How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMason & Sons Tire & Automotive Repair Center
Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 559 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mason & Sons Tire & Automotive Repair Center for 8 kinds of job.
Mason & Sons Tire & Automotive Repair Center for oil change
Clear ✕All 49 Google reviews tagged “Oil change”
I took my truck in Monday morning to have front end work done, oil change, and tire rotation. Turns out the front end work was serious. Bailey took care of me and had my truck back to me Tuesday evening. Great service!
From my first phone call, I felt these men had me covered, with hard to find parts and tracking them down to reasonable pricing for labor, I now have a go to shop for my needs. Thank you Steve, JD, Bailey and all. Five Stars all around.
Very professional and explained everything well!
I took my car in Friday morning and they work me in I need the car back that day to return to Tennessee Monday morning early. To do that they worked and hour and 45 minutes past closing time to get the job done. Not many other would do that. They do their work as unto the Lord.
These guys are the best!
Mason and Sons were very knowledgeable in servicing my car!! They provided excellent service and communication during the time my car was being serviced!!
Thanksgiving was a month away when I scheduled for an appt one day b4. When the day arrived, I was informed that there were others that had been worked on and that I would have to come back after lunchtime - I said no problem. Long story short, the 'car doctors' took care of what I intended to be done (despite of…
Amazing customer service experience...I would highly recommend them for all your auto repair needs. The courtesy wash was icing on the cake!! They also take the time to deliver it back if you don't have a ride . Thank you!! 😊They truly go above and beyond!! I would give them 10 Stars if it was available, they…
Very punctual and great communication! I went in assuming I had a transmission issue but after just a short conversation with the team a Mason & Son’s they quickly narrowed down what my actual issue was and repaired it promptly. My car drives great and problem solved! I highly recommend.
I towed my car to Japanese auto service. Originally they were great. After 8 days they didn’t even look at my car. I called Thursday. It would be Monday before they could look at my car. I called Monday they told me they didn’t know when they would be able to look at my car. I left a voicemail if I should…
Extremely nice folks, thorough service and inspection. Repeat customer and will be back !!!!!!!
Trying to find an alternative to the dealership prices led me to Mason & Sons. From the FIRST call to paying for the front end alignment and oil change I cannot be more pleased! I appreciate their reminders and professionalism and will go back to them for sure!
Mason & Sons always treat me like a favorite customer! They are professional and thorough about the services they will be providing at my visit and providing an accurate cost estimate as well as how long the work will take. And they always wash my car before I pick it up. How do you beat that?!
It’s a wonderful place to bring your vehicle in and everyone there is super friendly, they get the job done, they are really good at what they do
We have dealt with various mechanics/automotive repair over the years, but Mason & Sons Tire & Automotive Repair Center is an exceptional business. Not only are the mechanics very skilled in diagnostics and repair, but the customer service is second-to-none. They are all very personable, communicative and keenly…
I use Mason and Sons for all my automotive needs. They always do an excellent job and if something is not right, they make it right. I highly recommned them because they are people you can trust.
Used them twice in the last couple of weeks for a tire replacement and an oil change. Excellent service and care both times! Easy to work with and helped on short notice both times.
Mason & Sons has wonderful customer service and they provide thorough and trustworthy service. Their prices are very reasonable and I just loved that they detailed my car in and out before I picked it up. I wasn’t expecting that level of service. Fantastic!
This place was great! My car wasn’t driving so smooth, and I hadn’t had it checked in a while so decided to get a full car inspection at Mason & Sons. It was my first time there, but anything they saw, they took pictures of for me to approve or decline the service. They were very honest, and made sure to say whether…
I appreciate the service I get at Mason ans Sons. I appreciate that they also wash and vacuum my car when I take it in for an oil change. The go above what is expected and give you excellent service.
The team at Mason's was so amazing! From the moment my car arrived with a non working engine, they helped to find an engine, worked with the warranty and kept me informed every step of the way. The prices are very fair, and everyone I spoke to was kind and willing to explain things to me. Highly recommend checking them out for any car needs!
By far the best experience I've ever had with a car repair shop. JD was very helpful throughout the entire process. They take pictures of everything they find in a diagnostic check. They send all their findings and you can agree or disagree to the work. I like this feature because they are basically proving the work…
The service was great and Jeremiah was very professional. Will definitely allow them to service my vehicle again in the future.
This was HANDS DOWN THE BEST automotive repair shop that I have EVER been to. It's is like the Chick-fil-A of mechanic shop!!!🤩 The owner and employee both were not only were they fast, knowledgeable and fairly priced, they were genuinely kind too. I went to get an oil change and maintenance on my car, they…
I've had my vehicles serviced by Stephen Mason for nearly 20 years. He and his crew of mechanics are skilled and friendly. I trust them to do a thorough and complete job and they always go above and beyond to treat me and my truck well.
This was our first time using this company. I must say that they are the BEST I have ever used! They explain what needs to be done and even takes pictures of the bad parts for you to see. They are very professional and run a very tight schedule! I recommend Mason & Sons Repair to anyone who needs work done on their vehicles!! You will not be sorry!!!
This was my first time at Mason and Sons and I definitely will be bringing my car back here when needed. Everyone is so professional and easy to understand. Even being familiar with cars, it was nice that they sent me photos of exactly the problems they were seeing and did a good job breaking down exactly what was…
If I could give more ⭐️, I would! I wish I had gone to them a lot sooner. I can’t rave enough about the level of service I received. I sent an online inquiry on a Thursday, dropped my car off on Friday morning and had my car back on Saturday. They kept me in the loop EVERY step of the way. They even wash your car! I…
I am extremely satisfied with the service that I received. Everyone was very professional, kind , courteous and they did a great job. I will definitely be bringing my car back for all my future oil changes, and any other services my car may need. Thank you guys for such a great job.
They did a good job diagnosing and repairing my minivan's air conditioning and it has stayed cold since. And when the fuel pump failed only a year after I had it replaced, they took the time to make sure the warranty on it was honored even though it had been replaced at another mechanic. Excellent customer…
professional staff and very friendly. been using for a number years , always been extremely satisfied with the quality of work performed being a simple oil change to full mileage service or tire and brake service.
Great staff and great customer service. Very friendly and honest car dealership which is hard to find. Had a problem with scheduling at first but they fixed the issue right away and it was smooth sailing since. I've definitely found my new car service repair shop!
If you want quality work, you do not need to go any where else in Greenville. Convenient location, personable staff, and a great lounge area are all reasons to take your vehicle to Mason & Sons the next time you need service. Mason & Sons is a shop that you can trust with your vehicle and expect top quality service every time.
I took my car in to get new tires, get the oil changed and have my breaks re-done. Mason & Sons did a great job communicating their progress and were very kind the whole time. There were a few snags that were not directly related to Mason & Sons control but strived to help as much as possible to make the experience seamless.
As always, everyone at Mason's bent over backwards to be of help. They always go way beyond "just" doing the job. You look for honest, reliable, cheerful, competent service? This is the place to bring your vehicle. The not listed part is a good "car wash". Thank you!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 49 | — |
| Tires | 42 | — |
| Auto engine diagnostic | 35 | — |
| Brakes | 27 | — |
| Engine repair | 24 | — |
| Wheel alignment | 23 | — |
| Steering & suspension repair | 17 | — |
