Experts Reviews · Company report
Mason & Sons Tire & Automotive Repair Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Mason & Sons Tire & Automotive Repair Center

Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 559 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mason & Sons Tire & Automotive Repair Center is better than 88% of tire repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mason & Sons Tire & Automotive Repair Center is better than 90% of tire repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mason & Sons Tire & Automotive Repair Center is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mason & Sons Tire & Automotive Repair Center is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mason & Sons Tire & Automotive Repair Center is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mason & Sons Tire & Automotive Repair Center is better than 46% of tire repair shops.C
46

Reviews for your job

Customers hired Mason & Sons Tire & Automotive Repair Center for 8 kinds of job.

Mason & Sons Tire & Automotive Repair Center for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Tires” · showing 20

Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

JD was very helpful and the company is all around professional. They really take care of their customers!

Tires
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Once again, I had a great experience getting my car serviced at Mason and Sons. The price was entirely reasonable and I trust their judgement, honesty and guidance. I have many friends and neighbors who have also had great service from Mason and Sons. I give them my highest recommendation.

Reasonable priceTires
Mason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super friendly, helpful, and quick! They even gave my car a little clean up (exterior and interior)!

TiresVehicle InspectionBrakes
Caleb9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Honest, fast, and reliable. They diagnosed the issue quickly, fixed it right the first time, and didn’t overcharge. Highly recommend if you’re looking for a mechanic you can trust.

Reasonable priceElectrical repairTiresAuto battery replacement
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mason and Sons were very knowledgeable in servicing my car!! They provided excellent service and communication during the time my car was being serviced!!

Great priceTiresGeneral repairs & maintenanceTire rotations
Víctor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

El mejor servicio que he encontrado en greenville son 10/10 son muy buenos rápido amables pacientes y sobre todo estan pendientes de uno y el auto, mas que recomendado espero sigan por muchos años gracias por sus servicios y los de sus muchachos

Great priceTransmissionTiresAuto engine diagnostic
Mikayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very nice people and got me a great deal on tires!! 🛞

Great priceTires
kayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Masons & Son Auto has been my go-to shop since I moved to Greenville three years ago. Five-star car service every time with fair, reasonable pricing. I always feel like my car is in good hands here. Bailey is fantastic and consistently provides great customer service. Highly recommend!

Reasonable priceAir & cabin filter replacementTires
BillLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m from out of town and needed to take my daughter’s car in for repairs. Both the sales staff and technicians were friendly and knowledgeable concerning the repairs. I too was once a certified technician and instructor so I understand the process. The repair’s were reasonably priced and completed in a timely manner.

TiresAuto brake repairBrakes
LaurenLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend! Got a screw in my tire while visiting and they went the extra mile to get me fixed up and on my way so I didn’t miss my brother’s wedding. They also did a full check on the car and laid it out without any pressure to add services. If you are looking for someone to be honest AND do excellent quality work, this is the place.

Great priceTiresWheel alignment
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

they never take advantage of the customer, they have always done me right!

TransmissionElectrical repairTires
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I towed my car to Japanese auto service. Originally they were great. After 8 days they didn’t even look at my car. I called Thursday. It would be Monday before they could look at my car. I called Monday they told me they didn’t know when they would be able to look at my car. I left a voicemail if I should…

Great priceTransmissionCarburetor cleaningElectrical repair
Carly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a positive experience working with this great team. Their communication was excellent, and they did an outstanding job on my car. It has been running smoothly ever since it was returned to me. Although they weren't able to have it ready at the promised time, they worked quickly to ensure I had transportation and would not miss work.

TiresBrakesAuto tire replacement
Ron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely run the way businesses should be run, a model to follow , without a doubt professional. And frankly, just Good People. And I never met them, until I had a tire go flat. What good fortune to stumble in PS Bought a tire

Tires+ Punctuality+ Quality+ Professionalism
Phillip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We purchased new tires for our daughter's vehicle a year ago. These guys are friendly, reasonably priced and have great service. We will definitely be repeat customers.

Tires
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a positive experience here. JD was extremely kind and went out of his way to assist me with transportation in lieu of my car

Tires
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mason & Sons always treat me like a favorite customer! They are professional and thorough about the services they will be providing at my visit and providing an accurate cost estimate as well as how long the work will take. And they always wash my car before I pick it up. How do you beat that?!

Air & cabin filter replacementAuto maintenanceOil change
Bev4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, cost as quoted, and friendly staff!

Tires
Denny14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JD Work me in for a tire rotation On a moment's notice. They ran into several issues with my vehicle They were able to work through them. Did not charge me extra even though it wasn't their problem. I would go back there in a heartbeat

Tires
Kaylan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I popped a tire last Friday and JD took excellent care of me! He was super friendly and very personable. He quickly got me squared away with a new tire the following Monday and it took less than 15 minutes! Go to them if you’re in the downtown Greenville area!

Tires

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 70%Overpriced 0%Not sure 2%

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