
I am very impressed that the above and beyond service I received from JD specifically. The professionalism and the way that he did everything to get my car repaired actually two days ahead of schedule was amazing. I know where I am going next time I need to get my car seen. Very very happy and you earned my trust and future customer
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 49 | — |
| Tires | 42 | — |
| Auto engine diagnostic | 35 | — |
| Brakes | 27 | — |
| Engine repair | 24 | — |
| Wheel alignment | 23 | — |
| Steering & suspension repair | 17 | — |
